March 2020


Dear Friends,

The Jane Group is offering a complimentary one-time 15-minute call with your team to offer insights and consultation regarding COVID-19 communications issues as we work through this together. Please contact Gayle Hansen,, to arrange a time to chat.

We want to take this opportunity to offer guidance in response to the question of timing and frequency of communicating. In any crisis, there is always the challenge of over communicating versus under communicating. How much is too much, and how little is too little? In this new COVID-19 world, we are recommending that schools err on the side of over communicating. Your community wants to hear from you. They want to know you are with them, that you're "on it," and you're going to stay "on it" as we get through this challenging time together.

Stay safe and stay healthy,

Jim and Jane


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