C-19 BULLETIN - May 21, 2020
WorkSafeBC Guidelines and Resources

WorkSafeBC has released an initial set of guidelines  to help businesses included in Phase 2 of BC’s Restart Plan. Guidelines have been released for the following sectors relevant to BC’s tourism industry:
  • restaurants, cafes and pubs
  • museums, art galleries and libraries
  • retail
  • parks and outdoor spaces
  • office space

Businesses are required to use the WorkSafeBC guidelines and resources to develop their COVID-19 safety plans.

Hotels and resorts are included in Phase 3 of BC’s Restart Plan and interim guidance is available for the accommodation sector. Operators of hotels, motels, hostels, inns, bed and breakfasts, and other forms of travel accommodation are encouraged to refer to the  interim guidance document  from the Province of BC and BC Centre for Disease Control and the BC Hotel Association Tourism & Hospitality COVID-19 Health & Safety Best Practice document.

Additional Notes :
Businesses will not be required to submit COVID-19 safety plans to WorkSafeBC, but they will be required to post their plans publicly (on their website, in their physical location, etc.) to create accountability and confidence. Compliance with these plans will be enforced by random checks and an investigation of complaints by Public Health and WorkSafeBC.

Businesses will not be required to open as of a certain date. Individual businesses will need to consider their own circumstances, as well as those of their employees and customers, on when opening is right for them.
COVID-19 Tourism Impact Report
Week of May 11, 2020

The BC Regional Tourism Secretariat, BC Hotel Association and the BC DMO Association are continuing to leverage their collective business networking to collect, collate and report on the impact of the COVID-10 pandemic on tourism businesses and to gather feedback on potential response and recovery measures. This business intelligence was gathered through telephone and online surveys from May 11-15, 2020 with 478 businesses.

Download the report here
Resonance Releases a
Destination Marketing & Management Toolkit

Resonance Consultancy has released a COVID-19 Destination Marketing & Management Toolkit - available for download from their website.

Learn more at:

Access to PPE for the Agrifoods Sector in BC
Protecting Our People Program

BC Food & Beverage (BCFB) is very proud to announce the launch of the Protecting Our People program, which provides access to Personal Protective Equipment (PPE) for the food & beverage production, seafood and agriculture sectors located in BC through an online ordering form.

The  PPE Ordering Form is now set up and ready for placing pre-orders, with PPE supplies available to be shipped from our BC warehouse next week. BCFB procured supplies from reliable, established suppliers with a demonstrated ability to provide quality supplies at competitive prices, as well as the ability to physically inspect orders at the manufacturers and again when arriving in BC.

Learn more at: www.bcfpa.ca
This year, Tourism Week will look very different from other years where we celebrated the success of our industry, in addition to its economic importance. We encourage those who can, to participate and help spread the message the #BCTourismMatters.

Watch our TIABC website and our daily Bulletins for further information this week, such as:

  • Key Messaging for Tourism Week 2020
  • Ideas for Tourism Week
  • Links to social media channels to follow and share
  • Tourism by the Numbers stats and figures to share in your messaging

Please feel free to use our Tourism Week in BC banner (above) courtesy of Munday Media & Design .

#BCTourismMatters #TourismWeek #TourismStrong #TourismMatters

TIAC Launches
Tourism Matters Website

  • Tourism Week Toolkit
  • Zoom Background Images
  • Shareables
  • Social Media copy
  • Key Messages

Destination BC Webinars

Destination BC is hosting a series of webinars to support BC’s tourism industry on the road to recovery. This series supports response, recovery, and resilience from COVID-19.

Speaker: Conner Galway, Junction Consulting
Tuesday, May 26 @ 2:00 pm PT (60 minutes)

Speaker: Conner Galway, Junction Consulting
Thursday, May 28 @ 2:00 pm PT (60 minutes)

Watch recordings of previous webinars:
  • May 12: Business After Re-opening: A Look at the Post-closure Traveller | View recording here
  • May 14: Essential Strategies to Innovate your Visitor Experience and Offerings | View recording here
  • May 19: Planning for Doors Open | View recording here

Small Business BC Webinars

Small Business BC are hosting a series of specialized free webinars to tackle the challenges faced by COVID-19. The webinars are geared at equipping businesses in our province with the skills and knowledge they need to survive the new realities of our COVID economy.

Friday May 22 @ 9:00 am PT

Friday May 22 @ 1:00 pm PT

Wednesday May 27 @ 10:00 am PT

Friday June 5 @ 10:30 am PT

To view previous webinars, visit:
The BC Hotel Association has worked hard behind the scenes with key stakeholders to develop and communicate essential guidelines to assist stakeholders in developing their own plan to restart or ramp up operations for Phase 3 of the Restart Plan.

This comprehensive document has been submitted to government and industry to support employee, guest, and business health and safety.

Thank you to our partner, go2HR, for their support in developing this document, using guidelines from BC CDC, HAC, WorkSafeBC, BCHA, BCLCA, BLBCA, lodges, condo hotels, hostels, motels, and bed & breakfasts.

To help set you up for success, BCHA is hosting a webinar  next Thursday, May 28 th  at 1pm PT (registration details below) to walk through the guidelines in detail and to answer questions.

To register:
Capliano University Webinar

As one of the most affected sectors, the current COVID-19 pandemic presents the tourism industry with a major and evolving challenge. Join a conversation with industry experts to discuss how best to navigate the challenge, draw from lessons learned to reshape the tourism industry, and prepare for a more sustainable, inclusive and resilient future.

Moderato r:
-Paul Dangerfield, President of Capilano University
Panelists :
-Bruce Poon Tip, Founder of G Adventures
-Daniel Dubois, Co-founder, Key Living
-Paula Amos, Chief Marketing and Development Officer, Indigenous Tourism BC
-Paolo Fresnoza, Instructor, Faculty of Global & Community Studies

Thursday, May 28 @ 5:00 pm PT
Our industry is full of innovative, caring and helpful people.
Share your stories with us and we will share them here in our daily bulletin.
While their wildlife adventures have been on pause, Prince of Whales has taken their onboard educational materials and digitized them so parents can provide their wee ones with activity sheets. These are sent out weekly and when kids complete them, the “Junior Naturalist” receives a certificate!

In partnership with Think Local first CHEK produced this short commercial, running it until the end of June:

Feel free to send us your ideas on what information would be valuable for TIABC to share through our COVID-19 Bulletin going forward. Drop us a line at info@tiabc.ca.