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A counsellor friend who’s given me advice from time-to-time has spent countless hours listening to other people’s problems and asking a lot of questions to get to the bottom of the issues her clients face. Even in a social setting, she is exceedingly inquisitive and learns fascinating things about friends and acquaintances that most others don’t know.
While on a recent weekend getaway with family, she decided to turn the table on herself and pose a question to her four adult children about what she did wrong or could have done better as a parent. In hindsight she wished she hadn’t asked because the answers were both surprising and sobering. Although all her kids agreed she was an exceptional mother and role model, they were very definitive about her shortcomings and failures. Thankfully her extensive professional pedigree prepared her to receive the negative responses without too much collateral damage.
My friend’s experience taught me to approach similar situations the same way. In other words, if you ask a pointed question, be prepared for an answer you don’t want or expect to hear. For example, in TIABC’s latest membership survey, the question on what we should be doing more of points out areas where we’re falling short or need to improve on.
While there were several positive comments, there were also many about the need to amplify our advocacy efforts on behalf of rural communities and smaller destination management organizations. There were suggestions related to holding government more accountable, building up political capital with elected officials, adding more educator voices to our board, and reaching out to members to get to know them better.
Conversely, when it comes to what TIABC should be doing less of, the recommendations were equally illuminating. For example, less research, more action; podcasts, DEI, reconciliation; speaking to the same groups every year; promoting big cities over smaller centres; and our weekly newsletter.
As for recommendations on programs, information, or services members would find valuable, responses varied from more rural engagement and focus on the value of tourism, to navigating climate change impacts and relationships with Indigenous communities and partners.
For some of the quantifiable measures, roughly three-quarters of respondents were satisfied with their membership while 92% agreed or strongly agreed that TIABC not only supports the tourism industry, but brings more awareness to the challenges and opportunities of BC’s visitor economy.
There were plenty of additional measures and comments that our Membership Committee and Board of Directors have analyzed with the goal of putting processes or personnel in place to meet the growing needs of our members.
Similarly, TIABC’s Policy Committee also has its marching orders to direct staff on which issues to focus on in the coming months, starting with promoting the value of tourism, followed by the security of the Municipal & Regional District Tax, access and infrastructure development, and much more. As an aside, had the survey been taken today, no doubt the current trade dispute with the United States would have topped the list. On a related note, check out TIABC's 2024 Advocacy Report Card below that provides a summary of our activities last year.
Thank you to those that took the time to complete the survey. We had a decent response rate and some excellent input that will help shape our priorities going forward.
My counsellor friend told me of a time she conducted a workshop for a dozen CEOs of medium to large companies and organizations. In the pre-meeting questionnaire that each executive was required to fill out, she asked them to name their greatest fear. Surprisingly, each one of them said they were afraid of being exposed as less self-assured and secure in their roles than their employees, customers or members thought. Gulp!
Walt Judas
CEO, TIABC
| | Stay updated on the latest news and developments by checking out this week's compilation of important matters impacting and influencing our industry. | | | |
TIABC Releases its 2024 Advocacy Report Card
TIABC's annual Advocacy Report Card provides a synopsis of our advocacy activities and accomplishments. It also highlights some of the organization’s key priorities to ensure that we’re transparent and accountable to our members and constituents for the objectives we set out to achieve.
We encourage you to read this report and connect with us at any time for questions, comments or recommendations on TIABC’s direction, as well as any other ideas or concerns pertaining to your business, DMO, organization, or community.
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Canada's Consultations on Countermeasures
to U.S. Tariffs
The BC Trade and Economic Security Taskforce Secretariat has shared information on Canada’s tariff remissions process and consultation on potential counter-measures.
The federal government will consider remission requests in instances where goods used as inputs cannot be sourced domestically or reasonably from non-U.S. sources, or in other exceptional circumstances that could have severe adverse impacts on the Canadian economy. Requests for remission are assessed by the Department of Finance, in consultation with other relevant federal departments, and recommendations are made to the Minister of Finance.
For more information on the framework and remission process, visit HERE.
Additionally, Canada is seeking public input on potential retaliatory tariffs against U.S. goods to assess their impact on BC businesses before implementation. You are encouraged to provide input directly to the federal government in order to amplify any BC-specific issuess.
- The comment submission form for consultations on Canada’s response to U.S.Tariffs on Canadian Goods can be found HERE.
- Read the special bulletin shared by Destination BC on behalf of the BC Trade and Economic Security Taskforce Secretariat HERE.
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go2HR Release February 2025 Labour Market Information
go2HR has released the latest labour market information for British Columbia noting that while the overall labour force has rebounded, persistent worker shortages and sector-specific employment gaps highlight the need for targeted hiring and retention strategies.
Labour Market Overview:
- Employment in the sector declined 1.0%, from 340,750 in January 2025 to 337,500 in February 2025. Employment remains 8,000 jobs below February 2019 levels, reflecting ongoing recovery challenges.
Regional Insights:
- Employment declined in the Cariboo, Lower Mainland, and Vancouver Island regions but increased in Northern BC, Thompson Okanagan, and Kootenay regions. Thompson Okanagan and Vancouver Island continue to exceed pre-pandemic employment levels, while the Cariboo, Lower Mainland, Northern BC, and Kootenay regions remain below.
Sectoral Performance:
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Growth: The Food & Beverage sector saw employment gains in February.
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Declines: Accommodation, Recreation & Entertainment, and Transportation & Travel sectors experienced job losses. The Transportation & Travel sector has surpassed pre-COVID employment levels, while others remain in recovery.
Visit the go2HR BC Tourism & Hospitality Tracker for more information regarding the latest statistics and trends HERE.
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Mark Your Calendar | National Tourism Week
CANADA: Powered by Tourism | April 7 - 11
Now in its 15th year, National Tourism Week (NTW) is a weeklong national campaign orchestrated by the Tourism Industry Association of Canada (TIAC) in partnership with provincial/territorial industry associations such as TIABC. This annual event is a crucial platform for highlighting the pivotal role of tourism in Canada.
TIAC, TIABC, and in collaboration with Destination BC and the Ministry of Tourism, Arts, Culture & Sport are enthusiastically inviting everyone to partake in celebrating the nation's finest offerings to the world under the inspiring banner: Canada: Powered by Tourism
There are four easy ways to get involved; Go Green, Get Social, Share a Video Message, and Spread the Word.
The NTW website provides useful toolkits, which includes suggestions on how to do the video, how operators and organizations can get involved, and a valuable factsheet to readily use.
It's time to start planning, to celebrate tourism in our province. Stay tuned to TIABC and Destination BC for 2025 Tourism Week in British Columbia toolkit and resources. When sharing content on social media, be sure to include the following hashtags:
#TourismWeekCanada2025
#BCTourismCounts
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RFP | Co-host 2027 International Indigenous Tourism Conference
Indigenous Tourism Association of Canada (ITAC) is seeking interest from potential destinations to co-host and support investment in the 2027 International Indigenous Tourism Conference (2027 IITC). Any non-profit, for profit, Indigenous or non-Indigenous organization or destination marketing organization is eligible to submit regardless of location or ownership from anywhere in Canada.
This conference brings together industry leaders, businesses, Indigenous tourism professionals, partners and allies from across Canada and the world to foster collaboration and growth in the Indigenous tourism sector. Deadline for Submission: April 30th.
Download the application form HERE.
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ICYMI | Nominations Open for Order of BC and Medal of Good Citizenship
Provincial honours and awards are a memorable and distinctive way for the Province to thank and pay special tribute to those British Columbian's whose lives exemplify excellence and achievement of the highest order.
Do you know someone who has made an outstanding impact in British Columbia, particularly in the tourism sector? Nominate them for the Order of BC or the Medal of Good Citizenship, the province’s highest honours. The deadline for submission is April 4th. Learn more on how to submit your nomination HERE.
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Survey | go2HR Workplace Health and Safety Survey
Attention BC Tourism & Hospitality Workers! Your insights are invaluable! Take 5–7 minutes to complete a confidential survey on workplace health & safety from go2HR. Your feedback helps shape better policies, resources, and training for a safer, healthier industry.
Why participate?
- - Influence workplace safety improvements
- - Help shape industry initiatives
- - Chance to win a $250 gift card!
Your voice matters—let’s build a stronger, safer tourism & hospitality sector together.
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Job Opportunity | Wilderness Tourism Executive Director & TIABC Policy Analyst
(Dual Role)
The Tourism Industry Association of BC (TIABC) and the Wilderness Tourism Association of BC
(WTA) are partnering to create a dual role supporting both organizations: Policy Analyst (TIABC) and Executive Director (WTA). The position will be managed day-to-day by TIABC, governed by a Joint Steering Committee (JSC), with initial responsibilities split 60% TIABC and 40% WTA.
Core Competencies
• Strategic leadership with a passion for tourism
• Strong reputation, integrity, and credibility
• Effective communicator and relationship builder
• Skilled in policy development, government relations, and advocacy
• Experience in budgeting, financial oversight, and association compliance
• Excellent writing and public speaking skills
To learn more about this exciting opportunity, visit HERE. Please submit resumes and any questions pertaining to the position to Walt Judas, CEO, TIABC - wjudas@tiabc.ca
| The 2025 BC Tourism Industry Conference could not have been possible without the support of our valued sponsors. We were proud to partner with like-minded organizations that are as passionate about the prosperity of our sector as we are. | TIABC's Voice of Tourism is a podcast that gives a voice to British Columbia's vibrant tourism industry. | |
THE VOICE OF TOURISM
Episode #33 - Brenda Baptiste
Meet Brenda Baptiste, Chair of Indigenous Tourism BC as she talks with TIABC’s Voice of Tourism host Walt Judas in an engaging discussion on the transformative power of Indigenous tourism. Brenda shares her journey from community health nursing to tourism leadership, highlighting how cultural revitalization, economic development, and identity are deeply connected.
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Shaping the Future of Tourism: Walt Judas on TIABC’s Conference, Policy & AI Innovations
Tune in to the Tourism AI Network and join host Peter Pilarski as he chats with TIABC CEO Walt Judas on how conferences, policy, advocacy, and emerging AI tools are transforming the tourism industry and hospitality sectors. Discover why face-to-face gatherings remain crucial for building relationships, learn about key policy hurdles affecting tourism businesses, and explore how AI in tourism can provide a competitive edge.
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As the primary advocate for British Columbia’s visitor economy, TIABC leads the way in providing a
trusted and informative voice to various audiences through an extensive media network.
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BC's Tourism Sector Expecting to Experience a Boost in Tourism
In an interview with the Canadian Press earlier this week, TIABC Chair JJ Belanger advised that despite the current tariff situation continuously changing, the tourism sector is observing that domestic travel is on the rise by Canadians and US travellers are continuing to travel to BC. Read the full story HERE.
What Impact Will the Tariffs Have on BC's Tourism Industry?
TIABC CEO Walt Judas joined Spice Radio host Mankiran Aujla this week to talk about the ongoing tension between USA and Canada, how it is changing the way Canadians travel, and what impact this will have on the tourism industry this year. Listen to the interview HERE.
| | | We value our members and are excited to share with them the latest news, successes, and achievements! | |
Rocky Mountaineer Announces Expansion to Family of Companies
Earlier this week, Rocky Mountaineer announced the launch of two new brands: Armstrong Collective and Canyon Spirit. This marks the culmination of a 35-year journey for their business, and an enduring passion for providing life-changing experiences in the most spectacular natural regions of the world.
Rocky Mountaineer will continue to welcome guests from around the world on their iconic rail journeys in Western Canada. Canyon Spirit will be the new name for their elevated rail journeys through the American Southwest. Both the Canyon Spirit and Rocky Mountaineer travel brands will sit within the new parent brand, Armstrong Collective.
Read the official announcement from Rocky Mountaineer HERE.
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Harbour Air Expands Spring & Summer Service
Harbour Air, is expanding its spring and summer flight schedule. Beginning May 1st the carrier will operate more than 155 daily flights connecting 12 West Coast destinations.
The expanded service will serve the travel needs of both locals and tourists alike through increasing flight capacity and frequency at key times.
The service will also boost connectivity to coastal destination with:
- 20x daily departures between Vancouver-Victoria
- 4x daily departures between Richmond-Victoria
- Return of Victoria-Salt Spring Island seasonal route
Learn more and view the full flight schedule, here.
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New Collaboration Launches Cineventure | Connecting Film and Tourism
Cineventure, launched at the BC Tourism Industry Conference, connects film and tourism by showcasing iconic BC filming locations through curated experiences and itineraries. Building on fan culture, it allows visitors to explore the settings of productions like Shōgun, Virgin River, and Once Upon a Time, among others.
During the conference, panelists discussed how Cineventure will drive tourism by turning popular film locations into must-visit destinations. This initiative strengthens the link between BC’s film industry and the visitor economy, creating new opportunities for fans and communities.
The Cineventure initiative is a collaborative partnership that includes; BC Film Commission, Screen BC, Martini Film Studios, Tourism Abbotsford, Tourism Burnaby, Tourism Langley, Tourism Maple Ridge, Tourism New Westminster, Tourism Richmond, Tourism Squamish, Discover Surrey and Vancouver's North Shore Tourism.
Learn more about Cineventure HERE.
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BC Wineries Prepare for Exciting 2024 Vintage Release and Launch of "Crafted in BC" Wines
Wine Growers BC has provided an important update to advise that BC wineries are now preparing to bottle their 2024 vintage and producers are eagerly anticipating the spring debut of a new wine category, “Crafted in BC”. This limited-time offering, produced under the Vintage 2024 Relief and Support Program, highlights the industry’s resilience, innovation and adaptability during a difficult period.
The “Crafted in BC” positioning is not a designation or certification, however, allows wineries to continue producing wine while the vines recover, ensuring that BC’s reputation for producing exceptional wine remains intact.
Read the full media release from Wine Growers BC HERE.
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Enter to Win the Ultimate BC Golf Adventure to Vancouver Island
Get ready for the golf getaway of a lifetime! Enter for the chance to win an incredible BC Golf Adventure to Vancouver Island on British Columbia's West Coast. The winner and guest will experience Campbell River & the Comox Valley on central Vancouver Island, featuring world-class golf, breathtaking coastal fishing adventure, and incredible accommodations.
Learn more from Golf in British Columbia and enter to win HERE.
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KIRKMAN STRATEGIES
Kirkman Strategies Ltd. is a consulting company specializing in comprehensive campground services including design, construction management assistance, business planning, feasibility studies, and operations management. They provide customized solutions to bring campground visions to life, from initial concept to ongoing management.
With a deep understanding of the outdoor hospitality industry, they help clients navigate every stage of development and operation, ensuring projects are efficient, profitable, and customer-focused.
Learn more about Kirkman Strategies HERE.
Photo Credit: Destination BC
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Let's Work Together on What Matters Most
To bolster industry advocacy efforts, membership in the Tourism Industry Association of BC (TIABC) is a good investment.
Becoming a member of TIABC offers many significant benefits that can enhance your business, elevate your voice on the issues that matter, and contribute to the success of BC’s visitor economy. As well, you will gain ease of access to a collaborative network of businesses, partners and allies that support the tourism industry, both nationally and provincially.
Contact info@tiabc.ca for more information, visit our website HERE or the link below.
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TIAC's "Ask an Expert" Series
Lies, Damn Lies, and Statistics: Coming to Grips with Data in the Tourism Ecosystem
In today’s data-driven world, navigating the vast amount of tourism data available can be overwhelming. How do you separate meaningful insights from the noise?
Date: Tuesday, March 25
Time: 11:00 am (PT)
In this webinar, Evan Hazenberg, Director of Labour Market Intelligence at Tourism HR Canada, will break down the complexities of labour market intelligence (LMI) in the tourism sector and share best practices for working with data of any kind. This session will provide valuable insights to enhance your decision making.
Register HERE to secure your spot! If you require assistance with signing in to the Members Area, please contact membership@tiac-aitc.ca
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Embracing the Feminine: Leadership Qualities to Elevate Women of WORTH
Join WORTH Association for a virtual WORTHshop with Joanna Jagger, where she will dive into Embracing the Feminine: Leadership Qualities to Elevate Women of WORTH.
Date: April 3
Time: 12:00 pm (Noon - PST)
Everyone is welcome. You won't want to miss this! Learn more and register HERE.
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Unlock the Power of Generative Al in Tourism Workshop Series
TIABC and Tourism AI Network's AI workshop series has officially kicked off! Missed the first session? No worries! Join us for additional workshops that are scheduled for the weeks ahead.
Upcoming Workshops:
- April 7: Unlock the Power of Your Data with Effective Governance
- April 10: AI for Customer Service in Tourism
- April 11: Marketing Applications of Generative AI
Open to all tourism professionals. Attend one session or the full series and gain practical tools to drive your success in tourism.
Cost: $149 CAD per session. Seats are limited! Learn more and register in the link below.
Note: TIABC members enjoy special savings: Use promo code TIABC10 for a 10% discount on individual sessions or TIABC15 for a 15% discount on the full series bundle.
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Unlock the Secrets to Effective Workplace Communication
Did you know employees spend up to 17 hours a week resolving misunderstandings from miscommunication? In the fast-paced tourism & hospitality industry, that’s valuable time that could be spent creating positive guest experiences.
go2HR invites you to join Beata Chami, an organizational psychologist and certified coach, for their "Engage & Inspire: Strategies to Elevate Workplace Communication" webinar.
Date: Wednesday, April 23,
Time: 10:00 am - 11:00 am (PST)
Designed for managers and supervisors, this session will help you elevate your communication skills and improve your workplace interactions. Don’t miss out! Secure your spot today and enhance your communication skills to confidently navigate conversations across your organization.
Register for this free webinar HERE.
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CONFERENCES & SPECIAL EVENTS | |
Bite of Burnaby
Taste Your Way Through Burnaby! Burnaby’s favourite dining festival is back, and this year, it’s bigger and better than ever! Bite of Burnaby 2025 is turning up the heat with an exciting mix of prix-fixe menus, immersive dining experiences, and hands-on culinary events, making it the ultimate foodie adventure. Whether you’re a seasoned foodie or just looking for a reason to explore Burnaby’s incredible dining scene, March is the time to dig in.
Dates: March 1 - 31
Learn more HERE.
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Guide Symposium
Join the Commercial Bear Viewing association and the Marine Guides Association of Canada for two days of inspiring talks, skill-building workshops, and lively discussions on elevating the art of guiding.
Connect with fellow guides, share stories, and build lasting friendships.
Dates: March 15-16
Location: Vic Theatre, Victoria
Learn more and purchase tickets HERE.
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Must Attend Event | TIAC 2025
Regional Tourism Roundtable
The TIAC 2025 Regional Tourism Roundtable is coming to Richmond! In partnership with the Globe and Mail, Tourism HR Canada, Destination Canada, and host Tourism Richmond, this event combines strategic discussions with practical solutions.
DATE: Friday, March 28
LOCATION: Westin Vancouver Wall Centre
The Roundtable will feature panel discussions that include TIABC CEO Walt Judas and welcome tourism leaders from all sectors, including destination marketing/management organizations, attractions, accommodations, transportation providers, and industry associations. The event will combine strategic discussions with an exploration of practical solutions, seeking input to address tourism priorities.
Industry professionals interested in attending can register HERE.
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Abbotsford Tulip Festival
Lakeland Flowers returns with a three-month cascade of flowers, beginning with the Abbotsford Tulip Festival. Positioned as Canada’s premiere tulip festival with 35 acres of tulips and lupins, the fields are set to create another remarkable display of colour.
Dates: April 5th (tentative) through to May 11th
For more information about the event, visit HERE.
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BCHA Announce 2025 Summit
Shaping Tomorrow: Leading and Growing Together
This year's BC Hotel Association (BCHA) Summit centers around the theme, Shaping Tomorrow: Leading and Growing Together—a call to embrace new opportunities and realize untapped potential.
Dates: April 22 - 23
Location: The Westin Bayshore, Vancouver
With a bustling Marketplace, endless networking opportunities, and a dynamic program in store, now is the time to secure your spot. Don’t wait—register today and be part of a collaborative, captivating, and cutting-edge Summit.
Learn more and register HERE.
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2025 Pig Out Festival
For those who are already dreaming of spring, this much-loved food and wine event is returning to the heart of Oliver Osoyoos Wine Country set against the stunning vineyard backdrop of Cellar Door and More.
Date: May 3
Location: Cellar Door Winery (and more)
The 2025 theme, “When Pigs Fly,” takes the festivities to new heights by incorporating creative poultry-inspired dishes, crafted by talented local and guest chefs.
Learn more and purchase tickets HERE.
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BC Hospitality Foundation | Hospitality With Heart
The BC Hospitality Foundation is excited to announce Hospitality with Heart a week-long campaign uniting British Columbia’s hospitality and tourism industries in support of the BC Hospitality Foundation (BCHF).
Dates: From June 1-8
Please join in giving back to an industry that continually supports its people.
Learn more HERE.
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BC Chamber of Commerce AGM & Conference
Join us in Nanaimo to explore this vibrant urban centre found on the east side of beautiful Vancouver Island, located on the traditional territories of the Coast Salish Peoples - Snuneymuxw, Snaw-naw-as, and Stz'uminus.
Date: June 3-5
Location: Vancouver Island Conference Centre, Nanaimo
Connect with Chamber of Commerce and Board of Trade executives, business leaders and association stakeholders from across the province who play a key role in shaping policy, fostering networking opportunities
and driving economic growth throughout British Columbia.
Learn more about the AGM and Conference and register HERE!
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Mark Your Calendar | TOTA AGM and Summit
The Thompson Okanagan Tourism Association (TOTA) has announced the dates for the 2025 TOTA AGM & Summit.
Dates: October 22-23
Location: KF Centre for Excellence, Kelowna
Last year's Summit was a sold-out event that brought together tourism industry professionals from around the region for two days to network, engage in industry-specific workshops, and learn from experts.
Stay tuned for more details, including registration and speaker updates.
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TIABC recognizes that our members, stakeholders and staff occupy the ceded, unceded and traditional territories of Indigenous Nations across British Columbia. We sincerely appreciate the opportunity to live, work and play on the lands that our Indigenous friends and First Nations ancestors honour and care for.
#970 - 1050 West Pender Street | Vancouver, BC | V6E 3S7 | 604.685.5956
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