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October 6 | Issue


Canada’s COVID-19 Restrictions Finally End

The Government of Canada has removed all COVID-19 entry restrictions, as well as testing, quarantine, and isolation requirements for anyone entering Canada, effective as of the beginning of this month (Oct. 1, 2022). Cruise measures are also being lifted, and travellers will no longer be required to have pre-board tests, be vaccinated, or use ArriveCan.

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TIAC Celebrates World Tourism Day 2022

On Sept. 27, 2022, the Tourism Industry Association of Canada (TIAC) was on hand to celebrate the United Nations’ World Tourism Organization’s (UNWTO) World Tourism Day at the official event in Bali, Indonesia. At the invitation of both the UNWTO and World Travel and Tourism Council, Beth Potter, President & CEO of TIAC, spoke on the role and importance of public-private partnerships to the economic recovery of the sector; in keeping with this year’s theme of “Rethinking Tourism.”

Scroll to 6:59:00 to see her presentation now!

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Message from the President & CEO

After more than two difficult years for our industry, the last of the remaining COVID-19 vaccine border restrictions have finally been lifted. Rumors had been circulating as early as mid-September that the Government of Canada would be moving in that direction, but the details were scant. It wasn’t until I landed in Bali, Indonesia, to celebrate the United Nations’ World Tourism Organization’s (UNWTO’s) World Tourism Day at  the invitation of the ()

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You’re Invited to the Next Member TALK

Register now for the next Member TALK on Tuesday, Oct. 18, from 1 to 2 p.m. ET. Member TALKS are member-exclusive opportunities to gather online to listen, ask questions, and share issues that can impact the industry, from coast to coast to coast. The session will include an update from TIAC President and CEO, Beth Potter on our recent Pre-Budget Submission and Hill Days Activities, as well as address your question. Click below to register and submit a question you would like Beth to address!

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Member Corner

Hello to New and Renewed TIAC Members

The Tourism Industry Association of Canada (TIAC) is delighted to welcome our newest members who joined us in August and September: 


- North Cape Coastal Tourism Area Partnership Inc.   

- Newfoundland & Labrador Indigenous Tourism Association   

- Bay of Quinte   

- Lift Interactive Inc.   

- The Westin Bayshore  

- Maritime Fun Group 

- CBRE Tourism Consulting 

- Keltic Lodge Golf Resort & Spa   


- Brew Donkey Tours 


Thank you to the TIAC Members who have renewed and continue to support our advocacy efforts. Our success depends on you! TIAC is the Champion of Canada’s Tourism Industry with a 90-year track record of creating positive change and growth opportunities and driving success for our members. 


To learn more about what TIAC does and the benefits of membership, contact Jennifer Taylor, VP Business Development & Member Relations or Julie Gauvreau, Manager, Member Services. 


3 TIAC Benefits You Didn't Know About

Membership has its privileges at TIAC! In addition to reaping the rewards of a dedicated advocacy team in Ottawa championing their business needs, TIAC Members also enjoy a wide range of benefits.

Here are three you may not be aware of! 

1. As a TIAC Member, you get the chance to be spotlighted in an upcoming TIAC Talk with a distribution of more than 8,000 qualified email addresses. 

2. Invitation to attend exclusive gatherings and events such as the upcoming Hills Day Reception, which will take place in Ottawa on Wednesday, Oct. 19, 2022, from 6 p.m. to 8 p.m. at the Wellington Building (Room 430). TIAC Members are invited to attend and can register for FREE clicking here

3. TIAC Membership is good for a full year and is renewed on the anniversary of the date you join! 

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Tell Us How You Really Feel

We invite you to share your feedback about why you are a TIAC Member and why other tourism businesses should join. We know you are busy, so please submit it when you have a moment.

Your testimonial will support the sustainability of TIAC. We will share your testimonials throughout the year across our web and social media channels. 

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TIAC Member Spotlight

TIAC in conversation with Heidi Webster, General Manager, Cartier Place Suite Hotel  

Tell us about the hotel. 

We here at Cartier Place Suite Hotel have been honored with Hospitality awards throughout the years along with a 3 Green Key eco-rating. Proud to be family owned and operated, the hotel is a short walk to Parliament Hill, the Shaw Centre, the ByWard Market and City Hall.

How’s business been this past summer?  

Although this past summer did not see the normal influx of tourism as previous years, we are optimistic that 2023 with the many festivals starting up again it will bring back tourism. 


What is the most pressing issue facing your business?  

I think like many hotel properties around the globe we are challenged with finding the right people in the hospitality workforce to be part of our growing team.  


Why are you a TIAC Member and how long ago did you join the association? 

 We have been a proud member of TIAC for the greater part of our existence, considering we have been in business here in the Capital since 1974, I can happily share that it's been a while. Why we are a member, its simple, TIAC is a fantastic advocate for the hospitality industry in general, giving us all a voice on a higher platform of government.  


What TIAC Member benefit do you find most useful? 

 I find all the benefits are very informative, the national advocacy effort is very important as well as the individual support in each community. I enjoy reading the newsletters and receiving the TIAC in the News, keeps us up to date and informed as to what’s happening in tourism across Canada. 


TIAC’s is a not-for-profit organization working to ensure your survival and successful full recovery. Support TIAC by becoming a member and ensuring we can continue this critical work.

Last Chance to be on the MMBC Board 

Meetings Mean Business Canada’s annual general meeting is coming up Nov. 21, 2022, and the industry-wide coalition has put out a call to the industry for qualified individuals to apply to be on its Board of Directors for a two-year term, beginning immediately following the meeting. MMBC board seats are volunteer positions and nominees are asked to provide a resume, short bio, and headshot along with their completed nomination form. The deadline to apply is Oct. 7, 2022, at 5 p.m. ET.  

Apply Now

Advocacy Update

Your Invited to a Special Evening Reception

This month, after two years of online meetings, TIAC is holding its first in-person Hill Days advocacy event. Hill Days will be held Oct. 18-21 and involve meetings between the association, its members, Parliamentarians, and federal officials.

TIAC Members are invited to attend a special Hill Days evening reception, which will take place in Ottawa on Wednesday Oct. 19, 2022, from 6 p.m. to 8 p.m. in the Wellington Building located at 180 Wellington St. Register your attendance below by Oct. 10!


Thank You for Your Support!

 A huge thank you to all TIAC and industry members across the country for taking the time to submit our template letter to their Member of Parliament last month, while their MPs were still in their ridings (before Sept. 19, 2022).

Your support will go a long way in helping TIAC advocate on behalf of the industry to meet goals by 2030, as outlined in our recent submissionto the federal government with recommendations to guide the new tourism growth strategy.  

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Industry Events

Tourism Congress 2022 

On Nov. 22 & 23, 2022, at The Westin Ottawa, take part in "Reimagining Canadian Tourism" and share your voice at Tourism Industry Association of Canada’s Tourism Congress. Our two-day, in-person event will host over 400 delegates from across the country, feature 11 thought-provoking sessions, including a “Fireside Chat” with the Honourable Randy Boissonnault, and offer valuable networking opportunities. Following the Tourism Congress, join the celebrations at the Canadian Tourism Awards. Registration is now open. SAVE $200 by registering before the early-bird deadline of Oct. 24, 2022.

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How to Engage Guests and Visitors on your Sustainability Journey

Contributed by GreenStep Solutions 

This year, in the spirit of World Tourism Day, we were challenged to rethink tourism.  

This theme builds on the global effort to spark productive conversations about rethinking tourism for development, the impact tourism has on our planet, and to motivate leaders to find opportunities to continue to grow ()

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