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September 7 | Issue


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TIAC is delighted to welcome our newest members who joined in August 2022:

Thank you to the members who renewed throughout the month and continue their support of our advocacy efforts. Our success depends on you! TIAC is the Champion of Canada’s Tourism Industry with a 90-year track record of creating positive change and growth opportunities and driving success for our members. To learn more about what TIAC does and the benefits of membership, contact Jennifer Taylor, VP Business Development & Member Relations at jtaylor@tiac-aitc.ca or JulieGauvreau, Manager, Member Services at jgauvreau@tiac-aitc.ca. Not a member? Become one!

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Member Spotlight

Kimo Linders, Director, ERTCU Travel Group (En Route Travel Canada)

1. What does ERTCU Travel Group do?

We are a receptive tour operator and offer packaged, self-guided RV itineraries through international and domestic tour operators to RV renting visitors. Easiest way to describe our niche business model is that we offer the transportation and accommodation portion of a fly-drive, but with RVs and campgrounds instead of cars and hotels.

2. How’s business been this summer?

Knock on wood, but so far this season has been all we hoped for, all going very smoothly. Bookings are easily surpassing our 2019 numbers, the RV Rental companies have their fleets primed and on the road, and hats off to all the ferries and activity and tour companies that in this tight labour market are able to run their operations. And most importantly many happy customers on the road, so glad to see that again!

3. What is the most pressing issue facing your business?

Random testing on arrival is the #1 issue, especially given the confusion for our guests about what to do when they arrive late and have to pick up their RV the next day, and will be staying at a campground. To a bit lesser extent also the ArriveCan app can be improved, and preferably removed altogether, as it is especially hard to use by our international guests.

4. Why are you a TIAC Member?

We became a member in 2016 because there is no other national organization in Canada that can advocate for a company like ours, that is approachable, and where we can ask many questions that are often answered with a personal phone call. Also joined because it is critically important to present ourselves to the industry. We are doing business internationally almost exclusively and events like RVC give us a venue to meet our international clients.

5. What TIAC member benefit do you find most useful?

In a normal year that would be RVC and advocating for the tourism industry in Ottawa. The last two years however is where our membership was invaluable. Covid showed how personal our relationship with TIAC really was, which helped us through the unknown territory of grants, wage subsidies and pushing politics and politicians, but also allowed us to simply vent sometimes.


TIAC’s is a not-for-profit organization working to ensure your survival and successful full recovery. Support TIAC by becoming a member and ensuring we can continue this critical work.

Join Now


Tourism Globally Gears up to Celebrate World Tourism

Day 2022

World Tourism Day is returning once again on Sept. 27, 2022, this year with a renewed focus on the future. As the sector’s economic recovery continues with unprecedented political and public recognition for the sector worldwide, the United Nations World Tourism Organization (UNWTO) will be highlighting the opportunity to rethink how we do tourism.

This year’s theme of “Rethinking Tourism” is an especially meaningful one for TIAC, as the organization continues to lead the Canadian tourism industry in navigating the post-pandemic way forward. As an Affiliate Member, TIAC will be present at this year’s UNWTO World Tourism Day celebration in Bali, Indonesia, represented by TIAC President & CEO Beth Potter.

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Member TALK Webinars are Back

TIAC is resuming its monthly Member TALKS (webinars), with the first happening next week on Tuesday, Sept. 13, 2022 (2-3 p.m. ET).

As a TIAC member, this is your opportunity to have your questions answered, learn about what the organization is doing for you, and hear about our plans to help your business grow.

Member TALKs take place on the second Tuesday of every month and are hosted by Beth Potter, President & CEO, TIAC.

Register Now

Keep Your Tourism Peers Informed

Attention TIAC members: share your successes and keep your tourism colleagues in-the-know on all the news that’s fit to print about your business.

Members are invited to submit an article to TIAC Talk to get in front of its more than 8000 subscribers across the the country.

It’s just one of the many benefits of your TIAC Membership!

Submit Article

We’re Hiring Events Professionals

Did you know that TIAC is expanding its team? That’s right, we’ve added several key positions to our Events team.

Come join the dedicated professionals representing the interests of tourism businesses across Canada!

We’re an inclusive and rewarding environment offering engaging work, generous benefits, and a collaborative culture.

Apply Now
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The Indigenous Tourism Association of Canada (ITAC) is announcing the launch of its new accreditation program.

Intended to recognize authentic Indigenous-owned tourism operations that meet a standard of excellence, successfully accredited businesses will be recognized in one of three categories of market-readiness (business, visitor or export-ready) and will be eligible to promote themselves as an “Original Original” through a licencing agreement with ITAC.

With the Original Original mark of excellence, they’ll not only be able to showcase their authenticity and quality, but also gain access to specific ITAC marketing and development initiatives.


Just Two Weeks Left to Influence Change 

Members of Parliament are in their ridings across the country until the House resumes on Sept. 19, 2022. It's prime time now to influence your MP on the new Federal Tourism Growth Strategy. 

In TIAC’s recent submission to the federal government, we proposed key industry goals to be achieved by 2030 and identified four key pillars for action to get us there. Now, we need your help to amplify our message to the government. 

Send this pre-filled letter of support to your MP before Sept. 16, 2022, and create the change you want to see! It takes just one minute for you to help shape the future of our industry!

Watch the TIAC advocacy team's recent webinar here to learn more.

Send Letter


Tourism Congress 2022 

Join your colleagues in the industry, government officials, expert insiders, and your friends at TIAC at our annual Tourism Congress 2022!

The annual event is set to take place once again Nov. 22-23, 2022, at the Westin Ottawa. Each year, Tourism Congress hosts more than 400 delegates from across the industry, including key decision-makers from both the private and public sectors.

This year’s theme is Reimagining Tourism!

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2022 Canadian Tourism Awards 2022

Nominations are still open for the Canadian Tourism Awards (CTAs) 2022. The CTAs are presented annually by TIAC to recognize success, leadership, and innovation in Canadian tourism and have become the standard of excellence for businesses and organizations in the industry. The awards ceremony will take place this year on Nov. 23 during TIAC’s annual Tourism Congress at the Westin Ottawa. Check out the nine categories and give someone you know the recognition they deserve!

Nominate Here

Tourism Congress & Canadian Tourism Awards Sponsorship Program

Are you looking for impact and the greatest return on investment? 

Want to profile your business, create connections and build your brand?

Check out the 2022 Tourism Congress and Canadian Tourism Awards sponsorship program.

Download Now

Top 30 Under 30 Tourism Achiever Awards

Know a young person in tourism who should be recognized for their hard work? Nominate them today to receive a Top 30 Under 30 Tourism Achiever Award, presented by TIAC.

These awards recognize the dedication and professionalism of 30 individuals, 30 years of age or younger.

Recipients will receive a certificate of achievement during the Air Canada Luncheon at Tourism Congress 2022.

Nominate Now


A Challenge to Tourism Industry Leaders in Canada and Beyond

Contributed by GreenStep Solutions

Sept. 27, 2022, is World Tourism Day. While the tourism industry is on the rebound from the pandemic, there are still plenty of challenges ahead related to future proofing and rebuilding the industry in a way that is more resilient to future risks and impacts. In celebration of World Tourism Day we are calling upon the changemakers and leaders in the tourism sector to take the Sustainable Tourism 2030 Pledge (…)

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