October Issue


Message from the President & CEO

September was a busy month of celebrating, persevering, learning and reflecting. We celebrated World Tourism Day, focusing on ways to make travel more sustainable; we continued to advocate on your behalf through ongoing conversations with government officials and stakeholders on CEBA repayment; and we learned and reflected on the third annual Day for Truth and Reconciliation.  

Read Beth's Full Message

Key Dates

Registration is open for Congress 2023, set to take place from November 21-22. Click here to be part of the country’s premier event bringing together industry leaders and peers from across the country.  

The deadline to take advantage of TIAC's Preferred Congress hotel room rate is Thursday, October 19, 2023. Book now!


TIAC's Tourism Congress 2023 | Canada: Powered by Tourism  

The Tourism Industry Association of Canada's (TIAC) annual Tourism Congress brings together industry leaders and peers from across the country. TIAC's Tourism Congress includes innovative programming with motivational speakers and expert panellists and a balance of networking and gathering opportunities. The two-day event concludes with an evening of celebration at TIAC's Canadian Tourism Awards. We are proud to unveil our official program and list of guest speakers.

Register Now!

TIAC has arranged special rates for Congress delegates on site at the Westin. Register and book your room today to take advantage of the best prices. The deadline to access the preferred rate is October 19. 

Book Now!

Check out the website for speaker and program updates. Tourism Congress would not be possible without the continual support of our partners and sponsors.

Canadian Tourism Awards - Exciting News

The CTA nominations have officially wrapped up on September 15th, boasting an impressive 100+ nominations spanning the nation. As our panel of judges evaluates and selects the top three finalists in each category, be sure to secure your tickets for the Canadian Tourism Awards, taking place on the evening of Wednesday, November 22nd and help celebrate the best and brightest in Canada’s tourism industry.

Register Here

Rendez-vous Canada

We are thrilled to be hosting RVC 2024 in Edmonton, Canada’s gateway to the Rocky Mountains and an incredible stage for the Northern Lights. The city surrounds the enchanting river valley, longing the North Saskatchewan River. Edmonton is a diverse and multicultural city, with a rich tapestry of cultural communities and events that showcase the world through food, performance, and exhibits.  

Seller/Tourism Partner registration will be opening in November 2023. Interested in participating in the biggest Canadian tourism tradeshow? Visit our Seller Selection Criteria to see if you qualify. 

Learn More


Why Join TIAC?

Joining the Tourism Industry Association of Canada fosters collaboration unlocks networking opportunities, and supports growth in Canada's vibrant tourism sector.  

Join a powerful community dedicated to fortifying Canadian tourism's standing on the global stage. Take your place at the forefront of change, innovation, and growth by supporting TIAC's efforts. Together, we're not just envisioning the future of Canadian tourism – we're creating it.   

Join Today

Membership Advisory Committee

We are delighted to announce that TIAC is currently seeking enthusiastic members to join our newly formed Membership Advisory Committee. If you are a member, we invite you to express your interest in participating and shaping the future of TIAC’s membership by being a part of this committee.   

Learn More


Member Testimonial

We invite you to share a testimonial that reflects your unique TIAC journey. You can submit your testimonial in the form of a written article, a video, or even a podcast. We encourage creativity and authenticity in your storytelling to help others truly connect with your experiences.  


To share your testimonial, please click here 

New and Renewed Member Recognition Spotlight

We are delighted to extend a warm welcome to all the new and renewed members of the Tourism Industry Association of Canada (TIAC). It is with great pleasure that we have the opportunity to connect and collaborate with you in advancing the growth and prosperity of Canada's tourism industry.  


  1. Lighthouse Festival 
  2. Flight Claim 


We also express our deep appreciation to the 58 members who have renewed their membership this month. 


Not a member? Become one! 


Truth and Reconciliation: Moving Beyond the Land Acknowledgement  

Contributed by: GreenStep Solutions 

Image Credits: Sncewips Heritage Museum

Over the past several years, land acknowledgements have become an important step towards reconciliation within the tourism sector. As stated on the Orange Shirt Day website, “Truth and Reconciliation is a year-round commitment.” Read on to learn more about GreenStep’s recent journey toward truth and reconciliation, and the steps that any tourism business or destination can follow to move beyond the land acknowledgement. 

Read More


The Tourism Industry Association of Canada (TIAC) expresses its most profound gratitude to its Industry Patrons for their significant financial investment and support of the association. TIAC's Industry Patrons are leading companies who have been instrumental in creating positive change, fostering international tourism growth, and advancing Canada's travel and tourism portfolio.  


To become an TIAC Industry Patron contact Jenn Taylor, VP Business Development and Member Relations at 902-698-0984 or [email protected].

Preferred Partners

The Tourism Industry Association of Canada has partnered with a number of leading national suppliers to provide the highest quality services to our members at fantastic rates. 


Ed Byers, Partnerships 

Ed Byers is an accomplished professional who will be assuming the role of Partnership Lead at The Tourism Industry Association of Canada (TIAC). With a keen eye for strategic collaborations, Ed specializes in identifying and leveraging sponsorship opportunities to maximize the success of events. In his new position, he will be responsible for curating and managing sponsorship opportunities for the upcoming Tourism Congress and Investor Forum, ensuring their continued growth and prominence. Ed brings a wealth of experience, having successfully orchestrated numerous partnerships in the tourism industry throughout his career. His strong negotiation and communication skills, coupled with his deep understanding of the industry, make him an invaluable asset to TIAC. With Ed's expertise and dedication in fostering mutually beneficial relationships, the Tourism Congress and Investor Forum are poised to become premier platforms for industry professionals and investors alike. 

Anjali Benimadhu, Director, Human Resources & Operations 

Bringing over 10 years of extensive experience in spearheading employee experience initiatives, driving analytics programs, and overseeing HR and operations, I possess a track record of excellence in global expansion, insights generation, and nurturing a culture of continuous improvement. My core competencies encompass team leadership, quality assurance processes, and data-informed decision-making across HR and operations. Leveraging data analysis, process enhancement, and strategic planning, I excel in optimizing employee experiences while collaborating with cross-functional teams to enrich the employee journey. 

My unwavering commitment lies in creating inclusive work environments, where employees feel valued, supported, and empowered.

A Greener Horizon: Tourism Industry Association of Canada (TIAC) Embarks on a Sustainable Journey with New Office Space

The Tourism Industry Association of Canada (TIAC) has recently relocated its offices to a new space in downtown Ottawa. The decision to move was not just about changing addresses; it signifies a significant step towards embracing sustainability and reducing its carbon footprint. This move not only creates a cost-beneficial and long-term predictable lease, but also promises substantial cost savings over the next decade.

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