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Exhibitor Newsletter Sponsored by:
Thank You
Dear Exhibitors

Important Note: We apologize for the delay in sending the link for the virtual platform. We have been dealing with an urgent Facebook problem, a FAKE account pretending to be the Toronto Boat Show (from Indonesia), targeting our followers, and asking for credit card information to claim the show's contest prize.

Our reporting efforts so far have not resulted in Facebook taking down the Fake Account. Please see the message on our Facebook account to help REPORT. Thank you.


We have been navigating some unchartered waters for a lot of months now to get to where we are today.

But this year we had to figure out "A whole NEW way to put on a Boat Show" and connect Exhibitors to Customers.

It hasn't been a perfect process or seamless, there have been tireless days and nights but we can tell you it has been a whole lot of learning! And now We are...Almost Ready!

We want to thank you for your feedback, input and support when we needed it most. We know during these times everybody and every business has had their worry, challenges and heart ache. Most importantly we have come out of this healthy, stronger and we wish everybody the same good fortune.

As we head towards the official opening of the Virtual Show on Monday, we kindly ask you to remember that this is new for everyone and it won't be perfect. We have lots to learn from this first time around. We know the digital platform for customer buying is here to stay and we plan to build on what we have learned this year to make our future shows stronger.

We are prepared for customers to have questions and we know your questions will keep on coming, but please remember we are a few doing a lot. We want to listen and really hear you, but at the same time it is difficult to get back to you as timely as we want to due to our volume this week. We promise to do our best to keep up.

Your Boat Show Team
Virtual Show Live Link Now Available
The Live Virtual Link is now Ready

Up to this point exhibitors have been working in their own spaces only. The next 3-days prior to the show opening are meant for you to see the platform outside of your space, test, and get familiar with the show in preparation for your customers on Monday.

You will find that some of the feature pages will not have content on them. Some will be populated over the weekend and some will not appear until Monday, such as TIBS Live.

Click here to launch the Live Virtual Show


Please only share this link with those working your space.

In the bottom right hand corner of the virtual show there is a black button "live tech support" available for you to ask technical questions, if asking a non-technical question you will be directed back to a show team member or go direct to torontoinfo@canadianboatshows.com

Note: On Saturday, January 16, Consumers will begin having access to the Virtual Show to "preview only" - exhibits, products, seminar schedule, start to navigate the site and plan their Virtual Live visit beginning on Monday January 18.

The site will be in Preview Mode until Monday so the email and chat functions will be turned off. The public will not be able to interact with you until Monday.

The show officially "opens" on Monday, January 18 at 11am.
If You Were Wondering...Others Were Too!
Answers to some of your questions:

You can load staff photos today through the weekend.
Your photo/image should be square (even sides) - for example: width and height 250x250
If you need help cropping, here is a fee image cropper

Add Product Price Details in the new dedicated area under your product to ensure it is featured in RED.
My product will not save?
  • Ensure you have added one primary image and a URL
  • Make sure you hit save

How do I change my main ‘contact us’ email address?
I’ve registered as an ‘attendee’ but should have been an exhibitors?

I made changes in my boothbuilder; why are they not showing on the live show site?
  • Changes made in your booth builder will take two hours to reflect on the show site as part of the caching process

What is the Virtual Show’s URL?
  • https://virtual.torontoboatshow.com/

I can’t see my company logo?
  • You logo must be:           
  • Smaller than 300pixels wide
  • Be less than 1MB in size
  • Be a file type of jpg/png/gif

My product image is distorted
  • You must resize your image to jpg file under 250kb and 500x333 pixels

Can I log in as an exhibitor and attendee?
  • You must register as an Exhibitor and an Attendee using a separate/unique email address for each. One for ‘being an attendee’ and one for ‘being a staff/booth worker’

In the bottom right hand corner of the virtual show there is a black button "live tech support" available for you to ask technical questions, if asking a non-technical question you will be directed back to a show team member or go direct to torontoinfo@canadianboatshows.com
After the show closes each day what happens? The site is live 24/7 for 6 months. The live features and exhibitors at their spaces will only be available during show hours. The public can continue to send emails outside of show hours.

The show dates and hours are:
Monday - Friday 11am - 7pm (January 18 - 22)
Saturday & Sunday 9am - 5pm (January 23 & 24) 
Live Tech Support Always Available
If you have technical questions, in the bottom right hand corner of the virtual show there is a black button "live tech support" available for you to ask technical questions,

if asking a non-technical question you will be directed back to a show team member or email direct to torontoinfo@canadianboatshows.com
Looking for Newsworthy New Products
PR Opportunities!

As you upload your New Products into your virtual space let us know if you have interesting or unique products that might peak the interest of our PR Team.

New products could result in more promotional exposure to your brands, services and business.

Contact Cynthia Hare, chare@canadianboatshows.com
Boating Communities - Interactive Discussions
Virtual Boating Community - Interactive Discussions
 
This is an area within the Virtual Show where boaters can post topics/questions, get answers and opinions from other boaters (industry people, exhibitors and seminar speakers).

Exhibitors are welcome to take part in these discussions.
 
This is an opportunity to connect and form boating communities that continue past the show and into the boating season!
Information Booth for Your Customers
We expect there to be many questions throughout the 7-days! Some relating to general navigation of the Virtual Show, how to search for boats, products & accessories and specific product information.

There is an Info Booth on the homepage where the questions will come and we will have knowledgeable industry people ready to answer all of these questions!

Info Booth is sponsored by Boating Ontario, your industry's Association.
Exhibitor Newsletters
2021 Show Newsletters
 
Newsletters are the primary method of communication for important show information that will be sent regularly to your email and will be posted here.
 
If you have additional staff you would like to receive this newsletter, please email Wendy McCarroll, wmccarroll@canadianboatshows.com.
 
Click Here to reference all past Exhibitor Newsletters