Field Notes from SBC Summit North America

Last Week, Brian Wyman, SVP of Operations & Data Analytics, connected with colleagues and clients at SBC Summit North America. Following is an edited excerpt from the “Field Notes” Wyman shared on LinkedIn outlining themes he identified across conversations and content during the event.


Greetings from the floor of one of my favorite events of the year! The SBC Summit North America has felt every bit as vibrant and energetic as in years past, and everyone I’ve come across seems both optimistic about the industry’s future and incredibly busy as opportunities abound…


As always, these notes offer a quick reflection, after a few focused days, on the major themes – some old, some new – that I encountered across conversations throughout the show.


Emerging Markets and Tribal Partnerships

This was certainly a two-way street with several friends and colleagues from tribal country joining to learn about and discuss the evolving sports betting market and the iCasino market-to-be. The floor was abuzz about Kentucky’s surprise sports betting authorization (and whether all of those skins even make sense), while talk continued about other potential jurisdictions, including Missouri and Texas (which most believe will peter out in the short term), Minnesota (pushing to find stakeholder consensus for a bipartisan sports bill still in play), and even North Carolina (VLTs). From the operator perspective, tribes offer a wealth of partnership and market access opportunities for both sports wagering and online casinos, but fragmentation in the tribal market and cultural differences -- between tribes and commercial operators as well as from tribal community to tribal community – make a focused business development approach a major challenge.


Payments Challenges and Solutions

When asking, “What are you trying to accomplish across these few days,” a simple “payments,” was often the answer. Payments as a space has challenges and probably warrants a full discussion of its own. At the end of the day, ensuring quick and compliant, low-cost transactions from a meaningfully diverse set of banks across several jurisdictions is difficult, and we’re now seeing startups coming in to tackle these challenges one by one. As an example, vendors at SBC were selling automated reconciliation and reporting, fraud detection, AML, KYC, and cryptocurrency management, while operators shopping them were seeking these solutions in a low-cost, low-risk, and frictionless manner…


Read the complete article, including detail on Recession Impacts, M&A Incentives, and Math & Analytics Trends here.

Vanaskie on Caribbean Market Trends

Following his presentation at Caribbean Gaming Show earlier this month, Mike Vanaskie provided further analysis on the dominating trends in that market, as excerpted from his own LinkedIn article below:


On the heels of last week’s Caribbean Gaming Show, I’ve compiled a few headline takeaways for those of you interested in the market, but unable to attend…


New developments are welcome. During a panel featuring Bahamian casino and gaming hall leaders, executives welcomed new developments and increased competition in the Bahamas and the Caribbean as a whole. More quality competition will only strengthen the market as a gaming destination and force existing players to continue to evolve.


From the perspective of regulators, the appetite for awarding new, limited licenses in the market is high. Regulators for the Bahamas, Turks and Caicos, and Trinidad and Tobago all vocalized their desire to award new casino licenses.


Industry modernization is a priority, but remains slow going. Low-tech and inefficient procedures present customer experience improvement opportunities. One such example is the creation of sports betting accounts in Puerto Rico, where KYC initiatives require in-person registration exclusively in San Juan. This creates a significant challenge for would-be bettors that live an hour or more away and could be alleviated with online registration. Modernization and bringing the industry up to leading global standards remain a focus, but the process won't be linear as some nations/markets are moving faster than others…


Read more here, including his take on infrastructure and staffing issues in the region. If you’re interested in understanding more about opportunities there, Vanaskie also is sharing his conference presentation – The Caribbean: A Gaming Market in Transition – offering a market overview, development and regulatory updates, investment potential and a look at key development and regulatory considerations via Slideshare. Take a look and connect with Mike to discuss further.

TIG at G2E Asia, Singapore Edition

Our team is looking forward to their upcoming trip back to Singapore for another special edition of G2E Asia. Look for them across the event, and find them in the Education program where they’ll lead the following discussions during the morning program: The Future of Gaming in Asia.


Wednesday, May 31 | 10:50-11:30 AM

Optimizing Customer Experience

Moderated by: Michael Zhu, SVP, International Planning Operations & Analysis


Wednesday, May 31 | 11:40 AM – 12:20 PM

Innovation and The Future of Gaming in Asia

Moderated by: Michael Soll, President


Contact Soll and Zhu through the links below to set up a meeting onsite or a follow-up meeting by phone to learn more about their takeaways from the event and prospects for the Asian market. 

Michael Soll

President

email

Brian Wyman, Ph.D.

SVP, Operations &

Data Analytics

email

Michael Zhu

SVP, Int'l Planning Operations & Analysis

email

Michael Vanaskie

SVP, Development & Economic Analysis

email

new TIG logo 4C _transparent bg_.png

DENVER | ORLANDO | NEW ORLEANS | LAS VEGAS | TORONTO


THEINNOVATIONGROUP.COM

LinkedIn  Twitter  Facebook