Welcome to The Pineapple Newsletter, designed to provide you with continuing education tips and to keep you up to date with all the happenings at TISOH, open to everyone! | | The One-Minute Series, your quick guide to expanding your skills with TISOH's educational offerings. Each video provides concise insights designed to enhance your professional toolkit. | Discover key strategies for embracing change and practical tips for learning how to adapt in the hospitality industry. Developed in the style of our CLIMB® and CPGE™ by Certplace learning modules. | | |
Spring into Action!
April brought a fresh wave of energy to TISOH, with activity blooming across classrooms, community initiatives, and industry events. From meaningful partnerships to networking opportunities and student achievements, the month reflected the momentum of a community in motion.
With the season of growth in full swing, this time of year highlights connection, progress, and new possibilities. As the semester reached its conclusion, the focus remained on strengthening relationships, expanding knowledge, and celebrating the accomplishments that continue to shape the TISOH community.
Stay tuned for more updates and follow along on social media, so you don’t miss a beat with TISOH.
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TISOH Cares Partners with NACE Las Vegas in Support of Street Teens
Giving back remained a central focus this April through a meaningful collaboration with NACE Las Vegas in support of Street Teens. Street Teens is a volunteer based, non-profit organization dedicated to assisting homeless, abandoned, and at-risk youth in the Las Vegas valley.
Through collective effort, more than $800 in donations was raised, allowing for the creation of over 100 hygiene kits. Contributions also supported items from the organization’s March and April pantry wish list, directly benefiting youth in the Las Vegas community.
This initiative reflects the ongoing commitment to service, reinforcing the role hospitality professionals play not only in guest experience, but in community care. If you would like to learn more about Street Teens Las Vegas, please visit StreetTeens.org.
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Connecting Through Coffee: NACE Las Vegas Coffee Chat
Hosted at the Starbucks near Allegiant Stadium, this casual networking event brought together event specialists, catering professionals, and local partners. Participation provided an opportunity to stay engaged in industry conversations while strengthening relationships within the hospitality and events community. We are also proud to see our TISOH alum stay active in the community through associations and partner with other industry professionals in the valley.
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NHLA Partner Connect 2026
At NHLA Partner Connect 2026, collaboration and forward-thinking conversations took center stage. Hosted by the Nevada Hotel and Lodging Association, the event gathered hospitality leaders and partners from across the valley. Beyond the booths, featured speakers included Marc Badain and Arik Knowles, who shared updates shaping the future of Las Vegas—from the continued rise of sports entertainment to developments surrounding Bally’s.
The takeaway is clear: Las Vegas continues to evolve at an exciting pace, creating new opportunities across the hospitality landscape.
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Empowerment in Practice:
Heels and Handshakes (April Meeting)
The April session of Heels and Handshakes Las Vegas focused on confidence, presence, and professional identity. Featuring panelists Michela Caprara, Andi Singer, and Ebony Rice, moderated by Heels and Handshakes Las Vegas President, Donna Murray. The discussion centered on how style, self-awareness, and authenticity shape professional success.
For those entering hospitality, where guest interaction is constant, these insights reinforced that confidence is developed over time and supported by community.
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End of Spring Semester!
The spring semester concluded with strong momentum as students completed final projects and presentations across programs. This milestone marks not only the culmination of coursework, but the development of practical, career-ready skills. Congratulations are extended to all students who earned diplomas and certificates this term.
Their achievements reflect dedication, growth, and readiness to contribute to the industry and the community looks forward to celebrating these accomplishments in the months ahead.
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Upcoming Event!
Mark your calendar for the upcoming TISOH Hangout on May 29th. This happy hour offers an opportunity to connect with students, alumni, and industry professionals in a relaxed and engaging setting.
More details to come so stay tuned!
Be sure to follow our social media to follow along,
| | | CLIMB® hospitality professional development is a library of 38, 60-minute online training classes. | | | | |
CPGE CERTIFICATION
Certified Professional in Guest Experience
UPCOMING IN-CLASS WORKSHOP:
MAY 19, 2026
Boost your team's credentials and industry credibility with the CPGE™ designation!
Enroll in the 3-hour workshop, offered in Las Vegas at TISOH or online, and showcase your commitment to service excellence across your organization.
Questions?
Email info@certplace.com.
| | Offered by Certplace, TISOH is the official education partner. | |
Executive Diploma in Hospitality Operations
Final Weeks for Summer 2026 Enrollment
Built for high potential hospitality professionals, this educational experience provides learning in hospitality leadership and management, revenue management and analytics, human resources, marketing and sales, and a colloquia tying all elements together through an overarching business plan. Participants engage in a hybrid model including in-person and online modules taught by a credentialed industry faculty. Join us before enrollment closes!
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Certificate in the Art of Concierge
Elevate your expertise in luxury hospitality with this certificate program, developed with members of Les Clefs d’Or. Learn to anticipate needs, solve challenges, and create unforgettable guest experiences while mastering the five domains of concierge expertise: Communication, Operational Management, Professionalism, Perception and Knowledge, and Relationships. Taught by industry leaders, this program provides insider strategies, practical skills, and networking opportunities to excel in high-end guest service.
| Classes Start May 20, 2026 | | | Discover more about TISOH and explore the world of educational possibilities by visiting our website. | | |
CLIMB® Courses
60-minute professional development sessions to enhance skills in hospitality.
Certificate Programs
3-month, part-time, courses designed to introduce key concepts and practical knowledge in the hospitality field.
Diploma Program
6-9 months, part-time, ideal for career changers or those seeking a head start in hospitality.
Executive Diploma Program
6-month, part-time, program focused on advancing careers in the hospitality industry.
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