TOURISM MATTERS
NEWSLETTER
L'association Emergens Karaib 
présente
LE SALON DES SAVEURS DES TERROIRS DE L'ARTISANAT ET DES LOISIRS

On Wednesday May 29th 2019, a group of 5 Chefs including Chef Sylvester Alexander from Marigot Bay Resort & Marina, Chef Peter Lawrence from Bay Gardens Beach Resort & Spa, Chef Francis George from The Landings St Lucia Resort & Spa by Elegant Hotels, Chester Hippolyte of St James Club Morgan Bay St Lucia and Chef Emmanuel Jules from Windjammer Landing Villa Beach Resort represented the island at an exhibition in Martinique.

The Chefs were invited by "L'ASSOCIATION EMERGENS KARAIB" through the Saint Lucia Consulate in Martinique. The delegates were tasked with showcasing Saint Lucia's Cuisine. The Chefs prepared a variety of menu options for patrons to sample including Stew Pork, Roast Pork, Penmi, Lambi in a fruit Salsa, Saltfish Fritters, Bouillon (one pot) among other items.

SLHTA would like to Thank the Association and the Saint Lucia Consulate in Martinique for the opportunity to showcase the island through its cuisine.
SLHTA FINDS MARKETEER DIAMOND IN THE ROUGH

Saint Lucia’s principal tourism private sector agency, the Saint Lucia Hotel and Tourism Association (SLHTA) continues to succeed in nurturing entrepreneurship here in Saint Lucia.  The Association, which is responsible for facilitating tourism sector development and management, is continuing to dispel the notion that they cater solely to hotels and established companies; by fostering linkages with local entities who possess the potential for strengthening our tourism product and widening the reach of the tourism dollar. A testament to this is the agency’s partnership with young prodigy, Martin Hanna; mastermind behind the technology based business ‘Penny Pinch’.
 
Martin Hanna is a 19 year old resident of Rodney Bay, whose goal is to provide Saint Lucians with a host of advanced technology based solutions through the launching of multiple businesses which target the retail and hospitality industries. Penny Pinch, which is the project currently at the forefront of his vision, is a digital savings platform that allows businesses to market to customers with the use of coupons. With Penny Pinch, customers would be able to get discounts island-wide using the Penny Pinch app and website.
 
With Hanna identifying his ideal target market as the retail and hospitality industries, he consulted the SLHTA on his project; a decision which he expressed as super beneficial and life changing.
 
“The SLHTA has helped me focus more on the business aspect of my company through their mentorship and expert knowledge. They have provided me with advice and feedback on executing business skills and confirming business deals which has helped develop my business significantly. Our relationship has even transcended that; meaning that we have even gone into a partnership. So it doesn't just stop at mentoring but also creating strategic alliances, where both organizations can benefit each other. The best part about it is, they are not just providing me with the expertise and leaving me to swim or sink, but this is going to be a continuous partnership.”
 
Chief Executive Officer at the SLHTA, Noorani Azeez, affirmed his organization’s enthusiasm for assisting Hanna and being a catalyst in launching the Penny Pinch project. He expressed his Association’s commitment to assisting in the development of Saint Lucian entrepreneurs, their non-accommodation members and small businesses, by providing them with invaluable connections and knowledge from within the larger hospitality sector.
 
“I was very impressed with Martin from the beginning. I admired the ease at which he was able to articulate his plan and concept and how he envisions his business will help Saint Lucians. His passion and level of sacrifice for his entrepreneurship dream is very admirable at such a tender age.”
 
“Penny Pinch has emerged as a platform with retail opportunity to link hospitality partners and will bring value to the SLHTA membership. We have offered Martin complimentary membership and have connected him with member companies who can benefit from his technology. At the SLHTA, we are all about networking, trade and enhancing the value of our tourism product and our credibility as an organization. So with all this in mind, it was an easy decision to partner with Martin and Penny Pinch and to commit to being a driving force behind a possible game changer for our hospitality and retail industries”.
 
Martin Hanna and the SLHTA are currently in the process of field-testing the ideas behind Penny Pinch and look forward to changing the face of retail here in Saint Lucia.

FOND DOUX PLANTATION EARNS 2019 TRIPADVISOR CERTIFICATE OF EXCELLENCE HALL OF FAME AND HOTELS.COM SUSTAINABLE HOTEL AWARD!

Fond Doux Plantation & Resort today announced that it has received a TripAdvisor® Certificate of Excellence Hall of Fame. 

Now in its ninth year, the achievement celebrates businesses that are consistently excellent – having earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include restaurants, accommodations and attractions located all over the world that have continually delivered a quality customer experience. 

The directors Eroline and Lyton Lamontagne affirmed that “Every award is a reminder that our efforts and sacrifices have not gone unnoticed... Read More
Proud Sponsor of the Saint Lucia National Culinary Team 2019
Coco Palm is "Loved by Guests"

Saint Lucia’s Coco Palm has been recognised by on-line travel agent (OTA) hotels.com for exceeding guest experience and has been awarded with the 2019 Loved by Guests Award with a guest satisfaction score of 8.4.

Coco Palm’s Senior Operations and Reservations Manager, Mrs Claudine Gilbert along with her Front Office & Reservations Team, personally received the honour from Rochelle Bidlofsky, Expedia Group, Associate Market Manager. Mrs Gilbert, who has headed the reservations team at Coco Palm from the start 14 years ago, is renowned for her exceptional business acumen with both business partners and guests alike. Gilbert noted “Coco Palm strives to exceed guest’s expectations and having been bestowed such an accolade as ‘Loved by Guest’ gives my team and I great pleasure to receive in recognition of our efforts”.

Hotels.com Loved by Guests global awards celebrate the properties that guests are excited to talk about. These awards are given to the “best of the best” partners — those who go the extra mile to delight travelers. When guests have an exceptional experience after booking on Hotels.com, they have an opportunity to rate and reviewing the property. Booking.com’s experts analysed millions of verified guest reviews and ratings. To find this year’s most loved properties

Photo: Expedia Group, Associate Market Manager, Rochelle Bidlofsky presents the award certificate at Coco Palm to Claudine Gilbert with Coco Palm’s Front Office and Reservations team

Located in the heart of Saint Lucia's entertainment capital, the award-winning Coco Palm caters to the savvy traveler either on work or pleasure. Offering a chic boutique hotel with affordable rates and unparalleled standards of style and service, contact Reservations to plan your next meeting or visit. For meetings or that special event contact Coco Palm +1 758-456-2800 x2815 or further information email [email protected] or visit www.coco-resorts.com
SLHTA IN THE NEWS

SLHTA CONCERNED ABOUT SAINT LUCIA’S VULNERABILITY

SLHTA AND GEF-UNDP SIGN LETTER OF COLLABORATION
 
LOCAL CHEFS ENGAGED IN FOOD FIGHT
(SLHTA hosts National Culinary Competition)

SIX SUCCEED TO SAINT LUCIA NATIONAL CULINARY TEAM

HAPPY INTERNATIONAL WOMEN’S DAY FROM SLHTA

2019 CHEFS IN SCHOOLS COOK-OFF LAUNCHED; 10 SCHOOLS COMPETING

MANUFACTURING, AGRO-PROCESSING AND ART & CRAFT SECTORS TO BENEFIT FROM SLHTA LINKAGES PROGRAM

SLHTA AND STAKEHOLDERS DISCUSS SECURITY CONCERNS

SLHTA EXPRESSES CONFIDENCE IN MIN. OF HEALTH AMID GROWING GLOBAL MEASLES CASES

DONETTE ISMAEL APPOINTED AS TOURISM ENHANCEMENT FUND’S NEW PROGRAMME MANAGER

INTERVIEW: THE SLHTA CHEFS IN SCHOOLS PROGRAMME

HOSPITALITY WORKERS UNDERGO CUSTOMER SERVICE TRAINING

SLHTA PREPS NATIONAL CULINARY TEAM FOR TASTE OF THE CARIBBEAN COMPETITION