As a TRAFFIX customer, you may have a need to contact our bus service provider, First Student, whether it's to request a play date or report a lost item. Chances are, you'll interact with one of these fine folks:
First Student Location Manager: Managing every aspect of school bus operations is a tough job. Fortunately, Henry is on board as General Manager of First Student's Concord facility, where the TRAFFIX bus fleet is housed and managed. Henry has over thirty years of logistical experience. Before working in transportation, Henry was a senior project manager in financial services, working for PMI Mortgage Insurance Co. and Fannie Mae. Prior to joining First Student, Henry was the Transportation Director for Michael’s Transportation. He also worked for Vallejo City Unified School District and MV Transportation.
First Student Operations Supervisor: Pamela began her transportation journey with Complete Coach Works as an administrator, proceeded to East Bay Para Transit and now works with First Student as their Operations Supervisor. She says that transportation is in her blood. Her passion is safety and efficiency. She strives for each and every child to be able to look back on their childhood and know one of their greatest memories was a First Student bus ride.
First Student Dispatcher: Have you ever wondered who organizes TRAFFIX drivers and buses for our bus service provider, First Student? It's dispatcher Rosalva Navarro. Rosalva started as a driver in 2003, transporting students with special needs. She brings 15 years of dispatcher experience to her current position with First Student and truly enjoys her interaction with the TRAFFIX bus drivers.