We have heard from many of you over the past few weeks seeking answers in this unprecedented situation, and we want you to know that we're here for you via phone, email, chat, and social media. We are working to bring you up-to-date information and encourage you to communicate to us your self-storage concerns as they may arise. You may notice that TSSA is adapting to the current situation by rescheduling events and adjusting the delivery of the new Goldbook© .  Not to worry, we will continue to update you on any changes by email and posting to www.txssa.org .  

On a more uplifting note, we are so proud to be part of the most congenial and hard-working industry! We invite you to take a look at the new Self-Storage News magazine and take comfort in the wonderful stories we share in self storage.
To aid you and your business in dealing with the impact of the coronavirus (COVID-19), we have created a Coronavirus Resources page with current information, including legal analysis of the Texas Shelter in Place orders , as well as sample forms and emails for your business. Rest assured that we will continue to update this page as new information comes to light.

Also, in an effort to protect our members and community, we will be postponing all our scheduled events (listed below) through the end of April. We are continuously monitoring the developments of this health emergency and will further update our schedule of events as safety dictates. Please check our website for the most current updates regarding TSSA events as we do not yet have a time frame for how long these health precautions will be in place. As we are able to reschedule our events, we will alert you to the new event details. 

In the meantime, do not hesitate to reach out with any questions or concerns. We are here for our members and hope to be able to help you through this uncertain time.

Thank you for your understanding. Stay safe and healthy.

April 24: Austin Legal Seminar RESCHEDULED for JUNE 26
The TSSA e-Lease is the online version of the TSSA Lease that has been developed to work with 13 storage management software platforms. Just sign up, and we will complete the install!

During this time, TSSA is prioritizing e-Lease installations as many members require the capability to fully operate their business remotely. If you require an e-Lease installation, please follow the link below and fill out the form.
Vote for TSSA in ISS
Best of Business 2020
We've been nominated for Best State Association (Large) in the 2020 Inside Self-Storage Best of Business Poll, and we need your vote! We LOVE helping our members each day, so will you take a minute to show us some love by casting your vote today?

Voting is simple!
Follow the steps below.

1) Verify your email address and then return to the ISS website. 
2) Select the category: Best State Association (Large) from the drop down menu, select Texas Self Storage Association and submit your vote.
Why should you vote?
Watch the video below to find out.
Do you want to be more involved?

We need passionate members like YOU! If you are interested in making a difference by sharing your opinion and/or expertise with one of our committees or task forces, we are eager to talk to you. Volunteering is also a great way to get involved prior to running for a spot on the Board of Directors. Explore available volunteer opportunities now
Coronavirus & Self Storage
in Texas

To help shed light on how self-storage operators are dealing with the coronavirus crisis, we gathered industry peers and TSSA legal counsel Connie Heyer, to discuss best practices for self storage facilities in these unprecedented times.

Did you miss it? Don't worry, click below to view the full discussion.

Though the books are printed, physical delivery of the TSSA Goldbook© has been postponed until facility offices return to normal office hours. In the meantime, we have made the Goldbook© available as a PDF in the Members Only section of the website, and the optimized and linked version will be available soon. You will also still have access to the linked version of the 2018-2019 edition . You will need to log in to the Members Only section to view the book.
Growing Up Storage
Growing up in a family-owned self-storage business, leaving it to pursue other interests and careers--only to return to their self-storage roots--is a noticeable trend among second or even third-generation TSSA members.

We spoke with four members, who each had parents or grandparents in the industry. Each of them tells a story about why they chose to embrace a legacy business, and explained how they are creating their own...
Turning a Property Around
by Tom Maxfield, Move It Management

It is all too common to hear about a particular facility not succeeding in its market, or, perhaps the facility was once successful but has since declined.
For an owner or manager concerned about falling performance, rehabilitating a facility can be a daunting and often perplexing undertaking. However, most of the time, the keys to a successful turnaround program are...
TSSA members have access to our "Ask the Experts" database, with answers available 24/7 through the Members-Only part of txssa.org . With more than 400 self-storage questions and answers from our team of industry experts, the database is searchable by both category and keyword.

When someone owes late fees, back rent, etc., can you turn them over to a payment collection agency instead of going through all the actions of a foreclosure?

You could hire a collection agency to pursue collection of the debt. Collection agencies usually charge a fee or a percentage of what they collect. You do not have to have any kind of permission from the tenant to turn the amount over to a collection agency – but obviously you should be able to document any debt that you turn over to a collection agency or credit reporting agency. Turning the debt over to a collection agency or credit reporting agency (so it goes on the tenant’s credit report), however, does not get the tenant out of your unit. Presumably you will want the tenant to leave, so you may file for eviction to re-obtain possession of the premises if you do not want to go through the foreclosure process. Please see the “Eviction” section in the current TSSA Goldbook ©.
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