DECEMBER 2022

The Center Tackles Montana's Workforce Crisis

Many Montanans cherish rural living, but the expansive landscape makes getting services that can improve our quality of life very difficult. Access to health and social services often requires traveling long distances, creating additional financial and logistical burdens for people needing care. To make matters worse, Montana has one of the most drastic worker-shortages in the country.[1] This means that Montana has fewer qualified service providers than smaller states. Unfortunately, this results in Montanans having to wait an unacceptably long time to obtain services or going without care altogether because no one is available to help. The pandemic made the workforce crisis even worse. Montana’s labor force remains below pre-pandemic levels with health services and education impacted the most.[2]

 

Workforce development has always been a focus of the Center for Children, Families and Workforce Development at the University of Montana — after all, it’s part of our name. These new challenges underscore the urgent need for agencies and organizations to use research, innovation, and the best training practices to help solve the workforce crisis. The health and vibrancy of Montana families and communities depends on it. The Center embraces the opportunity to lead and collaborate on initiatives to meet our state’s greatest needs.


This newsletter begins our six-month series to highlight the Center’s efforts and approach to responding to the workforce crisis and shaping the path forward for Montana.


[1] https://www.uschamber.com/workforce/the-states-suffering-most-from-the-labor-shortage?state=mt

[2] https://www.uschamber.com/workforce/america-works-data-center

Building a Critical Workforce in Community Health Workers

The Center for Children, Families and Workforce Development (Center) was recently awarded a $3 million-dollar HRSA grant to develop the Community Health Worker Training Program. This grant, a partnership with the newly created UM Office of Health and Partnership (OHRP) and the UM School of Public Health and Community Health Sciences, meets the Center’s organizational commitment to address the workforce crisis in Montana.


Community health workers (CHW) are a flexible and valuable contribution to the workforce, and the Community Health Worker Training Program will bolster this growing workforce to directly address health disparities, improve access to social and healthcare and increase community capacity. A CHW is defined by the American Public Health Association as " a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery” (Community Health Workers (apha.org)). CHWs are a flexible workforce in that they can serve in a variety of roles including outreach, community education, informal counseling, social support and advocacy, activities that may look similar to roles that already exist within local public health, healthcare and behavioral health providers, and community-based organizations.  



“Our state is facing both a public health and healthcare worker shortage. Community Health Workers are an underutilized resource that can improve health outcomes across our state in frontier, Tribal and urban settings by supporting community and clinic linkages and addressing critical social determinants of health. CHWs are a critical part of the solution to address the workforce crisis in Montana” 


— Mackenzie Petersen, CHW Project Director

 


The Center will develop foundational and advanced CHW eLearning trainings in partnership with external stakeholders and subject matter experts. In collaboration with the Healthcare Career Advancement Program, the Center will work with interested organizations to facilitate apprenticeships for Community Health Workers, an approach to support and sustain the workforce. Stipends for participation will be provided to CHW.

 

Local public health, community-based organizations, healthcare organizations and social service providers interested in hiring CHWs or upskilling and retaining current staff that perform similar activities and are welcome to contact the Project Director, Mackenzie Petersen, at [email protected]. We welcome direct feedback from the community and CHWs. We will be working with partner organizations to solicit CHW feedback. If you are a CHW and are interested in learning more, please reach out to Mackenzie. 

The Center for Children, Families & Workforce Development partners with the child protection, health, educational, and judicial systems to develop educational and training resources to professionals and caregivers statewide. We also conduct research that focuses on solving problems that impact children and families, and work to help partnering agencies with capacity building and technical assistance.


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Contact us: Website Email 406-243-5465

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