YOUR SINGLE SOURCE VOICE + IT EXPERTS

February 2026 Voice & IT News


Welcome to the CTS family... Thank you for your business!




Saiontz & Kirk -

Baltimore, MD




You're Invited to the Maryland Tech Council's Opening Day Tailgate at CTS

We're looking forward to hosting you at this exclusive Business/Tech Networking Event!


Join us for MTC's next Chesapeake Regional Chapter Roadshow hosted by Chesapeake Telephone Systems and sponsored by Zoom.


  • Free food (BBQ Food Truck) and drink (Beer Truck and sodas/water)


  • Door prizes


  • This event is free to attend, but pre-registration is required.


Register Here


Thursday, March 26th, 3-6 PM

8225A Cloverleaf Drive, Millersville, MD 21108


Success Story: Department of Health connects New IP Phone System Without High Costs, Complexity, or Disruption

The Challenge


Our client, a local Department of Health, needed to replace its aging PBX and move to an IP phone solution, but felt trapped by the prospect of high network upgrade costs, complex re-cabling, and the potential disruption to its essential healthcare services.


The CTS + NVT Phybridge Approach


We recommended a better path forward by leveraging NVT Phybridge long‑reach Power over Ethernet (PoE) switches, which support IP connections over existing cabling infrastructure instead of forcing a rip-and-replace project. This modernized the department’s communications environment while preserving its prior investment in wiring and minimizing project risk.


Deployed Solution


The 48-port PoLRE managed switches enabled the deployment of 285 IP phones across the main and annex buildings using the existing CAT3-based infrastructure. NVT Phybridge PoLRE switches provide robust power and data over any new or existing single-pair UTP infrastructure with up to four times the reach of standard switches.


Why CTS


This project reflects what CTS delivers for public sector and healthcare customers throughout the region - end-to-end communications solutions deployed without unnecessary cost or disruption.


Planning a phone system or communications upgrade?


CTS can help you evaluate an infrastructure strategy that can reduce cost, risk, and complexity while meeting your performance and uptime requirements. Contact us at 800.787.4848 or jnolte@ctsmd.us.

Connected Communities, Stronger Businesses - CTS and the BWI Business Partnership

At CTS, we know that when local businesses connect, the entire region grows stronger. 


That’s why we’re proud members of the BWI Business Partnership - a dynamic network of local leaders driving growth and innovation in our community. CTS was the proud sponsor of their popular Signature Breakfast speaker series on February 12.


For more than 40 years, CTS has helped organizations in the BWI region stay connected with reliable communication systems, from cloud-based phone solutions to local on-site support. We’re also passionate about building relationships that keep our business community thriving.


Why We Invest in Local Partnerships


When businesses engage through the BWI Business Partnership, everyone wins:


  • Access to key decision-makers influencing regional commerce and transportation.


  • High-impact networking that sparks collaboration and new business opportunities.


  • A stronger local voice on issues shaping the BWI and Fort Meade corridors.


  • Community visibility through sponsorships, events, and shared initiatives.


We’re active participants in BWI Business Partnership events because we’ve seen the results - stronger connections, smarter growth, and a united local economy. Join us in supporting a network that’s shaping the future of our region.


https://bwipartner.org/membership/


Contact CTS today at 800.787.4848 or jnolte@ctsmd.us to learn how we can enhance your communications and help your business engage with the community.

Your One-Stop-Shop for Future-Proof Infrastructure

In the fast-paced world of business, robust infrastructure is the backbone of seamless operations - connecting voice, data, video, and security systems. 


Our certified team designs, builds, and supports the networks that connect your people and business. 


Whether you're launching a new build, renovating spaces, or enhancing mobility, CTS delivers projects on time and within budget.


Business leaders can't afford downtime or outdated networks amid nimble competitors and rising AI demands. CTS positions your organization for success with: 


  • Structured Cabling Excellence - Inside/outside cabling, fiber/copper design, installation, testing, CAD documentation, labeling, and certification - plus ongoing support.


  • Wireless Networks - Site surveys, heat maps, optimized coverage, secure routers/access points, and full testing for complete connectivity.


  • LAN/WAN Solutions - Manufacturer-certified installations and equipment from networking leaders for reliable, high-speed performance.


  • Sound Masking & Privacy - Proven systems from Cambridge and Speech Privacy Systems for customizable speech privacy and sound management.


  • Broadband & Carrier Services - Expert review of your providers to secure the best deals and support on services like fiber, SD-WAN, high-speed internet, SIP trunks, and more – while acting as your advocate.


Let’s talk about better, more cost-effective ways to connect your people and business. Contact CTS today at 800.787.4848 or jnolte@ctsmd.us.


More Reasons to Switch to AI-enabled RingCentral – Stay Connected, Compliant, and in Control!

Business leaders across industries have chosen RingCentral to keep their teams responsive and customers satisfied.


They switch to RingCentral's cloud platform for unmatched flexibility – and we’ve seen how it transforms their operations. CTS can deploy Ring’s proven advantages to connect your local, regional, and nationwide locations.

Just some of the essential features RingCentral delivers to empower your team:


  • Access anywhere, on any device - Use your business number from mobile, laptop, or desktop. RingCentral supports your on-the-go teams as they travel across town or internationally.


  • Retain full control of phone numbers - Assign numbers to team members and reassign them instantly if they leave or go on leave. Safeguard client relationships effortlessly.


  • Seamless compliance - Auto-archive texts and calls in one secure platform, meeting strict regulations – ideal for audits and peace of mind.


  • Reliable performance everywhere - Excels in office or field settings, outperforming legacy systems. We keep hearing, "RingCentral is the best platform we’ve ever used."


For decision makers, this means more productivity, ironclad compliance, and delighted clients - without complex IT management.


Ready to elevate your communications like other top performers? Let's power up your business now! Contact CTS today at 800.787.4848 or jnolte@ctsmd.us.


We Love Your Referrals… Get Your $250 Reward!

Know someone who is looking for a new AI-enabled phone system? Grappling with a Hybrid workforce? Is moving their office? A friend who needs faster broadband or Wi-Fi? A business partner who wants to add Sound Masking to their space?


Tell us about it... Just mention the "Newsletter Referral Program" when you contact us – we'll take care of the rest. CTS rewards you with $250 when we get their business. And there's no paperwork hassle or hoops to jump through.


Contact us with your sales tip at: 800.787.4848 or jnolte@ctsmd.us.

Award-winning, industry-certified, serving businesses for 40+ years... CTS helps you take advantage of technology that moves you ahead. Every month, we explore the latest in Voice, IT, Networks, Managed Services, Mobility, and Collaboration.  

  

Jeff Nolte, President

Call 800.787.4848 or Email



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