Take Action – Get Hired Today
Dear <IP Name>,

Today’s the day to take action and get hired by Consumer Direct Care Network Washington (CDWA)! Starting today, September 1, you can begin your transition to the Consumer Directed Employer (CDE).

Under the CDE, all Individual Providers (IP) will transition from being contracted with DSHS to being employed by CDWA. Your Client(s) or their Authorized Representative will continue to be the managing employer of their IP(s). CDWA will become the legal employer for all IPs. We will be responsible for hiring, payroll, and monitoring expiration of credentials, like background checks and training. Once CDWA is your legal employer, you will still get the same wages, benefits, and other working conditions provided by your current collective-bargaining agreement (CBA), unless CDWA and SEIU 775 bargain changes.
A Client you work with was selected to take part in the Pilot.   
  • As part of the Pilot, you and your Client(s) will have the opportunity to provide feedback regarding your experience.
  • You may know others who receive or provide care services but are not included in the Pilot group. They will transition at a later date.
Get hired.
To begin the process, follow the steps below.
CDWA has created a DirectMyCare web portal account for you using the email address where you are receiving this message. You are set up with a temporary password. You will need to change this password.
Useful tips can be found at www.ConsumerDirectWA.com/Resources.

Step 1 – Access the DirectMyCare web portal
  • Click here to choose a password for the DirectMyCare web portal
  • You will see the “Get back into your account” screen with the CDWA logo at the top. Follow the instructions.
  • You will see a “verification step 1” screen. Follow the instructions.
  • You will receive a separate email from Microsoft on behalf of B2C CDMS AAD. Open this email. This email contains your verification code. If you do not receive the email, please check your spam folder.
  • Enter the verification code on the “verification step 1” screen.
  • You will be asked to choose a new password.
  • After choosing a password, you will receive another email confirming your password reset.
  • You may now log in to the DirectMyCare web portal.
Step 2 – Complete questions in the DirectMyCare web portal
  • Complete the questions
Step 3 – Complete your hiring documents
  • You will need:
  • Your bank account and routing number, if you choose direct deposit, or your Wisely account and routing number, if you currently have a Wisely card and want to keep it
  • Your current driver’s license and proof of insurance, if you will drive your Client
  • Proof of legal ability to work in the United States and an identified person to verify the I-9 form
Step 4 – CDWA employment orientation
  • Complete paid CDWA employment orientation (approximately two hours)
Learn more about the CDE.
Informational Webinars (Open to the public)
Pilot Support (Open to Pilot Clients and IPs)
  • CDE Pilot: Live Questions and Help (limited attendance), multiple sessions available
Register for webinars and pilot support sessions on the CDWA website, www.ConsumerDirectWA.com/Resources.
Contact CDWA 
Toll-Free Phone Number: 866-214-9899 

We will be reaching out to you by phone to follow up on this letter. Please contact us by phone or email if you have questions.
The Consumer Direct Care Network Washington Team  
CDWA help in other languages and formats
For deaf and hearing impaired: 877-398-7969
If you have questions about union membership, dues, continuing education, or benefits, please call the SEIU 775 Member Resource Center at 866-371-3200.