2019 -  4TH QUARTER NEWSLETTER
Watch E-470 Now: 2019 Holiday Edition
TRANSPORTATION NEWS
Paving work has begun! The third lane on southbound E-470 from Jewell to Quincy Avenue is planned to be open to traffic by the end of this year. In October, crews began construction of the Quincy on-ramp to southbound E-470, including temporary and permanent asphalt paving. 
Keep our roadside workers safe! Follow the reduced work zone speed limit and watch for signage. Learn more about the road widening, sign up for construction updates and more here.
IMPROVING YOUR JOURNEY
Help us to make your customer experience even better by taking our 2019 Annual Customer Experience Survey. Share your thoughts and experiences with us by December 20, 2019, for a chance to win a $100 toll credit! Click here to take the survey.
Customer Service Week
We celebrated our outstanding Customer Service throughout the month of October! This year our team consistently achieved an overall customer satisfaction rating of 99% or higher. We are so proud of the Roadside Assistance, Call Center and Advanced Account Advisors and Image Processing teams for the work they do each day to improve the journey of all our customers.   
SAFETY AWARENESS
We have your back during winter weather! Our road crews monitor the forecast before the storm, plow to keep the road clear of snow and ice during the storm, and continue to treat the road after the storm to prevent  freeze-back. We have surveillance and roadside assistance all day, every day to monitor the road and help with any hazards or distressed vehicles.  Click here to learn about how we handle winter weather events and how you can stay safe on the road.
IN THE COMMUNITY
In October, the E-470 Good Guys held a Halloween candy drive to donate candy to children in need. Volunteers from our staff assembled 342 goody bags of candy that were distributed at the Ronald McDonald Houses of Aurora and Denver, and to the Denver Children's Home. Click here to learn about other Good Guys initiatives.
HOLIDAY REWARDS
We're excited to announce our new ExpressToll rewards partner, the Gaylord Rockies Resort! This winter, experience favorite scenes from Rudolph the Red-Nosed Reindeer carved out of colorful ice at the Resort. Families can enjoy ice slides and more while walking through the attraction kept at a wintry 9 degrees. Find out how to get 15% off with your 
ExpressToll Rewards.
MOBILITY
Stephen D. Hogan Pkwy, connecting E-470 and 6th Avenue, officially opened in September! The Parkway has already made an impact on the daily lives and commuting needs of people who live and work in the area. Visit the City of Aurora website to see full details. 
TOLL SAVINGS
Take the next exit for Colorado toll road savings! ExpressToll customers receive the lowest rates on all Colorado toll facilities and save more than 35% on  E-470. For a chance to win a $600 prize, sign up using promo code SAVE$ .
CONTACT US
Call Customer Service
303-537-3470
Free Roadside Assistance
303-537-3400
E-470 Public Highway Authority | 22470 E. Stephen D. Hogan Pkwy., Ste.100 | Aurora, CO 80018