The era of specialists was winding down even pre-pandemic. Now, specialists are borderline obsolete. Machines and AI can automate anything that’s easily documented or that follows a process.
Thus, Right Brain Skills are the future. Businesses are looking for people who can perform multiple tasks, not just one.
You as a leader can train great employees in other areas of your business. Yes, when some of them leave, it will have been a waste. But for those who stay…
A CFO once asked me: “So what happens if I spend all this money on training and they leave?”
I responded, “What happens if you don’t train them and they stay?”