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Navigating Tariffs: The Ripple Effect on Retail

As I began planning this month’s newsletter, one word kept flashing across headlines, economic reports, and retail roundtables: tariffs.


Whether looming at 145% or fluctuating and retracting, the mere possibility of increased tariffs is already impacting the way retail teams are planning, pivoting, and preparing. From sourcing to sales, tariffs are top of mind across the retail enterprise.


While some reports suggest that China may avoid the steepest increases, the industry remains caught in a state of “what if?” The uncertainty alone is causing ripples across our operations, supply chains, and customer behaviors. And, as we’ve seen time and again, retail doesn’t wait—it reacts.


From the “pink tax” to operational whiplash to leading our teams through the fog, this month I’m taking a look at some of the ways retailers and consumers are experiencing and responding to this rapidly evolving landscape.


There’s no question that the challenges are multi-faceted, interconnected, and far-reaching. Amid so much upheaval and uncertainty, though, there is one thing we can be sure of: Retail is an industry that will rise to the challenge.


After all, our industry is no stranger to disruption. We’ve endured recessions, terrorist attacks, racial reckonings, and a global pandemic. We’ve evolved with each milestone, and we will again. By proactively investing now—in your strategic shifts, in your thoughtful decision-making, and, importantly, in your people—you’ll not only be able meet today’s challenges but also put the organization and your teams in a strong position for the future.


And who knows? By the time this newsletter hits your inbox, tariffs may pivot again. Ultimately, this is just one more curve in the dynamic journey of retail. Let’s support one another, lead with clarity, and make the decisions today that will allow us to thrive tomorrow.

Mary Beth Garcia, CEO

P.S. Our next Store Support Leadership (SSL) public session begins June 4th. This is perfect timing for equipping your support center and DC leaders with the interpersonal skills they need to improve departmental productivity while collaborating more effectively with other departments in the supply chain. Register now to guarantee their seats!

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National Retail Research: Differences of Leading in a Store Support Center


In 2012, MOHR Retail surveyed VPs, directors, buyers, DC managers, AP supervisors, tax and audit managers, and many other retail support leaders in a variety of formats—from specialty and luxury to off-price, discount, and outlet—to find out what their management challenges are and how they handle the range of interpersonal situations they face on a daily basis.


Since that original study was conducted, hybrid, virtual, and other workplace changes have created new complexities for leaders in store support centers. We recently reexamined the research to validate our initial findings and bring into context any new factors affecting store support center leaders. What we discovered has clear implications for your support center leadership development strategies. 


Our updated report highlights six major themes that emerged from our data and includes new insights and trends that bring into context our research on the nuances of leading in a store support center.

Download the Report: Research on Store Support Leadership

2025 Public Sessions


Set your teams up for success!


Equip your leaders with consistent, proven skills and strategies to thrive amid today’s retail demands.

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Store Support Leadership (SSL) 

June 4 - July 23, 2025

8 virtual sessions held weekly

2:00-4:00 PM ET

📥 Download SSL details


Retail Multiunit Leadership (RML) 

Sept. 16 - Oct. 14, 2025

5 virtual sessions held weekly

1:00-4:30 PM ET

📥 Download RML details

View the Full Schedule

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