HR Contact Information Update

Please take note of ASD’s HR Department’s contact information. The department fax number has changed. 


Fax: 610-744-1147 

Email: [email protected]

Phone: 888-939-8700 Ext 4 

HR SM Acct: 0121

EMPLOYMENT RESOURCES

Planning a Move?

An address change can impact your payroll taxes as well as our ability to mail out your W2s (this is especially important if your employment ends with ASD). Be sure to make ASD's HR department aware if you have recently moved or are planning to move to a new residence in the near future. Please contact HR to advise when your address will be changing via email at [email protected]


IMPORTANT: If you are planning on moving to another state, you will need to contact ASD Management and receive written permission prior to using ASD Equipment outside of your current/hired state of residence. Once you have notified HR of your new address, and/or after receiving approval from ASD Management to move out of state, please update your address in Premier. 

Explore ASD's Virtual Bulletin Board 
Did you know ASD employees have access to a virtual bulletin board containing important HR notices, job postings, company announcements and other important information? You can access this information by logging into your ASD account on our website via the Client Login button and clicking on the ‘HR Notices’ link (see screenshot above). You can also explore the ASD Handbook which contains important information on ASD company policies.
ASD's Anonymous Virtual Suggestion Box

ASD is pleased to now offer all of our staff a completely anonymous way to share feedback and quality improvement ideas on working at ASD. To submit a suggestion, click on the button below or type bit.ly/asdsuggestions into your browser bar. We look forward to reading your suggestions.

SUBMIT A SUGGESTION

Leave of Absence Requests

Please contact HR as soon as possible if you or a family member are experiencing a serious health condition or you are expanding your family and will need to take time off from work. Your eligibility will be determined based on years of service and hours worked for the previous 12-month period. You can find more information in ASD's online employee handbook.

PAYROLL RESOURCES

Payroll Account Access

Reminder: Please remember to always use the URL premier.myisolved.com when accessing your ASD payroll account. Click here for step-by-step instructions on how to make changes to direct deposit and W4 in your Premier Payroll account.
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The Employee Self-Service link is located at the bottom of the navigation bar that you will see on the left side of your account after you log in. This is the area of the website that allows you to not only access your paystub and pay history, but also where you can make important changes or updates. Click on the screenshot below if you need assistance locating this important area of your account.

Direct Deposit Reminder

Any changes to direct deposit must be made and approved by HR no later than the Monday before the payday. In order to make additions/changes, you must visit premier.myisolved.com, make the necessary additions or changes and upload account documentation. 

If you have deleted your prior direct deposit account and the new one has not been approved before payroll processing, you will receive a paper check. If your account has been compromised beyond the Monday deadline, please notify HR immediately! If your deposit is sent to a closed account, it will cause a delay in you receiving your paycheck.

Updating your W-4 Information

Did you know that you can update your W-4 information anytime via the Employee Self-Service area of your Premier account? Many people believe this can only be updated once a year, however, your financial situation may change after your initial W-4 is submitted for Federal tax withholding. In addition, the IRS designed a W-4 that doesn’t have as much federal taxes withheld during the year which impacts employees' personal tax filings.
For these reasons, it is very important for employees to reevaluate their federal withholdings periodically to avoid owing taxes at the end of the year. A new W-4 can be filed at any time in premier.myisolved.com via the Tax Wizard area of your Premier account. The form W4 has general instructions to help you fill it out correctly. If you don’t understand what the best filing strategy for you is, it is best to consult with a financial advisor.

Making Sure Your Personal Information is Up To Date

Changes affect every aspect of your employment with ASD--including your pay, company benefits and employee notifications. In response to ASD's shift to a work-from-home office model, HR now utilizes both the Premier website and email to communicate with staff about updates to their personal information. Be sure to always keep HR updated to avoid unnecessary issues or delays.

Please use the Employee Self-Service area of your Premier account to report any of the changes below to your personal information. Premier will send notification to HR and if needed, HR will email you if they have any questions. 


  • Physical address
  • Email address
  • Phone number
  • Emergency contact number
  • Direct deposit information


Please email HR directly at [email protected] if you have a name change or if there are permanent changes to your scheduled hours that will impact your ASD insurance benefits.


Documents containing sensitive information should be uploaded directly to your premier.myisolved.com rather than being emailed or faxed. This includes any documents that may contain your personal information (DOB,SSN, address, etc). Example of documents to upload: doctors' notes, medical certification paperwork for FMLA, jury duty, court summons, I-9 documentations, funeral excuses etc. Once you have uploaded a document on premier, please send an email to [email protected] to notify the HR team you have submitted it.


If you need to make a change to your emergency contacts, please send a message to your Team Lead Supervisor.

VIDEO: How to Upload Documents On Premier

Click on the video image above or visit bit.ly/premierasdupload to watch a video tutorial that will walk you through how to upload sensitive documents to the Premier website. Please note, the video mentions I-9 documents but this process can be used to securely upload any documents to your Premier account.

MEMBERSHIP RESOURCES

Start your Free Headspace Membership!
ASD is proud to partner with Headspace to provide valuable mental health resources to our employees. Joining is easy! Just follow these steps to sign up and start your journey.

  1. Visit ASD’s Headspace Landing Page: https://work.headspace.com/asdinc/member-enroll
  2. Create a Headspace account, or log into an existing account and verify your email address used to login to Premier Payroll (premier.myisolved.com).
  3. Confirm your Headspace account via the verification email.
  4. Download the Headspace app on your smartphone and get started!

Please note: if you are a new ASD employee, Headspace will be made available to you the first of the month after your graduation. For instance, if you graduated from ASD's training program on November 3rd or November 16th, you will have access to Headspace after December 1st.

Claim Your Planet Fitness Black Card Membership

Any ASD employee who has reached 90 days of employment can now log on to myASD.com and print out the Planet Fitness Membership Flyer (located under 'HR Notices'). Follow the instructions on the flyer to claim your Black Card membership. Black Card members have unlimited access to any Planet Fitness club in the world, can bring one (1) guest for free each visit, and have access to the exclusive Black Card Spa area where you'll find massage chairs, hydromassage beds, tanning beds and relaxation rooms. Any employee who previously enrolled in ASD's Planet Fitness Membership will be upgraded to the Black Card.

Using HealthJoy to Understand Your Healthcare Benefits

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The HealthJoy app is available for free to those enrolled in ASD's health insurance plans. (Please note, as of 12/1/2022, HealthJoy will no longer be offered to employees who only have dental and/or vision plans.) HealthJoy allows those enrolled free access to telemedicine appointments or mental health therapy sessions with a licensed therapist via phone or video. Additionally, the app can assist with finding in-network doctors, facilities, and pharmacies and reviewing prescriptions or medical bills for cost savings.


HealthJoy helps you centralize all your benefits and save on healthcare in one easy-to-use app. As soon as you download & create your profile, you will see all your benefits displayed in HealthJoys benefits wallet. To get started, just look for the activation email in your email inbox or call 877-500-3212. If you have questions, you can email HealthJoy a[email protected]. You can also visit bit.ly/asdhealthjoy to learn more.  

401k RESOURCES

401k Open Enrollment

The next enrollment date for 401k will be January 1st, 2024. Employees can enroll if they are 21 years of age and have met the 90-day eligibility date. Once enrolled, employees can make changes to their 401K contributions anytime during the year! Please contact HR to request an enrollment packet or change form at [email protected]. Forms will be sent to you via Docusign.

Alerus Retirement Planning Resources

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ASD's retirement provider, Alerus, can help you achieve your financial wellness goals. Anticipating the challenges we face at various life stages can help us plan for a more comfortable retirement. Click on the button below for a helpful guide on retirement goals you set for every stage of your life.

RETIREMENT PLANNING BY AGE

You can email ASD's Alerus Rep, John Cionci at [email protected] to learn about the benefits of a 401k savings plan and how it works. Participants of ASD's 401k can also access the MY ALERUS portal. This digital tool is designed to give you a more complete picture of your financial health. Click below or log in to your retirement account to get started.

ALERUS PORTAL
Alerus 401k Resources
ASD's retirement provider, Alerus, can help you achieve your financial wellness goals. You can email ASD's Alerus Rep, John Cionci at [email protected] to learn about the benefits of a 401k savings plan and how it works.
Participants of ASD's 401k can also access the MY ALERUS portal. This digital tool is designed to give you a more complete picture of your financial health. Click below or log in to your retirement account to get started.
LEARN MORE

Your ASD HR Team

Renee Mancer

Human Resources Administrator

Since 1994

Contact: [email protected]

TJ Hopson

Human Resources Administrative Asst.

Since 2015

Contact: [email protected]

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