May | 2020 news & updates
Overnight, the way we now think of teams has pivoted. Even if you have always managed remote teams, that process has changed with schools being closed and parents homeschooling, travel restrictions and virtual communication becoming our most common method of meeting.

We hope the contributions and insights from our team here at TLG will be useful to you. As we move forward with our teams, this is a time to remember principles that still apply and to embrace new ideas for this truly unique time for our families, our community, and our organizations. We truly are in this together.
Leading and Managing

Silo-Busting with Cross Functional Teams
by Marty Gupta
TLG VP Strategic Services

One of the challenges executives face is how to overcome the problems associated with functional and organizational silos that impede collaboration and business agility.

Silos form when employees are more loyal to their departments or groups than to the company as a whole. They become less likely to share information, work practices and resources. As a result, incentives and priorities become misaligned, and decision-making across the company becomes uncoordinated.
Tino's Corner

George Washington Halts a Mutiny

by Tino Mantella
President & CEO TLG

I have been listening to Washington by Ron Chernow. The book is the longest (48 hours on Audible) and the most detailed I have ever read (well…. listened to). I love to learn about leaders who have risen and/or fallen in the areas of politics, military, and business. Washington had his share of defeats and triumphs over the course of his lifetime. I must admit that I like to see defeats mixed with victories because it makes me feel better about the times that I have tripped and fell along the way.    READ MORE
An Experiential Case for doing Individual Development with Executive Teams

by Bob Turknett
TLG Co-founder & Co-chair

My wife and business partner, Lyn, often quotes Frances Hesselbein, whose guiding philosophy is: “leadership as not a matter of how to do, but rather a matter of how to be.” Hesselbein transformed the Girl Scouts and later ran the Peter F. Drucker Leadership Institute. 

Drucker, often viewed as the founding father of management, proclaimed Frances Hesselbein “the best CEO in America,” and that she could manage any company in America. Drucker said that when Frances Hesselbein talks about “how to be,” she is talking about Character, “which is something all of us have to work on every day of our life!”

All teams usually experience Bruce Tuckman’s classic stages of forming, norming, storming, and performing. However, executive teams that become exceptionally high-performing have something very special. According to Harvard researcher Robert Kegan’s 5 stages of growth, a leader needs to get close to stage 5 growth for maximum effectiveness. And, that means then, for a team to achieve maximum effectiveness, each member must be working on individual development. READ MORE
Three Big Things I’ve Learned about Teams - from Research, from Experience, and from Fran 

by Lyn Turknett
Co-founder & Co-chair TLG

I love thinking about teams. Indeed thinking about teams has been my life’s work - how leadership teams function best, why teams fail, and, more recently, what agile teams tell us about the future of enterprise. But as I try to finish this short piece I have one thing on my mind - and that is the remarkable individual that the world lost on Sunday, May 10th, 2020 - Dr. Frances Bartlett Kinne. Fran would have been 103 on May 23rd.
5 Ideas to Love On & Engage Your Remote Team During This Time

by Hope Sonam
VP Talent Solutions TLG

Looking for ways to keep your teams engaged, inspired and cohesive during this time?

Try out one of the following ideas and let us know how it works!

  1. FOR APPRECIATION: Send everyone on your team an Uber Eats / PostMates / GrubHub / DoorDash gift card for $10-$15. Schedule lunch together on zoom where everyone can break bread and be appreciated together for adapting so well to all the recent changes.
  2. FOR BONDING: Pick a virtual workout or meditation class (they’re being offered via live stream for free on Zoom, IGTV, etc.) and put it on everyone’s calendars to do together.
  3. FOR ONGOING LEARNING: Encourage each teammate to pick a webinar they wish to attend and create a forum for them to report back to the group on biggest takeaways, learnings and implementations.
  4. FOR INNOVATION: Hold an Experiment Session. This is a session where you put aside current projects and innovate better ways of doing things. What experiments can we run and who is on point for each? 
  5. FOR HUMANIZING: Show and Tell. Let’s face it, we are all getting to know each other on a whole new level these days being virtually inside each other’s homes. Go back to your grade school days and have each person bring a “show and tell” item to share with the group.  

March 18, 2020
Harvard Business Review
In response to the uncertainties presented by Covid-19, many companies and universities have asked their employees to work remotely. While  close to a quarter of the U.S. workforce already works from home  at least part of the time, the new policies leave many employees — and their managers — working out of the office and separated from each other for the first time.
Psychological Safety and Stability Program
Silhouette of the man intends to make a leap down_ people vnitsu help him safely land. The concept of mutual assistance of people
Our next webinar is addressing Psychological Safety and Stability.

Frequently our teams can be too silent. There can be a hesitation or fear in simply speaking up, sharing a new idea, or appropriately challenging a decision or direction. In fact, in a recent Gallup poll “only 3 in 10 employees strongly agree that their opinions count at work”. This affects culture in a critical way.
Special Offer
F ollowing our webinar, we will be offering a 10% discount on our Psychological Safety and Stability half-day and full day virtual programs for teams of up to 25 for the first three companies that reach out to us. As a newsletter subscriber, you can move to the front of the line by expressing interest HERE:
Empathy: In Leadership & in Crisis Program
Over 200 leaders participated in TLG’s webinar on Empathy. Due to popular demand, we now are offering a segmented four and eight-hour virtual classroom program for teams and companies (no session longer than 90 minutes). Now, in these uncertain times, being empathetic toward feelings and needs, from an employee’s viewpoint, is more important than ever. Contact Hope Sonam at  
Special Offer
First three companies to register receive a 10% discount. We are offering the first three companies to register for this program a 10% discount. Express your interest by reaching out to Hope Sonam.
TLG Value Tales Podcast
TLG is excited to present the 4th episode of the Value Tales Podcast Series, featuring Arnie Silverman, TLG is known for the Leadership Character Awards and for their proprietary Leadership Character Model which is the basis for the awards and TLG's leadership coaching programs.

Th e TLG Value Tales Podcast Series is hosted by Dr. Josh Turknett, a neurologist, author and Principal Consult for TLG. This podcast series features leaders of character speaking in their own words and sharing their experience and wisdom. Our hope is that you will see the Leadership Character Model living in these leaders and in the lives they touch.

Episode #4

Arnie Silverman, 2018 Leadership Character Awards Recipient, talks with Dr. Josh Turknett in this Value Tales Podcast, about how he developed his leadership style, how it changed over time, the influences that led to his success, and his belief in the power of collaboration.
Join us virtually on Friday, May 29, 2020

Friday May 29, 2020
8am - 10am
“An Innovative Approach to Bringing People Together and Changing the World – Civic Dinners” 

featuring Jenn Graham, Founder & CEO of Civic Dinners.   

An activist, designer and civic tech entrepreneur, Jenn started a social experiment and turned it into a global engagement and digital platform. She’s enabled 1,300+ dinners and conversations around the world. Her goal: a million people conversing at the table by 2021.

Honored by the ABC in 2019 with the Small Business Person of the Year Rising Star Award, Jenn’s also received national recognition and has engaged with organizations like Facebook, The King Center, Sierra Club, & Teach for America. She’s a 2019 Center for Civic Innovation Fellow and Women’s Entrepreneurship Initiative Entrepreneur. In addition to helping make the world a better place, Jenn’s also a wife and new mom. 
If you missed April WIL- here's a summary
too good to miss!
Turknett Buzz
New TLG Webinar Series
Silhouette of the man intends to make a leap down_ people vnitsu help him safely land. The concept of mutual assistance of people
Thursday, May 20th
3pm - 4pm
Psychological Safety: Stability & Dependability within Teams
Bill Dickinson, from our team, will enhance your appreciation for leading your team or colleagues just that much more effectively---and safely. The learning opportunities are the following:
  • The Role of the Leader
  •  Benchmarking Team Experience
  •  Defining Psychological Safety
  • Appreciating Research, Data, and Best-Practices
  •  Embracing Opportunities for New Possibilities

In addition, we will provide several resources that you can use with your team to “assess” your team’s safety and level of trust; and continue your own reading and research. The premises, overall, support leadership and culture; and, even, if you don’t have a team.  We hope you can join us.
Dr. Frances Barlett Kinne
May 23, 1917 - May 10, 2020

Thoughts from Bob Turknett

Sometimes we meet people who see the God in us. For me, that was Frances Bartlett Kinne, my humanities teacher when I was a sophomore in college. Even as a young professor, Dr. Kinne was one of the most effective and inspiring leaders I have ever encountered, and she remains the most profound example of leadership character I have ever met. Her integrity was unquestioned and her work ethic prodigious.

I have never seen anyone who better balanced respect for others with unwavering responsibility. Her enthusiasm was contagious.
Her empathy and respect for her students, and her love of her subject, were complete; as a result, I never worked harder for any teacher.

Though Dr. Kinne is no longer with us, she will always, always be with me in thought and in spirit!

Bob Turknett

Additional Thoughts & Resources about Dr. Frances Kinne