September 2013
In this issue:

Advance Preparation for Disaster is a Must

Microsoft Lync

Skills for a Successful Life

Get More Hours in Your Day

Services/Quick Links

Monthly Trivia

Quote and Cartoon

How to Get More Hours in Your Day: A Managed IT Service
used with permission from the Cisco Small Business Resource Center

How many staff hours would your business reclaim by outsourcing network maintenance and support?

A managed service provider (MSP) can handle it for you around the clock--remotely monitoring your network, proactively averting problems, updating and patching systems, and responding to tech support calls. And it would probably save you money too.

Re-Allocating Management Time

Have you calculated how much management time (and salary) is being eaten up by IT problems?

"The IT management at one of our client companies had been assigned to the director of finance, because he was the best qualified employee to do it," says Austen Clark, sales director at Clark Integrated Technologies (CIT). "But he realized that he was spending 70 percent of his time--over US$55,000 of his salary--dealing with IT issues rather than managing the company's financials. So he outsourced the IT responsibilities to us".

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Advance Preparation for Disaster is a Must for Every Small Business
used with permission from Norton by Symantec
by Marian Merritt

Small businesses are the economic backbone of this country. Yet, in the aftermath of manmade or natural disasters, an astounding 40% of small businesses never reopen. It doesn’t have to be this way; with preparation, organization and practice, owners and employees of small businesses can secure their future, despite what may come their way. In this 50th year of National Small Business Week, it’s the right time to put your plan together and into practice. The tips and advice here and at the websites I link to are also terrific resources and ideas for your home life, to make sure your family is safe and your important personal information secured.

56% of small businesses lack an emergency plan (source 2012 Ad Council survey)

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Microsoft Lync: How we use Microsoft's unified communications platform
by Rachel Stancliff, HTS

At HTS, we've been using Microsoft Lync for internal communication since 2007 – and we love it! In a single platform, we can instant message, video conference, share screens and presentations, arrange conference calls, transfer files, and track each other's availability.

So how do we use Lync on a daily basis?

Instant messaging

We have staff in seven locations in five states – so as you can imagine, email and instant message are vital to our internal communication. For short conversations and quick questions, Lync's instant messaging is perfect.

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5 Skills for a Successful Life
by Marlene Chism

From my experience as a speaker and consultant, it seems that striving for success creates much unnecessary drama. The image that comes to mind for me is rowing with all of your might to get to an island that never appears. When do I get there? How do I get there faster? What if someone else gets there first? If there is drama in the boat, getting to the island isn’t going to be much better.

With that in mind, here are five skills that will make your success journey one worth savoring.

1. Define success
2. Seek and experience joy
3. Take care of yourself
4. Master your beliefs
5. Own your choices

Define success
One of my favorite authors, Eckhart Tolle has some great insights about success. He says, “Don’t let a mad world tell you success is anything other than a successful present moment.” One of his most profound teachings is the concept that you cannot become successful, you can only “be” successful. What if you take the success question off the table and you declare that you are already successful? When you are free to “be” you start living in the flow and you can really experience success versus strive for it.

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Services/Quick Links

� Managed IT Services
� Network Design
� On-Site Support
� Remote Connectivity
� Microsoft Exchange Email
� Server Virtualization
� Hardware & Software Sales
� Internet Bandwidth Security
� Cloud Computing
� Virus Detection & Removal

For a complete list of services please click HERE

Monthly Trivia

First person to submit the correct answers by email to will receive a $25 Starbucks gift card!

Entries are judged by date/time received and correctness. Include your name and phone number, the question number and the answer.

1) How many windows are there on the 102-story Empire State Building?

2) On the reverse side of the $100 bill, what time is shown on the Independence Hall clock?

3) What was Walt Disney's original title for his dream world, Disneyland?

4) What's a polygon with four unequal sides called?

Cartoon of the Month


Quote of the Month

How many people here have telekenetic powers?
Raise my hand.

 - Emo Philips


Outsource IT Solutions Group