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Tech Talk News

From Your IT Professionals


January 2, 2025 - Volume 13, Issue 1

Software as a Service: How MSP Partners Can Help


In the realm of modern software sales, the concept of ownership has shifted dramatically. It’s something we’ve covered in previous editions of Tech Talk News with respect to programs like QuickBooks making changes. With Software as a Service (SaaS), users subscribe to use a program rather than own it themselves.


One major challenge of this will affect many, especially older organizations that were around prior to the SaaS movement: fixed asset management. In traditional models, software ownership allowed for asset depreciation. This meant a tangible value against other costs. However, in SaaS models, lacking ownership means no asset, no depreciation, and no straightforward value assessment.


This dilemma underscores the importance of partnering with Managed Service Providers (MSPs) adept in navigating the nuances of SaaS. MSPs like Ridge Support can become invaluable partners who provide invaluable insights into cost optimization, available options, and overall decision making when it comes to potential hidden costs.


We already offer services like IT budgetary planning and things to look at as upgrades down the line as a virtual CTO for those organizations that have a need, but the need for that may expand with continued changes in the IT landscape making it more difficult for those who don’t spend most of their time there.


If you’re organization could use assistance from a partner that operates as your CTO for you, please feel free to reach out to our offices to let us know how we could assist. From creating IT budgets and options, planning potential future needs of cyber insurance, and tracking ages of computers to ensure they are replaced before issues, our office can help you out with many “administrative” tasks regarding your organization’s IT.

We strive to look out for the best interest of our customers and their procurement in the IT venue. Be it hardware, software or service related, we want to guide you in the most effective manner possible.  
Don't Forget
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___If you are engaging service or support with a software or third party vendor in which our services may be required, always make sure to give Ridge Support as much advanced notice as possible. These situations include but are not limited to:
  • Changing of an internet service provider
  • Changing phone service providers
  • Updating of websites
  • Software and hardware migrations, upgrades, and installations
  • Addition or deletion of user accounts
We ask this in an effort to be able to provide you with the steadfast and professional service that you have come to expect of us.

Ridge Support Technologies

610-323-3351 | service@ridgesupport.com | https://www.ridgesupport.com