As a result, we will be temporarily limiting access to the lobbies of all GenoaBank Branch locations.
Effective
today, March 19
th
at 4:00 PM
all transactions will be conducted through the drive-up and appointment only for our branch locations:
Monday
–
Thursday |
8:00 AM to 5:00 PM
Friday |
8:00 AM to 6:00 PM
Saturday |
8:00 AM to Noon
Please note, we remain committed to taking our customers banking needs personally. We will have appointments available for:
Mortgage/Consumer/Commercial Lending Needs | Wire Transfers | Fraud/Sensitive Account Issues | Safety Deposit Box Access
To schedule an appointment, please contact us at 800-592-2828 or click
here
to see a list of our local branches.
This lobby restriction will be effective until further recommendations as directed by our national, state and local health authorities. Please continue to visit genoabank.com for updates.
As a friendly reminder, we have the following services available:
Online/Mobile Banking
: Online banking through your desktop or our mobile app can accommodate all of your banking needs 24 hours a day/7 days a week. With these free options, you can review account transactions, statements, transfer funds, make bill payments, and more.
For
Online Banking:
Enrollment instructions, please click
here
For
Mobile Banking:
Enrollment instructions, please click
here
For
Mobile Deposit
: Login to your Online Banking and send us a secure mail. In your message, be sure to request Mobile Deposit. Once processed you will receive a welcome message back via your secure mail.
ATM Services
: If you need cash any time day or night, please visit one of our branch ATMs or an ATM within the MoneyPass network. A MoneyPass ATM is easy to find with our ATM locator at
www.moneypass.com
. All MoneyPass ATM withdrawals are surcharge-free!
We encourage any customer who has been impacted financially during this unprecedented time to call us as listed above to discuss how we may be of assistance.
Thank you for being our valued customer.
Sincerely,
Martin P. Sutter
Chairman, President/CEO
*Message and Data Rates May Apply.
