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nhsManagers.net

16th December 2025


News and comment from

Roy Lilley



Ten...

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Short on time? Get yer ears-on and listen to Roy Lilley read this morning's eLetter... free!

I’m not surprised…


… I really am not surprised. Doctor Findlay is dead. There’s a new Doc' in town.


Resident doctors’ Christmas strikes will go-ahead. That much is clear. 


What else is clear…


… 83.2 % voted in the weekend survey to continue the December strike, on a 65.34 % turnout… giving the doctors confidence to hold firm.


… while the government is left trying to manage optics and pressure, unable to shift the outcome.


A closer look at the BMA press release tells us only 29,215 doctors, out of a total of ~77k total resident doctors, are running Streeting's NHS.


Either these numbers add nothing to the story, or they are the story. 


For Wes Streeting, it’s a disaster-story. 


Every time Streeting says 'that's all,' the settlement quietly grows… 


… no money for a headline pay-rise and suddenly money for exam fees appears…


… a strike extension offered with a deadline. Today, offered again… 


… the doctors know they have him on the run.


Throughout the dispute Streeting has chosen a belligerent stance; escalating the language around flu, winter pressure and patient safety in the hope that Christmas would concentrate minds…


…it hasn’t. The strike exposes the limits of his leverage. 


  • Streeting claims strikes disrupt the NHS. 
  • NHSE claims they are cracking on with 95% of work without disruption.  


Who’s right?


Flu has arrived early with a nasty variant but if his Jenga theory of an NHS collapse doesn’t materialise, Streeting loses credibility when the system somehow, muddles through.


Streeting is a crisis entrepreneur…


manufacturing crises… the NHS is ‘broken’, ‘suffocating duplication at the centre’, strikes will ‘collapse the NHS’… he generates failure to prove he was right and only he can fix it…


… he can’t soften his tone, without appearing wrong, or to blink. 


He’s framed the dispute as a test of authority, not what it really is…


... simply a negotiation. 


Now, he's in a no-man’s land where the other side appears prepared to absorb reputational damage in pursuit of a longer-term goal.


He’s been outmanoeuvred by the BMA.


He has to learn; how you negotiate matters more than what you negotiate. Positions can be reversed later… tone cannot.


Public belligerence, negative briefings, questioning motives may win a headline but it corrodes trust. 


Once the other party believes you are trying to humiliate, corner, or outlast them, they stop problem-solving and start endurance-testing. 


  • Negotiations become about not losing, rather than finding a deal.
  • Relationships are damaged less by disagreement, than by disrespect.
  • Credibility is a currency you can only spend once. 


Exaggeration, inflated threats, or selective use of evidence may feel useful in the moment, but …


credibility is non-renewable.


If warnings don’t materialise, if red lines move or if arguments change to suit the day’s front pages, the other side discounts everything you say thereafter. 


Critical issues like this can only be solved by collaboration. Understanding both sides have a problem and a search for the middle ground is a mutual responsibility.


  • Respect preserves relationships
  • Credibility enables compromise


Christmas strikes in the beginning of an unusually early flu season worry the public, whatever the arguments. Doctors seem to have accepted that as a cost, making Streeting powerless.


Many doctors no longer see public goodwill as their primary asset. Some are transient, disillusioned, some simply calculating that pay erosion is more immediate than reputational harm. 


The doctors are consciously trading moral authority for bargaining power.


Is that wise in the long run? Dunno. 


If you need a doctor you're not going to turn one away because they once went on strike.


As for the NHS… I suspect the impact will likely be less dramatic than Streeting's headlines suggest. Trusts are well rehearsed. 


Elective work will be cancelled, clinics stood-down, rotas simplified. Christmas already runs at reduced capacity and strike ‘headroom’ has been created for weeks. 


The system is prepared.


Every strike normalises cancellations as a management strategy. Waiting lists lengthen by attrition rather than crisis. Non-striking staff absorb yet another disruption. 


What'll it do to post-strike workplace relationships… dunno.


Patients already know the NHS can be unreliable and fragile. None of us have the peace of mind we once had about the NHS. That’s eroded over years of political neglect. Strikes add to the anxiety and risk.


This dispute is no longer really about Christmas, or even pay. 


It’s about how fast Charmer wakes up to who is running the NHS and the fact Streeting has made a Horlicks of this...


...and how fast he can get everyone around the table at Number Ten.

______________


PS: Anyone want to give odds on the likelihood of some Labour industrial relations legislation in the new year?

NEW-NEW-NEW-NEW-NEW

Dr Charlotte Refsum 


In their latest In The Loop podcast

Niall and Roy debate with

Dr Charlotte Refsum

Director of Health Policy at the

Tony Blair Institute.


In a frank discussion Charlotte a former GP reveals how the former Prime Minister is still closely involved in policy development and she lays out the stark choices facing the NHS if it is to survive in the face of the enormous challenges it currently faces. 


Charlotte is a former GP, has been involved in supporting change in 25 countries, contributed to the government’s NHS plan and has worked with Sir Patrick Vallance and Sir John Bell on technology and how the arrival of the AI era will transform health and care.


This podcast is her frank assessment of HMG's strategy. Hard questions about what will be needed to implement the changes needed and whether the absolute priority, which concentrates so much of its resources on older people with long term conditions, is justified. 


Charlotte suggests the current budget may be all we can afford, and in her view the NHS needs to find ways of living within its means...


... that will involve thinking like an insurer, assessing future risks and taking prevention much more seriously.



Download the podcast here...


... and to listen again and access the whole series follow the link below. 

For all the previous

In the Loop

podcasts with

Rob Webster

ICB CHEx

Sarah Woolnough

CEO of the King's Fund

Sir Jim Mackey

Dame Jennifer Dixon

Lord Darzi

Professor Tas Qureshi

Dr Penny Dash, chair NHSE

Richard Meddings,

former chair NHSE,

Sir Jeremy Hunt,

Sir Andrew Dilnot,

Paul Johnson IFS

CLICK HERE


-oOo-


Probably, the most listened to

Podcast in the NHS!

FREE!

Want to contact Roy Lilley?

Please use this e-address

roy.lilley@nhsmanagers.net 

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Dr Paul Lambden


Reindeer Aren’t Just For Christmas


'... we need to turn to what is probably the best known verse of an American, “A visit from St Nicholas”, written by Clement Clarke Moore in 1822 for his children, and first published anonymously in the Troy New York Sentinel the following year.'


News and Other Stuff

---

>> NHSE orders daily reporting - on maternity pressures.

>> Details lacking about how IHO would bring more benefit - than current ICB commissioning function.

>> Resident doctors vote 83% - to go ahead with strikes.

>> A federated data platform AI discharge tool hailed as “potentially transformational” by Wes Streeting - at the centre of a spiralling regulatory row.

FREE BOOK - CLICK TO DOWNLOAD


... from Ed Smith, former chair of NHSImprovement and Roy Lilley.


If you work in the NHS you may not have a stethoscope and you may not stand at the bedside but you are part of the invisible army of people who keep the lights on, makes sure the place is clean and properly maintained, and all the other things...


If you are the one... it's OK to be proud of what you do and...


... this book is for you."


Click here for a free download.

The ME Association to fund Imperial College London scientists in £1.1m ground-breaking research study









This is what I'm hearing, unless you know different. In which case, tell me, in confidence

__________


>> I'm hearing - A patient survey on NHS maternity services has found that mothers from ‘deprived’ neighbourhoods and with long-term mental health conditions were more likely to feel dissatisfied with treatment.

More News

----

>> IFS - Cuts to non-health-related benefits - shift claimants onto disability benefits.

>> The Department for Environment, Food and Rural Affairs (Defra) is looking for caterers to take part in research into public sector food - how it is produced, where it comes from, and how much is sourced from small and medium enterprises.

EU flag

Alternative European Healthcare Perspectives December 2025


Roger Steer


'Surveys of public opinion in the UK show that the population want better public services and higher taxes on the wealthy, and to rejoin the EU. That it is proving difficult to convert public opinion into policies and action is the fault of the democratic system.'

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