TenPoint Complete | Driven to Repair

Welcome to the Augustt2026 issue of Driven to Repair, the official newsletter from TenPoint Complete. Where automotive industry insight meets real world solutions designed to accelerate business performance and elevate the customer experience.

Whether you are a shop owner, director, investor, or industry leader, this newsletter is built for you. Each issue delivers the trends, strategies, tools, and stories that matter most in today’s rapidly evolving automotive landscape.

Collision Industry Foundation

25 Year Anniversary Fundraiser

The Collision Industry Foundation (CIF) announced a major fundraising effort to support its’ silver anniversary at the recent CIC meeting in Chicago. The Foundation is the charitable arm of the collision repair industry, providing emergency relief to collision repair professionals who have experienced significant losses due to natural disasters or other catastrophic events.

John Webb, Managing Partner at TenPoint Complete, is on the CIF Board of Trustees. “It’s about helping people through events like hurricanes, tornados, wildfires, floods and medical emergencies,” he said. “It’s about giving back to the industry we’re all a part of,” he added.

CIF’s quarter century effort is aptly named $25 for 25, and is designed to individuals throughout the industry, in addition to our Annual (corporate) Donors. The goal is to harvest 1000 donations of $25.00.

The campaign reflects CIF’s belief that meaningful impact doesn’t require a large gift. A $25 donation multiplied many times over by caring individuals strengthens the Foundation’s ability to respond quickly when disaster strikes.

Make it a point to make a difference today!

To learn more about CIF, go to www.collisionindustryfoundation.org 👈

CIF Calls for Board Candidates

Mechanicsville, VA July 31, 2026 — The Collision Industry Foundation (CIF) is excited to invite individuals from the Collision Repair Industry to volunteer on the CIF Board of Trustees.

Volunteers dedicate their time and expertise to support CIF’s mission of providing emergency relief to collision repair professionals affected by natural disasters or other catastrophic events.

Key Details:

Term Length: Three years
Meetings: Seven annually (two in-person during January and July during industry week, and five virtual meetings lasting approximately 90 minutes)
Start Date: Newly elected trustees begin their term after the January 2027 board meeting
Applications will be accepted until September 30, 2026

To apply, please complete the form here: CIF Board Candidate Application 👈

For questions, contact the CIF Administrator at Petra@collisionindustryfoundation.org or CIF President at CIFpaulhill@gmail.com

We encourage you to join us in making a difference in the lives of those in need within our industry.

CIF Launches New Website

The Collision Industry Foundation is proud to announce the launch of its newly redesigned website! Among the many enhancements are:

· A clean, modern homepage that clearly explains CIF’s mission, vision and impact, along with expanded information about the Foundation.

· Simplified online giving options, making it easy to make one-time donations, become an Annual Donor or support special fundraising campaigns.

· An improved disaster assistance section that outlines the application process in four simple steps, provides expected response timing and allows individuals to complete and submit assistance or referral forms directly online.

· Powerful testimonials and personal stories from assistance recipients, Trustees and industry supporters that illustrate the life-changing impact of CIF’s work.

The launch also marks the debut of the Collision Industry Foundation’s official YouTube channel, where visitors can watch newly produced videos that explain the Foundation’s mission, share powerful stories of hope and resilience, and demonstrate how the collision repair community comes together to support its own during times of crisis.

“Stories have the power to inspire action in ways that facts and statistics alone cannot,” said John Webb, CIF Board Trustee. “These videos allow people throughout the collision repair industry to see the real impact their support has on individuals and families facing extraordinary circumstances. We hope they’ll encourage more people to learn about CIF, share our mission and become part of this incredible community of giving.”

Check out the new YouTube channel here:

Check out the new website here: www.collisionindustryfoundation.org 👈

Catch the Latest Episode of

Driven to Repair Podcast!

Play Video

In this episode of Driven to Repair, host John Webb of TenPoint Complete sits down with longtime sales coach Brent Long to discuss how businesses can build trust, serve customers more effectively, and create stronger sales relationships.

John and Brent also discuss building trust during both quick transactions and long term relationships, understanding different buyer personalities, learning through practice and failure, and making sure a company’s marketing message matches the behavior of its sales team.

The conversation offers practical lessons for collision repair businesses and anyone responsible for sales, customer service, or business development. Learn more about Brent Long, Salty Sales Training, and his book, The Greatest Sales Question Ever Asked, at https://www.longonlife.net 👈

Follow Brent Long on Linkedin 👈

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Youtube 👈

Get a copy of his book 👈

Follow Driven to Repair

on your favorite podcast app!

We're Here to Help!

For information about your account or general questions email Xanthe Bergey at:

xbergy@tenpointcomplete.com

or call 800.343.0641 x 138

Repairers- need more work? E-mail John Webb at jwebb@tenpointcomplete.com or schedule a meeting click here 👈 to learn about our Turbo Lead Conversion scheduling and lead generation options.

For Information about TenPoint Complete click here👈

Thank you for joining us on this journey. Here’s to driving

success together!

The TenPoint Complete Team

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