SLYC Tennis and Pickleball

Policies + Procedures

July 11, 2024

YOUR SLYC ALL-COURT GUIDE

Here's everything you need to know for a winning summer on the courts:

Free-Play Court & Private Lesson Booking Rules

• Courts/clinics/lessons may be booked up to 1 week in advance (bookings open at 8am, 7 days prior) by:
• CourtReserve (website or app)
• Phone (705-772-6716) or in person at the tennis hut between 9am-4pm on weekdays
• Every member is allowed three advance free-play bookings (both tennis and pickleball within the available-to-be-booked week).
• Every member is allowed one private lesson weekly on a weekday and another private lesson on weekends.
• If a lesson/court is available to be booked 24 hours in advance, it will not count towards your weekly allotment.

Accurate Booking & Guest Policy

• All members should confirm players are listed accurately in CourtReserve prior to stepping on the court.
• Guests must be booked into CourtReserve.
• Guest fees: $20 for a free play booking, and an additional $20 for a clinic
• Maximum 2 SLYC court visits per guest per season. 
• If guests wish to play more than twice, guests must become members.
• Membership pricing: $210 (30+ years); $32 (0-29 years)

Cancellations & Rainouts

• If only 1 or 2 people are registered for a clinic 24 hours prior, the registrants will be given the option (via email) to reply within 6 hours if they wish to turn the clinic into a semi-private or private lesson.
• If a clinic is not converted to a semi/private lesson, the court will be converted to free play.
• When a court or clinic is rained out on weekdays from 9am-4pm, operations will update the scheduler in CourtReserve.
• Clinics will be refunded if the clinic runs for less than half of the scheduled time.

No-shows

• Our tennis and pickleball free-play courts are in high demand and we've seen an increase in the number of "no-show" courts. Out of respect for your fellow members, we ask that you take care to cancel bookings if your plans change and you cannot use the court you've booked.
• You can cancel your free-play booking via CourtReserve or by visiting or phoning the tennis hut (705-772-6716) between 9am-4pm, Monday to Friday.
• If we continue to see high levels of no-shows, we will be forced to consider no-show penalties (fees and/or court booking restrictions).

Thank you for adhering to these guidelines and for your enthusiastic support of our Racquets programming.

If you have any questions/comments, we'd love to hear from you at slycinfo@gmail.com