A Request to Excavators from Texas811 Members
Keeping up with locates on a miles-long, multi-month project can stretch the resources of utility companies and their locators. They request that you break large projects into smaller pieces, for instance the distance or area that you'll be working on for several weeks to a month. Create a new ticket, rather than Updating the original ticket, when you move on to a new section of your project. And once a section of your project is complete, stop requesting Updates for that piece of the work.
You may have to keep up with a few more ticket numbers, but it will help ensure you continue to receive accurate and on-time locates for your work.