If you missed the 2017 Texas811 Damage Prevention Summit, here's a recap for you!
In 2016, Texas811 processed nearly three million inbound tickets and sent more than 16 million outbound tickets. We began production volume on Customized Solutions, our technologically enhanced applications that allow us to provide each utility member specialized services to fit their specific needs. Texas811 also hosted the International Locate Rodeo for the first time, which was a huge success.
Strategic planning is in full force. We have been taking a hard look at our mission statement, our goals, where we think the industry will be in five years and who/what we want to be in five years. After giving it much thought, and with the help of our board, we are working to refine our basic mission into two words: WE CARE.
We care about damage prevention and safe digging for all stakeholders. We care about providing excavators with speedy and accurate service. We care about providing our utility members with all of the services they need to meet their goals, and allowing them to customize which services they receive.
We care about our members, all 1656 of you! We know that each of you is unique, with different priorities and different needs from other utilities. It is our pledge for 2017 and beyond, to provide the one-call and damage prevention services that are most important to you.
We care about reducing your damages by expanding the universe of 811 users.
We're listening to you, our members, and responding.
With Texas811 your damage prevention experience is being and will continue to be customized to fit your specific needs. That is our goal for 2017 and beyond! We invite all of you to join us on this journey.