August 21, 2020
County 9-1-1 centers this week rolled out a statewide text-to-911 service, a significant step toward a faster, more resilient emergency communications network.
While a phone call is still the preferred way to contact 9-1-1, the ability to send a text message to 9-1-1 gives residents and visitors — particularly those who may have difficulty placing a voice call — better access to emergency services.

Conduit Street Podcast Corner:
On the latest episode of the Conduit Street Podcast, California State Association of Counties (CSAC) Executive Director Graham Knaus joins Kevin Kinnally and Michael Sanderson to for a look at how the Golden State is responding to the COVID-19 pandemic, school reopenings, elections, budget crises, and a number of other pressing issues in our respective states.
Also this week, California's relationship with the gig economy; intriguing state ballot initiatives; intergovernmental relations; and battling wildfires, record heatwaves, and rolling blackouts amidst a public health crisis.
Listen to any Conduit Street Podcast Episode:
Counties In Action
Kent County Community Food Pantry Will Continue Preparing Weekend Food Packs for Students During Virtual Semester
Fire Dept. Command Staff Donates Backpacks Filled with Supplies to @PGCountyDPWT Stuff-The-Bus Event
Washington County Mobilizes "This Is A Hero" Campaign with Ads to Drive Home Message on COVID-19 Safety Measures

Corporate Partner Corner

World Wide Technology (WWT), a MACo Platinum Corporate Partner, is reminding caregivers to do their homework when it comes to cybersecurity for remote learning.

From WWT:

Many parents have already carved out a spot in their house for their children to do their online learning.  How many parents have done their own homework to make sure that virtual connection between home and school is as secure as it can be?

Geoff Hancock, Director of Engineering and Operations for Cybersecurity Global Services at St. Louis-based World Wide Technology, says one of the first steps is to change any standard password that came with your internet router. The next step is to make your network invisible.

Hancock says if your child is participating in video conferences with teachers and classmates, be sure to locate the webcam away from sensitive information, "there could be documents on the walls, bills or personal data from the parents that could be visible on the desk or wherever."

Hancock says it's your right to ask the school if they have an encrypted and password protected network and whether any third-party vendors they use, do the same.

Finally, he says to be cautious of the websites recommended by teachers and administrators. Hancock says if they don't start with "https" they are not secure and you should not use them.

For more information on cybersecurity and other resources from WWT, visit their website.

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