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Implementing Culturally and Linguistically Appropriate Services to Improve Health Equity

Session 5: Tools for Action - Sharing, Implementing & Sustaining Your CLAS Plan & Optional Collaborative Working Session

Telligen hopes you found the fifth and final session, Tools for Action - Sharing, Implementing & Sustaining Your CLAS Plan & Optional Collaborative Working Session, informative and engaging.

A key to achieving health equity is the provision of services that are respectful of and responsive to individual patients’ cultural health beliefs and practices, preferred language, health literacy levels and communication needs. Culturally and linguistically appropriate services (CLAS) can improve the quality of—and access to—patient care and services.

Whether you are just beginning your journey to implement CLAS Standards or working to enhance your CLAS efforts, the resources shared throughout the series were designed to meet your organization’s needs.

Take Action:

Your input is valuable and helps improve future Telligen offerings. 

• Complete the Post-Event Assessment

Find more health equity tools and resources.

• Visit Telligen's health equity webpage

Use this brief assessment to identify gaps and opportunities for engagement and action to establish a culture of health equity in your organization.

• Take the Health Equity Assessment

Do you need support developing or implementing your organization's CLAS plan? Reach out to us for no-cost technical assistance and support.

• Email QIConnect@telligen.com

This material was prepared by Telligen, a Quality Innovation Network-Quality Improvement Organization, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (HHS). Views expressed in this material do not necessarily reflect the official views or policy of CMS or HHS, and any reference to a specific product or entity herein does not constitute endorsement of that product or entity by CMS or HHS. This material is for informational purposes only and does not constitute medical advice; it is not intended to be a substitute for professional medical advice, diagnosis or treatment. 12SOW-QIN-02/05/24-5221