Thank you for joining us!

Implementing Culturally and Linguistically Appropriate Services to Improve Health Equity

Session 3: Assessing Communication and Language Assistance Efforts to Meet CLAS Standards

Telligen hopes you found the third session, Assessing Communication and Language Assistance Efforts to Meet CLAS Standards, informative and engaging. The session summarized CLAS Standards Theme 2, identified and assessed the elements of a language services program, and examined the workflows that ensure patient language needs.

Take Action:

Use the following resources to assess communication and language assistance efforts.

• CLAS Theme 2 Standards: Communication & Language Assistance
• Theme 2: National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care
• Crosswalk of Health Equity Priorities and CLAS Standards: Theme 2 - Communication & Language Assistance

Your input is valuable and helps improve future Telligen offerings. 

• Complete the Post-Event Assessment

Use this brief assessment to identify gaps and opportunities for engagement and action to establish a culture of health equity in your organization.

• Take the Health Equity Assessment

Join Us! Upcoming Dates & Topics:

All sessions begin at 12 p.m. CT

December 14

Optional Collaborative Working Session*

January 11

Session 4: Developing A Plan to Lead and Support the Implementation of CLAS Standards

Develop a CLAS implementation plan with policies that support a diverse, culturally sensitive workforce

January 31

Session 5: Tools for Action - Sharing, Implementing & Sustaining your CLAS Plan & Optional Collaborative Working Session*

Share CLAS plans, learn implementation best practices and strategies to sustain CLAS in organizations

*Optional 45-minute collaborative working sessions will be offered between sessions 2-4 to engage, interact and take action with peers and course experts

This material was prepared by Telligen, a Quality Innovation Network-Quality Improvement Organization, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (HHS). Views expressed in this material do not necessarily reflect the official views or policy of CMS or HHS, and any reference to a specific product or entity herein does not constitute endorsement of that product or entity by CMS or HHS. This material is for informational purposes only and does not constitute medical advice; it is not intended to be a substitute for professional medical advice, diagnosis or treatment. 12SOW-QIN-12/12/23-5142