An outreach ministry of Church of the Servant, Episcopal

Part 2 -

Learn WHY the

Bargain Box of Wilmington CLOSED

without notice or warning.

The Bargain Box of Wilmington is permanently CLOSED

We are sorry that the store is no longer able to serve our community



   The Bargain Box has worked with over 100 agencies since our inception. We have shared our wealth, whether it be excess items donated to us, such as getting items to Crossnore NC School & Boys Home, Windsor Opportunity Shop NC or the Crow Indian reservation in Montana. Over the years we have been able to help in many ways. We made a difference with finances, goods, and respectful attitudes.

  

  We developed a free voucher program called: “Bargain Bucks” that allowed us to help thirty local agencies yearly by dispersing vouchers so they could share with their clients. The clients could come into the store and choose what they needed for themselves and their families at no cost. The vouchers allowed them to select the appropriate clothing, housewares or anything helpful that they needed. We’ve given away approximately $15,000 worth of coupons each year. As our expenses rose and our income declined, we continued to share what we had through our gifted Bargain Bucks. The total of Bargain Bucks redeemed over the years was over $100,000.

That was part of our ministry

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Our voucher program changed peoples lives.

Our Advisory Board members hosted our annual reception where we distributed our Bargain Bucks.

Thirty local agencies received vouchers to help their clients.

It was a wonderful way to get to know agency representatives. NHC Schools was one of the agencies which distributed vouchers to 22 schools helping students. 

   During the time of Covid-19, we kept the staff employed and working with the help of Government assistance, but eventually, we had to let most of our team go. We were closed for weeks. During this time we received a grant from the Diocese of East Carolina to replace the carpet in the front area, which had never been upgraded since we started 22 years earlier. While closed, we took the opportunity to shift around the store and replace the carpet, so now it was safer and looked renewed. Our entrance, the Library, the Box Office and the Men’s area were now pristine. This new carpet offered a clean, organized, and respectful environment to shop.

   That was part of our ministry

Before reopening during Covid-19, we had to change the layout of the store in many ways to keep it safe for customers. We removed racks, and bookshelves, marking recommended traffic patterns, and designated areas to have the recommended distance for our customer’s safety. We had to cut back on our employees. With only three part-time staff members, we were open only three days a week.


  We continued with the ministry but with many set-backs and challenges. The staff was persistent, faithful, hard-working, and devoted to our ministry. We weathered the storm and were now able to open four days a week. It appeared we were moving forward positively. We continued to struggle but were maintaining. Despite the challenges, the dedicated staff and Advisory Board members continued to feel motivated and creative to help our customers and clients..

That was part of our ministry

Anita Thomas has her outfits to model via the internet for the Newcomers Club.

Anita modeling her outfit so it could be shown online rather than in person. A creative and safe alternative during Covid-19.

   The interior of the store was made safe. Directional signs guiding the customer in safest way to shop.  A Plexiglas screen was created, this separated the cashier and the paying customer. We followed all rules.  Masks were worn, and sanitizer was offered throughout the store.  Health and safety was our priority.

     We had a wide variety of customers that regularly shopped the store. We had wealthy individuals with their new Mercedes parked in our lot, homeless people with vouchers from agencies that we had given to distribute, and many neighborhood friends had come to the store for many years. We were their bright star. We served all and hopefully everyone felt welcomed. 

That was part of our ministry

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Some of our faithful customers of over 20 years are very upset with our unannounced closure and are grateful for the many years of our service ministry.

Neighborhood friends with no where to go now for not only purchasing inexpensive items but also to enjoy the atmosphere and

the friendly company.

Many of our long time customers were surprised and sad. The whole family has shopped at the store for many years, and it will be missed.

   Closing The Bargain Box is such a loss to so many in many ways. I am personally saddened about this ministry not being available any longer for our community. We are sorry that we are no longer available to make life easier and better for our faithful and appreciative neighbors, customers, and friends. I realize everything has a season and the time for this ministry is obviously over. I am very grateful that we were able to help so many for a long time and in a variety of ways.


I am very disappointed that the sponsoring church didn’t see it as a feasible prospect to continue. A different model perhaps could have continued this service/ ministry in a section of the city that is lacking in resources to help the less fortunate. The shock on customers’ faces when they realized that the store was permanently closed and without warning was difficult to see and hear. The sadness was heard in their voices while recalling stories about how we have helped them over the past 22 years. And questioning now” why” and “what is next?” And wondering how it will be replaced in their lives. The store closure didn’t make any sense to our customers and there was no warning. Why?

   To answer these questions as clearly as I can... 



   Our ministry sponsor was Church Of The Servant, Episcopal. The Church decided not to share publicly this information about closing. We were restricted in telling the story and the reasons for closure until recently.


   A mandated safety and security program was implemented in the National Episcopal Church, which includes the Diocese of East Carolina and Church of the Servant. This new mandated requirement was for all Episcopal churches and church affiliations in the U.S. The Bargain Box fell under those guidelines. 


   These new rules required all persons working with children and challenged adults to have a background check. This was an understandable safety requirement for all those who need protection, and because we were a ministry of the Church of the Servant, the staff at the Bargain Box were required to have this background check. All three staff members were agreeable to this check without hesitation. All was fine.   

   

   The second part of these new rules was that anyone who handled any money was required to have a Credit History Check. Even though our staff had been handling money for over seven years, with security checks in

place daily and with an annual professional audit the Credit Check was

now mandatory. 


   After several church members and clergy explained the process, the staff felt it was unnecessary and an invasion of their privacy. They chose not to comply. They had explored it on line and they decided to leave the job they loved and find another. All staff quit. Saturday, Aug 17 was the last day I had

employees at the store.  


   This complex model of a second-hand thrift store requires months of training and experience which I provided many times in the past. However at my age now (76) I decided I didn’t want commit to this time consuming and demanding training process while also working to maintain the workplace.


I offered to help shepherd in another manager and share the written detailed instruction manual we used. I also had informed the Church of The Servant from the start that if the staff were leaving, I would also leave. There was no alternative, so sadly, the staff found other jobs and I "retired". 


   This was not what the staff or I wanted to happen, but there were no exceptions possible in this mandated requirement of the National Episcopal Church. We all loved The Bargain Box and its ministry, and we had hoped there would be some alternative to closing down the store. The Church of

The Servant’s Vestry asked the Bargain Box Advisory Board to review the possibilities and make a recommendation to the vestry as to what they thought about continuing this ministry. The Board proposed to hire a new manager, try to keep the store open, and continue the ministry. The church vestry reviewed it but did not see that as feasible option that would work. I am sorry that no other alternatives were explored to keep this ministry open and active.


   I very much wanted to see this ministry continue because I knew how

vital it was to the neighborhood. I don’t know of any other church ministry

in Wilmington that compares to the magnitude of what the Bargain Box has provided and achieved. The store was full of stock, had all the equipment necessary, and was beautifully laid out for this outreach ministry program.

We had a long history of faithful customers and an abundance of donors

and donations. It seemed a transition could take place, even using another method or system, and continue. With great disappointment and sadness,

we emptied the store and permanently closed.

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I am now retired although earlier than expected and rather unprepared but trusting all will be well. It has been an honor and a pleasure to serve this community through this ministry.


Thank you for all your gifts, support and love.


Peace,

Kathy 

Bargain Box of Wilmington CLOSED

Bargain Box of Wilmington

bargainboxilm@gmail.com

       PERMANENTLY CLOSED

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