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Cap Patrol

DESTINATION PARTNER REVIEW:

BRIGGS RANCH

I had the pleasure of attending a PGA Magazine event last year at Briggs Ranch. Accompanied by our club president, we were thoroughly impressed with “Briggs” and it was a perfect setting for this event.

The casitas (4-room cottages) were fantastic and had a very cool Southwestern vibe, tying into the overall facility theme. They have an inviting common area for visiting as a group and a private bedroom and bathroom, so you could have some alone time if that’s what you desired. In addition, the location of the casitas was perfect for taking a golf cart to and from the golf course, making it easy to get around at your own pace. Each night, the golf staff would refresh your cart for the next day’s activities.

The entire staff at Briggs was unbelievable, led by the concierge, clubhouse and golf teams. The hospitality blew us away and the Dormie Network is setting an industry benchmark in service. The staff all knew our names within a day of checking in and accommodated the group’s needs for our meetings, golf, choice of beverages and anything that came up during the stay. The staff greeted us with their famous "Ranch Water” immediately upon check-in as well as walking off the 18^th green each day.

The golf experience was world-class, starting with a warm-up on the range, which was positioned closely to the first tee, keeping our group together and engaged from the start. We had fun, upbeat, and knowledgeable caddies to shepherd us around a fun and playable, yet stout Tom Fazio course. Golf is what they do at Briggs, and they do it well. If you are a purist and looking for a customizable member getaway, look no further than this San Antonio treat!

PRODUCT PARTNER REVIEW: CAP PATROL

I first learned about Cap Patrol on an Ambassador Trip to Puntacana Resort, and I was immediately intrigued by this solution to an inherent challenge facing most private clubs. With an active tournament program at DAC. prior to committing to Cap Patrol, I reached out to my peers who have Cap Patrol, all of whom had raving reviews.

We have an active membership that loves to compete. While we had a few skeptics in the beginning, the entire membership quickly adopted the idea of a truly level playing field, providing comfort in equity across all net events. Removing the subjectivity of member adjustments and having objective data and a pre-determined system for adjustment has alleviated any hard feelings towards our golf staff and handicap committee. Our membership now has validation on any needed adjustments, and we are seeing increased interest in tournament programs and participation.

Prior to partnering with Cap Patrol, our Handicap Committee would meet six-times annually, as well as prior to our men’s Member-Member and Member-Guest majors. Now, with Cap Patrol, we now meet bi-annually, providing more time for our staff to focus on servicing the membership and alleviating the time commitment for our committee members. We implement the algorithm prior to every club tournament and provide a monthly report of any adjustments to our membership, by GHIN number, to avoid “calling out” a member by name.

Cap Patrol is a great example of how technology is making a positive impact on our operations, saving us time and money. I look forward to future updates to the system such as team pairings and gamification, leading to more member satisfaction and engagement.

PRODUCT PARTNER REVIEW: HAAS-JORDAN

Haas-Jordan continues to be one of our go to vendors in the shop at Monterey Peninsula Country Club. Their ability to turn orders, both for stock and events in quick time is paramount. Whether it is during the AT&T Pebble Beach Pro-Am or for a Member event, Haas Jordan continues to deliver with the utmost speed and customer service.

Our members have come to expect the best products in our golf shop and Haas-Jordan has solidified that in the Umbrella category. When members and guests are affected by the weather on the day of their round, those players still want to enjoy our facility and having Umbrellas on hand and with great options makes their experience the best it can be outside of the weather.

Finally, the combination of the quick artwork and fast turns with multiple styles, colors and customization make Hass-Jordan the perfect option. Being able to stock multiple colors and styles, including a wind vented option, make Haas-Jordan a no brainer.

PRODUCT PARTNER SPOTLIGHT:

AVENDRA CLUBS

Creating a perfect experience at your club takes work, preparation, planning, and execution. A lot of effort goes into making it look effortless. With Avendra Clubs strategic procurement services, ranging from golf agronomy and turf maintenance to golf shop supply, food and beverage, and supply chain management, we can help you with your seemingly effortless effort.

Our Contracted Distributor Early Order Program (EOP) is one way we help our golf customers set and forget their turf maintenance needs for the upcoming season. This program helps you save valuable time and money on innovative and game-changing products from Avendra’s contracted suppliers. Additional year-round benefits include:

- Reputable products and favored product status

- Fixed annual pricing – private label and generic products

- Annualized incentives opportunity

Avendra Clubs has a proven 22-year history of working with hospitality, club, and resort industry operators to develop programs to address various purchasing needs. We leverage the buying power of our customers to negotiate the best possible deals with key suppliers that are best in market.

As the leading hospitality purchasing organization, Avendra Clubs understand that procurement choices must align with strategic goals and company culture. Our Procurement Specialists take the time to get to know your team and partner with you to establish a tailored approach for your business and brand.

For more information about Avendra Clubs programs and contracted suppliers, or to inquire about a free assessment of your EOP needs and savings opportunity for the upcoming season, contact Cory Dellinger, Vice President of Operational Consulting at [email protected] or 301-825-0038.

PRODUCT PARTNER SPOTLIGHT:

CERTIFRESH CIGAR

For 23 years, CertiFresh Cigar has provided a Complete Cigar Program with some of the finest brand-name cigars. Our cigars are delivered in a perfectly humidified custom package. Using Boveda's patented two-way humidity control device is the cornerstone of CertiFresh packaging –– this keeps the cigars at a precise 69% humidity that guarantees their freshness for one year without a humidor. CertiFresh packaging is individually customized for an impact like no other cigar sales program and has revolutionized how premium cigars are distributed to and sold at nontraditional cigar retailers.

This year, we have added new packaging that was shown at the PGA Show in Orlando. It consists of four cigars inside a sealable package. The four brands that CertiFresh Cigar have to offer are Ashton Half Corona, Disciple Half Corona by Rocky Patel, Romeo Petite Bully and Oliva Serie O #4. These cigars can be enjoyed for nearly 20 minutes and are perfect for the golfer who doesn’t have time for a one-hour cigar. We also have our cigar accessory items like custom torches, custom cutters, custom cigar holders and custom Ashtrays.

To quote a PGA Ambassador, “CertiFresh Cigar’s new 4 packs have increased our cigar sales. The cigars have a shorter smoke time and are perfect for a foursome during the round or while having a post-round drink overlooking the 18^th green.”

To learn how CertiFresh Cigar can increase your cigar sales, please contact Eric Nelson, President, call our team at 1-800-375-2373 or reach out to your local CertiFresh Cigar Representative.