This spring we introduced new authorization request features on ProviderConnect. You now have the ability to initiate concurrent reviews, step/transfer reviews, and discharges from a listing of their prior authorizations.
Access these new features in multiple ways:
- The new Prior Authorization Listing link on the ProviderConnect home page
- Upon starting an authorization or notification request from the Member Demographic screen or via the Request an Authorization/Notification link
You can sort, find a prior authorization, and initiate a concurrent review, step/transfer, or discharge for the selected prior authorization. In addition, you may request a new initial review from this page.
You can also initiate a concurrent review, step/transfer, or discharge review from the authorization summary page.
For additional details about these new features, review the ProviderConnect User Guide.