July 25, 2023

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• May 1 to October 31: The Joint Commission Survey Period
• August 14 to September 5: Employee Engagement Survey Period
• August 15: Epic Upgrade
• September 4: Labor Day (Check clinics for hours and closures.)
• September 15: Q3 Mandatory Compliance Training Due
• October 24: All Hands 2023

Mark your calendars for the observed recognitions in August:   

• August 11: National Health Center Day
• August 26: Women’s Equality Day (Commemorates the 1920 adoption of the Nineteenth Amendment to the United States Constitution which granted women the right to vote.)

Annual Employee Engagement Survey

The annual Employee Engagement survey, conducted through Press Ganey, will begin Monday, August 14 and will run through Tuesday, September 5. Employees are encouraged to take part in the confidential survey. Stay tuned for more information.

New Leave of Absence Vendor

Effective Tuesday, August 1, AltaMed will transition from ADP Total Absence Management to Control Source, who will manage all Leave of Absence (LOA) requests. AltaMed employees currently on a LOA will be contacted directly by Control Source about this change. The AltaMed Leave Center website www.AltaMedLeave.com will be available to submit new leave requests beginning Tuesday, August 1 when the website will go live.

LOA Requests Beginning Tuesday, August 1:

To file for a LOA, employees can log in to the AltaMed Leave Center at www.AltaMedLeave.com.

• Username is your first initial of your first name and your last name followed by your date of birth (mmddyy) with no spaces in between.
• The temporary password is the last six digits of your social security number. After logging in, you will be prompted to change your password.
• Click Submit Leave to request a new LOA.
• Once you have submitted your LOA, you will receive a leave request number and a URL link to view and add documents to your request.

Current LOA and Intermittent Leave:

If an employee has any questions or updates to their current leave, such as requesting an extension, reporting an intermittent absence, or submitting new documentation, after Tuesday, August 1, you can:

1. Submit your request via AltaMed Leave Center www.AltaMedLeave.com.

• Click the View Open Leave Request.
• Click Leave of Absence Documentation.
• Click Choose File and Load Documentation.

2. Submit via email: AltaMedLeave@controlsourceinc.com.

3. Submit by fax: (888) 671-2140.

Employees can also contact Control Source at (888) 296-4177 to request a new leave or check on a current leave. For questions, contact the Leave of Absence department.

Kicking off the Workday Journey

On Tuesday, July 18, the Workday Change Network kickoff took place with more than 300 AltaMed employees. The kickoff was an opportunity for selected employees to hear how Workday will foster productivity, collaboration, and real-time, data-driven decision making. Attendees learned more about their roles and responsibilities as part of the Workday Change Network. The network is comprised of Super Users and Change Champions, who are integral to employee training and adoption of Workday.

Workday will be our new enterprise resource planning system, replacing several existing systems, including ADP, Coupa, Cornerstone, Oracle Hyperion, and more. It will streamline the way we work and improve how AltaMed serves its communities and its patients. For questions about Workday, please email Workday@AltaMed.org.

More than 300 AltaMed employees attended the Workday Change Network kickoff on Tuesday, July 18.

Resources to Help Keep Patients Covered During Medi-Cal Renewal



With the end of the continuous coverage requirement, all Medi-Cal patients must renew their eligibility to keep their benefits. Remind Medi-Cal patients to update their information by phone, mail, online, or in person. AltaMed has scheduled the following Medi-Cal renewal pop-ups to assist patients in filling out their Medi-Cal renewal packets:

• Thursday, July 27 at AltaMed Medical and Dental Group – Commerce, Goodrich (972 Goodrich Blvd., Commerce) from 9:00 a.m. to 1:00 p.m.
• Saturday, July 29 at Housing Clinic: William Mead (1300 Cardinal St., Los Angeles) from 9:00 a.m. to 2:00 p.m.
• Saturday, August 5 at Westbrook Academy (4210 E. Gage Ave., Bell) from 10:00 a.m. to 2:00 p.m.
• Saturday, August 12 at Salt Lake Park (3401 E. Florence Ave., Huntington Park) from 8:00 a.m. to 1:00 p.m.

Employees can also:

• Refer Medi-Cal patients to RenewWithAltaMed.com.
• Share the Medi-Cal renewal flyer with patients.
• Refer to the Frequently Asked Questions. 



  For more information, contact Community Affairs.

Reminder to Complete HIPAA Privacy and Security Training

All employees are required to complete the Q3 Compliance Training by Friday, September 15. This quarter’s training includes the Health Insurance Portability and Accountability Act (HIPAA) module, which is critical for health care organizations, like AltaMed, to comply with federal, state, and health plan requirements. Complete the training by the deadline to help reduce HIPAA violations, protect patient information, and ensure compliance with applicable laws and regulations.

For more information or questions, please contact the Privacy Office. To report a privacy incident, submit a privacy incident form or call the Compliance Hotline at (888) 418-1398 (Access ID ALTA).

Join the Wellness Challenge

Don’t miss the Focus on Fitness employee wellness challenge, which begins Monday, August 14 and runs through Monday, September 25. Follow the steps below to register for the challenge:

• Log in to the Vitality website, go to the Community tab, and click Challenges, or;
• Log in to the Vitality Today app and tap on the Challenges icon on the home screen.

Registration is open from Tuesday, August 1 through Sunday, August 13. Complete the challenge action steps and earn LiveWell points through Vitality.

Challenge Action Steps

• Complete 22 standard or advanced workouts during the six-week challenge.
• Create and check into a goal five times (one check-in per week for at least five weeks).
• Complete Physical Activity Bingo.
• View the Get Up and Seize the Day webcast on Thursday, September 21 at 12:00 p.m. Log in to Vitality, go to Resources, Health Resources, Health FYI Webcasts, Register Now.

Visit the Wellness page on Town Square for more information. For questions, please contact LiveWell@AltaMed.org.

We're Hiring!

AltaMed is hiring — if you know of a qualified candidate for one of our many open positions, please encourage them to visit www.AltaMed.org/Careers and apply. AltaMed offers a generous employee referral program, so please inform your professional network. For questions, contact your Human Resources Business Partner.

Workforce Development Accepting Applications for AHEC Scholars Program

AltaMed Workforce Development is accepting applications for its Area Health Education Center (AHEC) program for employees pursuing health professions focusing on community-oriented education, clinical training, and community-based outreach. Friends and family of employees who are also pursuing health professions are eligible to apply.

Applications are ongoing. The next program start date is Friday, September 1. Employees interested in the AHEC program and the application process can click here.

Gift-Giving Guidance for Employees

Compliance reminds all employees that giving or receiving gifts from contractors, vendors, or patients, including cash, event tickets, expensive gifts, and special discount privileges, are prohibited per the AltaMed Business Code of Conduct. However, receipt of gifts valued under $25 or those that can be shared with staff may be allowed. Please politely decline any prohibited gifts and report those occurrences and receipt of all gifts to the Office of Compliance and Risk Management at (323) 427-2412 or the Compliance Hotline at (888) 418-1398. 

Grand Opening Celebration for AltaMed Dental Group – Westlake, 3rd Street

AltaMed Dental Group – Westlake, 3rd Street will hold its grand opening ceremony on Thursday, August 3. Government and civic leaders will join the celebration which will take place at 2100 W. 3rd St., Ste. 301, Los Angeles, from 3:00 p.m. to 5:00 p.m. AltaMed Dental Group – Westlake, 3rd Street offers comprehensive oral health services for the entire family providing pediatric dental care (second floor) as well as general dental services (third floor). The event is open to the entire AltaMed community, including employees, so stop by for the official ribbon cutting ceremony!

AltaMed Wellness Blog

• Don’t Forget Immunizations Before Going Back to School

The Beat is emailed to all employees on the second and fourth Tuesday of each month by the Communications department. Share your department or clinic updates, Mission Moments, and story ideas with us. Submit content to Michelle Anguka, Senior Specialist, Internal Communications.