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At PCAwe are driven to provide you the best customer experience. We value your input and will use it to shape what we post on social media, content for future newsletters, and how we work with vendors to best address your needs. Click below, we're always listening.
Client Spotlight
We at PCA are consumed and spirited about helping our clients succeed. And we are equally excited to support organizations that help people take the next steps forward. Connecting Communities in Action builds resilient communities by helping people achieve economic, physical, and emotional security. To learn more about CCA and the services they provide please email them here!

Technology Tip: Storage Backup
Data loss. These words can send shivers down the spine and hearing them often evokes images of downtime and outrage. That's why the terms backup and recovery are a business best practice - now more than ever before. Here's some tips for backing up your data for businesses of all shapes and sizes:

  • Keep more than one copy in the cloud.
  • Educate and enable end users with user-friendly backup.
  • Regularly monitor backups to check the health of your data.

PCA offers a cloud backup and restore solution that will help you put the above recommendations into action. With daily, automated backup and simple, rapid restore that end-users can navigate without assistance, you'll no longer need to worry about data loss, business continuity, or compliance in the cloud.

Vendor Feature
KnowBe4 enables your employees to make smarter security decisions, every day. Forrester Research has named KnowBe4 a Leader in the 2020 Forrester Wave For Security Awareness and Training Solutions. They are world’s first and largest new-school security awareness training and simulated phishing platform that helps you manage the ongoing problem of social engineering.

Client Reviews
"In 2018, our human services agency was facing a crisis with our IT systems and a lack of response from our then provider. We learned of PCA from another partner in Cattaraugus County, and went to meet PCA representatives at their offices. Impressed with their focus on both customers and employees, we invited them to respond to an RFP. Fast forward over two years, and we are in a much better and more secure place. The issues that created multiple help desk tickets a week with our old provider are gone. Servers and secure and monitored. Staff are educated about IT and cybersecurity. Strong policies are in place. Tickets are at an all-time low. Most importantly, the communication between our agency and PCA is stellar - open and supportive. I would never hesitate to recommend PCA and I think they saved our IT lives!"

- Tina Zerbian, CEO of Cattaraugus Community Action

Tech Fun Fact & Trivia Question

The Dark Web is where the cyber criminals live and it generates over $500,000 a day from illegal activities. Click here to see if your data is exposed!

Q: What percent of the Internet is considered the Dark Web? The first 2 people to email the correct answer get a $50 Hartman's Distilling E-Gift!

APA Community Workshops
PCA leverages great resources through APA Solutions, a local agency founded in 1965 that offers a variety of services for growth-minded individuals. They have some exciting virtual events coming up! The next one is tomorrow, February 18th, on New ABC's of Selling During & After a Pandemic.

Welcome To The Team!
PCA is thrilled to be experiencing continued growth across the organization. Please join us in giving a warm welcome to these recent new hires. Welcome to the team, Dominic DeveroHeather Bill, and Kristen Picciano

Stay tuned for details regarding an upcoming blood drive hosted by PCA! Donate for Donuts will take place on March 17th at 1:00-4:00PM at our office. Donate to get a Paula's donut gift card!
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