Donate for Donuts Blood Drive TODAY!
We understand giving blood is a simple thing to do, but it can make a big difference in the lives of others! PCA is hosting a blood drive with ConnectLife at 303 Cayuga Road, Suite 100 in Buffalo from 1:00pm- 4:00pm. All donors will receive a coupon for a Paula's donut!
Client Spotlight
Child Care Resource Network has worked to create and foster high quality early learning opportunities for all by supporting child care providers and families in Erie County for over 30 years. CCRN works with families to help them build a child care plan unique to their situation; and works with child care providers to help them deliver the highest quality child care possible by supporting continuing education and quality improvement. The pandemic has really shined a light on how essential child care is to our community, CCRN has been working with parents and child care providers every step of the way to help meet their changing needs. PCA is proud to support their mission!


Technology Tip: Outlook App
Microsoft Outlook includes a Quick Steps feature that lets you apply multiple actions to a message with one click. Outlook includes several default Quick Steps, but you can also create your own (and delete the default ones if you want). If you regularly perform the same set of actions, creating a Quick Step and assigning it a hotkey can save you a lot of time. Some examples include:

  • Schedule a meeting with the same team and pre-populate the meeting location with a conference bridge that is commonly used each time.
  • Reply to an email with the same attachment and CC another party.
  • Move messages to a frequently used sub-folder for easier access.

PCA can help you get started with leading Microsoft collaboration tools like Outlook or Teams as well as full protection and fast backup for all your data.



Vendor Feature
Microsoft continues to spearhead the industry and help businesses realize their full potential by creating technology that transforms the way we work, play, and communicate. PCA partners with Microsoft to deliver opportunities, greater convenience, and simply enhance value to people's lives. Have you accessed their business resources? You can browse a wide variety of topics and tools to help you stay in-the-know on latest technology solutions. You can dive into the features of Microsoft 365 or learn how to empower collaboration with SharePoint and more. PCA is here to answer any questions you have.



Client Reviews
"As of this review, our company has been working with PCA for a little over two years on a major re-development of legacy software to a more modern programming platform. PCA's support has been both high-quality and consistent, highly professional and responsive - they hit their mark on all aspects of a great contractor. The knowledge level of the personnel that they assigned to this project fit perfectly with the project specifications. I couldn't have asked for a better partnership." - Paul Buckley, Buffalo News



Tech Fun Fact & Trivia Question

A world without email – can you imagine that? Neither can we, and there are billions of people around the globe who feel the same. It's not just because we love email, but we need it at work and to stay in touch with our customers!

Q: On average, how many emails are sent every second? The first 2 people to email the correct answer get a $50 Gift Card to Pearl Street Grill & Brewery. Congratulations to last month's trivia winners: Mark Coffed at St. Mary's School for the Deaf and Elizabeth O'Donnell at Gliding Stars!




PCA Employee Spotlight
Chris Carter is a Help Desk Specialist and has been working at PCA for over 2 years. His key responsibility is to answer service requests from clients and provide the first line of defense for any technical issues they might have. He is passionate about helping people and truly enjoys everything about technology. He recently passed the WatchGuard Network Security Essentials test!

When not at work, Chris enjoys spending time at home. He actually bought his parent's house right out of college! PCA is thankful to have Chris part of the team and really values the excellent customer services he provides.

Don't forget the PCA blood drive is today! Donate for Donuts will take place at 1:00pm - 4:00pm at our office location. Thank you for spreading the word. We look forward to seeing you there!
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