Police and Community Partnership
The Mayfield Heights Police Department is dedicated to providing quality service to our residents. We strive to build relationships with residents and businesses to improve our community's quality of life and safety. We offer several programs for citizens to become more engaged with the Police Department. If you are interested in learning about the programs offered, please visit our webpage.
Mayfield Heights Dispatch Center
The Mayfield Heights Police Department employs seven full-time and two part-time Communications Officers. MHPD Communications Officers have a great understanding of the city's geographical locations and are trained in providing Emergency Medical Dispatching (EMD). Communications Officers work 24/7 and are usually the first contact for the Police Department both in person and on the phone. Although many agencies have opted to regionalize dispatch centers, MHPD is proud to run and maintain a communications center right in the department with highly trained and knowledgeable staff to serve our community's needs.
911-Cuyahoga Emergency Communications Systems (CECOMS)
Dialing 911 from a cellular phone may direct your call to a regional dispatch center (CECOMS),
which then transfers the call to Mayfield Heights.
To avoid the delay, the MHPD recommends residents program their cell phones to include the MHPD Communication Center for emergencies.
The number is 440-442-2323. Additionally, if
you would like a one-button emergency link on
your phone, you can download the "Your 911" app.