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Thank you for subscribing to the City of San Diego Development Services Department's (DSD) Construction Insider, a seasonal newsletter containing a collection of articles to keep you up to date on new department programs and other helpful industry news.
DSD Achieves #DigitalDSD Milestone with the Launch of New Cloud-based Permitting Tool for Building and Engineering
Each year, DSD reviews, approves, permits and inspects more than 60,000 projects that help customers build new housing units and improvements, wire our communities with 5G, provide engineering for utilities and protect San Diego’s natural resources. To modernize, streamline and transform the permitting process, DSD launched full-cloud permitting and review for all new building and engineering permits on July 19, completing a multiyear implementation process.
 
For the last several years, DSD has been utilizing tech advancements and leveraging new cloud tools to transition from paper plans to digital permits, making the process more accessible for customers to apply for new applications. The new process offers transparency, allowing applicants to keep updated on all review comments, submittals and inspections. Now customers can check the real-time status of applications, see all plan review comments, confirm development process timelines and receive official stamped electronic approvals on plan sets. As many of you know, this digital transformation wasn’t easy.
 
DSD’s development team, led by Thuy Le, Program Manager with the Innovation and Technology Division, and Christopher Jinks, Program Coordinator, worked long hours to implement solutions and incorporated tech-savvy fixes to the temporary hybrid solution to ensure operations kept running seamlessly. A team of DSD employee “Ambassadors” supported the multi-year effort, balancing their daily workload, with the necessary actions to overhaul the process and institute a digital permitting framework for the second largest building department in the State of California.
 
Thuy and her team focused on the end goal: A fully cloud-based, seamless and accessible permitting system. While continuing to support the temporary hybrid solution built for the pandemic, Thuy and her team coded, processed data, accelerated the digital transformation of DSD’s systems and methodically deployed the exciting new online permitting system in stages now used today. 
 
Thank you, Thuy and Chris, for your thousands of hours dedicated to this process, working weekends and evenings and for all that you did to realize this achievement of a lifetime. You made it happen!
Mayor Gloria Secures Council Approval for $293 Million Plan to Upgrade Infrastructure Across San Diego
Mayor Todd Gloria secured approval from the City Council on his $293 million plan to fund critical infrastructure projects across the City, including major road repairs and park improvements. Read more.
New Urban Division Deputy Director to Help Shape Downtown
Brian Schoenfisch has been selected as the new Deputy Director of its Urban Division. Schoenfisch brings more than 20 years of citywide project management and planning experience, most recently as a program manager with the City’s Planning Department overseeing the Housing, Implementation and Policy Team.  

“His innovative mindset, along with his skills as a code practitioner and his vision for invigorating downtown for all community members, makes him a remarkable person to step into this challenging leadership role,” said DSD Department Director Elyse W. Lowe. “Brian’s selection caps a highly competitive public recruitment, and with his leadership, the City’s Urban Division will continue growing and transforming our world-class downtown.”

Schoenfisch will oversee DSD’s Urban Division, which is responsible for a multitude of planning, permitting and implementation functions in downtown San Diego. This includes reviewing all downtown private development proposals, the planning and implementation of public infrastructure projects such as new parks, promenades and greenways, and updating regulations and policies to shape the future of downtown. The division is also charged with implementing the Downtown Community Plan, which aims to create and develop a dynamic downtown, accommodating growth as a regional employment center and residential neighborhood. In 2020, downtown housed about 46,000 residents and 82,000 workers. By 2050, it is expected to grow to accommodate nearly 90,000 residents and 167,000 workers. 

Some of Schoenfisch’s notable achievements include developing the Complete Communities Housing Solutions that create citywide incentives to build homes near transit, increase mobility choices and enhance opportunities for places to walk, bike, relax and play. He also helped develop the City’s landmark 2015 Climate Action Plan and the General Plan Housing Element. In addition, he was instrumental in numerous citywide housing reforms and community plan updates, among many notable accomplishments throughout the City. 

"I’m truly honored to be selected for this important position,” said Schoenfisch. “I look forward to working with the downtown community to implement Mayor Todd Gloria’s priorities as well as initiatives from the City Council that will help continue to transform our downtown into an ideal location for all San Diegans to work, live, play and enjoy.”
Featured Project: The Post Urban Office Campus and Post Point Residential Project
The Postal
Courtesy of Cushman & Wakefield
The Post Urban Office Campus and Post Point Residential Project is located on the site of the former Midway U.S. Postal Service headquarters in the Midway-Pacific Highway community. The project will transform the iconic San Diego landmark into a modern and upscale office/life science and residential complex. Integrated throughout the site will be public pedestrian and recreational linear parks.  

The Post Urban Office is the office development component of the project that aims to reuse the long-vacant post office headquarters and create more than 248,000 rentable spaces. These include offices, indoor and outdoor cafes, restaurants and a gym. A building permit was issued, inspected and work has been completed to modify the former building in preparation for the future build-out of the office component.   

The Post Point Residential is the residential component of the project that will be located to the south of the post office headquarters. Post Point Residential will consist of two multifamily structures with 658 residential dwelling units and various amenities, including a fitness center, business room, clubhouse, pool and an online shopping hub. A grading permit, right-of-way permit, and building permit for a parking garage have been issued and are undergoing inspections for the residential component. The first residential building consisting of 405 units is ready for permit issuance.  
Innovation and Technology Division Adds Data Processing Professional to its Team
To further the #DigitalDSD transformation, DSD's Innovation and Technology Division welcomed Tram Truong to its team to support the department’s initiative to modernize all workplace systems, increase productivity and improve service delivery to customers.
 
Tram brings more than 25 years of experience managing innovation technology (IT) programs, governance, portfolio and IT service delivery. She has held roles of increasing responsibility with the San Diego Data Processing Corporation and the City's Department of IT that supports the technology needs of one of the largest workforces in the region, with more than 11,000 City workers and consultants.
 
Tram is a PMP Certified Project Manager, a certified Scrum Master and a ServiceNow Certified System Administrator. She also holds an IT Infrastructure Library v3 certification, a globally recognized certification for managing information technology, in addition to her bachelor’s degree in Computer Science. Troung loves spending time with her family and friends, traveling and learning new technology. 
Steering Substandard Properties into Compliance "with a Little Help from Our Friends"
In late 2018, DSD's Code Enforcement Division (CED) received a complaint regarding the substandard conditions of a Mesa Hills Drive property. An inspection confirmed the property was in substandard condition, containing mountains of excessive storage both inside and out, and lacking basic habitability requirements such as a functioning bathroom, kitchen and required emergency egress from the dwelling. 
    
After the inspection, the property owners were issued a notice requiring them to clean and bring the home into a habitable condition, citing each Municipal Code violation and providing a deadline of when and how to resolve each violation. When these notices are issued, they are also automatically recorded against the property's title until compliance is achieved, potentially impacting the future sale or transfer of the property. Once all violations are corrected, the notice is removed from the title.

Unfortunately, the property owners could not clean up the property. With the help of the Nuisance Abatement Unit, a specialized unit within City Attorney Mara W. Elliott's Office devoted to enforcing public nuisance, land use and environmental laws, the San Diego Superior Court was successfully petitioned to appoint a receiver to oversee the rehabilitation of the property. 

A receiver is a third party appointed by the court that uses their finances and resources to bring properties compliance and provide hoarding counseling when needed. After the property is rehabilitated, the owner can reimburse the receiver for all incurred costs and resume residency, or it can be sold with proceeds used to recover costs. The remaining proceeds from the sale are returned to the (former) owner.

The receiver, Richardson "Red" Griswold of Griswold law, is currently working on the property with more than five large truckloads of storage, junk, trash and debris removed from the property to date. Griswold will maintain responsibility for the property until it is brought into compliance and recovered costs.

In the immortal words of Ringo Starr, "with a little help from our friends" in the City Attorney's Nuisance Abatement Unit, CED was once again successfully steered another problem property towards compliance.
City of San Diego Seeks Public Input on ‘Homes for All of Us’ Housing Package
The City of San Diego is seeking public input on nearly a dozen housing-related items as part of Mayor Todd Gloria’s "Homes for All of Us" proposal aimed at incentivizing and promoting new citywide housing opportunities that San Diegans of all income levels can afford. Read more.
Keely Halsey to Join DSD as New Assistant Director
Former City of San Diego Chief of Homelessness Strategies and Housing Liaison Keely Halsey has accepted a position with DSD as the Assistant Director, where she will serve as the department’s land use and housing advisor, legislative advocate and policy analyst, working to find implementation solutions for solving the region’s housing crisis.

Starting Sept. 1, Halsey's foremost responsibilities will include research and development of data-based housing policy solutions, external relations such as meeting with local policymakers and other high-level housing policy stakeholders and housing builders on the federal and state level. She will also lead DSD in developing transformational housing policy in San Diego with implementation strategies for DSD employees to meet the housing goals established by the State of California in the Regional Housing Needs Assessment. Specifically, the position will be tasked with:
 
  • Legislative Action, Advocacy and Implementation 
  • Process Development / Evaluation
  • Permitting Data Analysis and Oversight
  • Interdepartmental, Interagency and External Stakeholder Coordination

In her previous position as the Chief of Homelessness Strategies & Housing Liaison for the City, working in the Office of the Mayor, she led the Homelessness Strategies Department and coordinated the City's efforts on homelessness across all City departments. She also worked with numerous agencies, including the County of San Diego, the San Diego Housing Commission and the Regional Task Force on Homelessness, to help create a path to safe and affordable housing and services for people who experience homelessness.

Halsey led these efforts during a rapid expansion of homeless programming, heading initiatives on shelter, outreach and long-term housing solutions, among other projects and programs. She was also responsible for drafting and implementation of the Community Action Plan, the City’s strategic plan on homelessness and served in the command structure for the humanitarian operation known as “Operation Shelter to Home,” which included the conversion of the Convention Center into a mass emergency shelter and other efforts to protect the homeless population during the pandemic.

Halsey is a land-use and environmental attorney who previously served in the private sector, in the City Attorney’s Office and as counsel to the City and Housing Authority, focusing on development, planning and housing, and as a City Council policy advisor and Director of Legislative Affairs for the City Council. As part of that work, she drafted and interpreted ordinances and codes and provided legal analysis and advice to various City departments, the City Council and the Mayor’s Office regarding local, state and federal land development and housing law, the California Environmental Quality Act, contract, elections, ethics, open public meetings law and other municipal matters.

She and her husband are longtime residents of Pacific Beach, where they live with their three children.
City of San Diego Declares Sports Arena Site Surplus Land
The San Diego City Council officially declared the San Diego Sports Arena redevelopment area as surplus land, which begins the process to rectify a flawed real estate deal from the prior administration and ensure affordable housing is prioritized in the development of the site in accordance with state law. Read more.
Employee Spotlight: Mazen Abugharbieh
Mazen Abugharbieh is the Business Intelligence Analytics Program Coordinator in charge of creating dashboards and analyzing and processing data to improve department performance and services cost-effectively, all part of #DigitalDSD.

Abugharbieh has helped DSD better utilize data generated every day through the permitting process. In addition, he tracks metrics and performance indicators to understand trends and operational needs better and gain insight into data collected.

Collaborating with the City's Performance and Analytics Department, Mazen and his team made great strides to positively impact how DSD utilizes data, expanding business intelligence tools to support #DigitalDSD further. These resources include a growing library of dashboards for management to monitor department metrics. These include geospatial tools to visualize data geographically and a data pipeline to provide more frequent updates to the data provided within the department dashboards and the City's Open Data Portal.

His favorite part of the job is the challenge. DSD provides a wide array of services, so understanding how these services are related and how data plays a role in every touchpoint of the permitting process has been an enjoyable learning experience.
His advice for anyone new to working with data is to take it one step at a time; becoming a data whiz didn’t happen for him overnight!
Adding Flexibility to the Downtown Employment Overlay Zone
Over the past year, there has been a paradigm shift in how San Diegans live and work, leading to new challenges and innovative solutions. One of the most significant takeaways is the importance of flexibility.
 
As City staff moves forward to continue to rebuild the City's economy and address its housing needs, it is developing amendments to the Land Development Code to make it more adaptable to the changing environment around us. One such proposal is amending the Downtown Employment Overlay Zone, contained within the Centre City Planned District Ordinance, which provides land use regulations for Downtown San Diego.
 
The proposed amendment will continue to encourage the development of employment uses within the overlay zone while allowing flexibility to address the City's housing needs simultaneously. In addition, the regulations will ensure that this area remains the heart of Downtown's urban core with dense buildings and active street-level commercial activities. 
 
City staff worked closely with the Downtown San Diego Partnership Planning & Public Policy Committee in developing this proposal, which will be presented to the Downtown Community Planning Committee at its August meeting. Following that, the proposal will be included as part of the 2021 Land Development Code Update, which is anticipated to go to the Planning Commission, Land Use & Housing Committee and the City Council later this fall.
Upcoming DSD Webinars
Free Webinars Sign
DSD hosts free informational and interactive webinars to help customers learn how to apply step-by-step for permits online, demonstrate new program features and provide helpful tips. Upcoming webinars include:
  • Accela Platform/5G Introduction for the Communication Industry| Wednesday, Aug. 18 (10 a.m. to noon)
  • Submitting Plans and Sheet Numbering | Wednesday, Aug. 18 (3 to 4 p.m.) 
  • Submitting Plans and Sheet Numbering | Wednesday, Aug. 25 (8 to 9 a.m.)

Please visit DSD's webinars page to find the webinar link and call-in information, view video recordings of past webinars and view other upcoming webinars.
Development Services
1222 First Ave., San Diego, CA 92101
P: 619-446-5000