The One Thing Every Credit Union Needs to Learn from Starbucks
by Paul Robert
Have you been in a Starbucks lately? It’s a much different experience than just a few years ago – and not for the better, in our opinion.
Your friendly neighborhood Starbucks used to be the place to be and to be seen. So much so, Howard Schultz, the former CEO said they wanted Starbucks to be your “third place” … home was your “first”, work was your “second”, and your local Starbucks was the third place where you spent your life.
|