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In this issue:
- Coming Soon... thedime.bank
- Reduce Your Fraud Risk
- How to Recognize and Report Spam Text Messages
- Have Your Visited Our Steamtown Branch Yet?
- ACH & Check Positive Pay - Fraud Detection Tools for Your Business
- Choose to Save with Certificates of Deposit (CD)
- Lorraine Collins Named New Director at Dimeco, Inc.
- Dimeco, Inc. Announces 2023 Earnings
- Valerie O’Hare Promoted at The Dime Bank
- The Dime Bank Contributes to the Wayne County Public Library
- Shiann Won the BEST Bank Teller Award
- Your Dime Bank Debit Mastercard Can Make You a Winner
- February 2024 Sponsored Events & Organizations
- February Holiday Closings
Scroll down to read all about it!
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In the near future, The Dime Bank will transition our website from thedimebank.com to thedime.bank domain to provide you with an even more secure banking experience. Our new .Bank domain will help prevent phishing attacks against our employees, customers, and vendors by providing a visual identification cue for our emails and website. We will send more information when we have our launch date. | | |
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Reduce Your Fraud Risk
Mail theft is on the rise! So, what can you do to protect your money? One easy way is to eliminate checks and utilize The Dime Bank’s online banking, bill pay, eStatements, and cash management services.
The Dime Bank employs proprietary security features along with data encryption and multi-factor authentication to keep your online accounts secure.
You can take additional actions on your own to keep your personal information safe:
- Sign up for account alerts
- Check balances on accounts
- Review transactions regularly
- Do not click on unknown links
- Choose strong passwords
- Be wary of phishing scams
Keep Reading...
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How to Recognize and Report Spam Text Messages
If you have a cell phone, you probably use it dozens of times a day to text people you know. But have you ever gotten a text message from an unknown sender? It could be a scammer trying to steal your personal and financial information.
Scammers send fake text messages to trick you into giving them your personal information — things like your password, account number, or Social Security number. If they get that information, they could gain access to your email, bank, or other accounts. Or they could sell your information to other scammers.
Click keep reading link below for tips by Federal Trade Commission (FTC) on how to handle and report unwanted text messages.
Keep Reading...*
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Have You Visited Our Steamtown Branch Yet? | Did you know that The Dime Bank has a branch in Scranton? It’s true! Need to do some shopping or plan on visiting downtown Scranton for business or appointments? Stop by our Steamtown branch at the Marketplace at Steamtown and say hello! We are located at 300 Lackawanna Avenue, right next to Starbucks. | |
At The Dime Bank, we are committed to providing our customers with exceptional service, no matter where you are located. Whether you need to open a new account, apply for a loan, or simply have a question about your existing account, our friendly and knowledgeable staff are here to help. Plus, with our convenient location next to Starbucks, you can grab a cup of coffee before or after your visit. So the next time you're in the area, be sure to stop by and say hello to The Dime Bank team at our Steamtown branch!
See you soon!
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ACH & Check Positive Pay
Did you know that The Dime Bank offers free automated fraud detection tools for your business? Our ACH and Check Positive Pay services provide a powerful filter for ACH and check transactions, ensuring that only authorized payments are processed from your accounts. To further strengthen your internal controls, our Check Positive Pay service compares checks presented on your account against checks you issued, verifying check numbers, dollar amounts, and payees to identify discrepancies. If you notice a fraudulent check, simply report it to us through your business online account.
With ACH Positive Pay and/or Check Positive Pay, you can significantly reduce your business's exposure to check and ACH fraud. Protect your business from fraudulent and unauthorized transactions today by enrolling in these services.
Visit your local Dime Bank branch or call us at 570-253-1970 for more information and to enroll.
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Choose to Save with CDs
If you are looking for a secure and reliable option to save money for the future, choose The Dime Bank’s Certificates of Deposit (CD). You can lock in a guaranteed rate of return on your money with a fixed interest rate for a set term which will provide you with peace of mind and security.
Our competitive 9-month CD Special paying 5.00% APY* and our 18-month CD Special paying 4.60% APY* offer you options to fit your unique financial needs to save for a short-term or long-term goal.
Investing in a CD is a smart way to save money and earn interest in a low-risk manner. You can feel confident knowing that your FDIC insured investment is in good hands.
To start saving with our Certificates of Deposit, visit any of our branches or open it online!
| *APY = Annual Percentage Yield, accurate as of 1/3/2024. $2,500 minimum deposit required to open this Certificate of Deposit (CD) and earn the stated APY. Limited time offer. Penalty for early withdrawal. | | |
Dimeco, Inc. Announces 2023 Earnings
Dimeco, Inc. (OTCQX: DIMC), the parent holding company of The Dime Bank, announces unaudited financial results for the quarter and fiscal year ending December 31, 2023.
Total assets increased $20 million or 2.1% from the end of 2022 to $989 million as of December 31, 2023.
President and Chief Executive Officer Peter Bochnovich stated, “I am excited to report the financial results of Dimeco, Inc. for the fourth quarter and year ended December 31, 2023. While there were challenges in 2023, there were also many successes. Dimeco, Inc. fared well, especially within the loan portfolio. We look forward to the opportunities Dimeco will have in 2024. We are thankful to our customers and shareholders for their commitment to us.”
Full Press Release...
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Lorraine Collins Named New Director at Dimeco, Inc.
The Board of Directors of Dimeco, Inc, (OTCQX: DIMC), the parent holding company of The Dime Bank, announced that Lorraine Collins has joined the board of directors’ team.
Peter Bochnovich stated, “Lorraine is undoubtedly a force to be reckoned with in the real estate industry and we are thrilled to add her to our Dimeco Board of Directors. Lorraine’s extensive experience and unparalleled management skills fit in perfectly with our existing members. Her commitment to giving her all to her communities is evident and I feel confident she will bring that same ambition and enthusiasm to Dimeco. We are excited to have Lorraine join us as we continue to build our institution and serve our communities.”
Full press release...
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Valerie O’Hare Promoted at The Dime Bank
President and Chief Executive Officer Peter Bochnovich announced the promotion of Valerie O’Hare to Assistant Vice President, Training Manager at The Dime Bank.
The Dime Bank President and Chief Executive Officer Peter Bochnovich stated, “Please join me in congratulating Val on her well-deserved promotion. Val is a dedicated professional who has consistently displayed a passion for the banking industry and a commitment to delivering exceptional training resources to our staff. I am confident that Val’s extensive banking knowledge, expertise, and leadership skills will be instrumental in driving growth and success to The Dime Bank. As Val takes on her new role, we look forward to seeing her achievements and contributions to the bank in the years to come.”
Full press release...
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The Dime Bank Contributes to the Wayne County Public Library
The Dime Bank recently contributed $30,000.00 to the Wayne County Public Library (WCPL) through the Educational Improvement Tax Credit (EITC) Program.
The libraries are approved for two Educational Improvement Organization (EIO) programs. Learning @ the Library which supports in-house and outreach programs aimed at K- 12 students. The second is Teen Tech @ the Library which provides specialized teen programs in STEAM, robotics, computers, and online resources.
“The Dime Bank's Investment in the seven Libraries of Wayne County via the EITC program is an investment in the future of Wayne County,” said Library Director Tracy Schwarz.
Full press release...
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When it comes to banking, having friendly and efficient staff can make all the difference. And luckily, we have the best around! Shiann, The Dime Bank universal banker at our Damascus branch, has won the title of BEST Bank Teller in the River Reporter's Annual Reader's Choice Awards. The competition, which spans over 275 categories, allows readers to vote for their favorite businesses and individuals. Great job Shiann!
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Our universal bankers are not only knowledgeable and experienced, but they also greet every customer with a warm smile and make sure to address any concerns or questions they may have. They understand that banking can sometimes be stressful, so they strive to make each interaction as pleasant as possible. Whether you're opening a new account, depositing a check, or just need some financial advice, our universal bankers are always here to help. You can be confident that when you come in to visit us, you will experience the BEST banking service around! | | |
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"We enjoy the family atmosphere at The Dime Bank. We have made many friends there and decided to return."
Comment submitted by one of our Lake Region branch customers.
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Go from everyday purchases to big surprises with your Dime Bank Debit Mastercard – like a $250 statement credit or an incredible trip to the city of your choice.
NO PURCHASE NECESSARY. Void where prohibited. Existing Mastercard cardholders who are U.S. residents 18+ before 3/1/24. PIN-based debit, Int’l, Corp. and transactions processed on a non-Mastercard operated network are ineligible. Ends 6/30/24.
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Sponsored Events & Organizations |
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Wally Ice Festival, February 3rd & 4th. More information*.
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Wayne County Habitat for Humanity Hearts and Hammers Dinner, February 9th. More information 570-470-0641.
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Boys Scout Troop 407 Winter Camping Trip
- Friends of Honesdale Baseball
- Grover M. Herman Hospital Auxiliary
- It Takes a Village
- Lacawac Sanctuary Foundation
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The Dime Bank branches will be closed on
Monday, February 19, 2024
in observance of Presidents' Day.
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You can bank 24/7 with: ATMs at each branch, personal and business online and mobile banking, and Dial My Dime at 1-866-342-5693 (1-866-DIAL-MY-Dime).
For even greater convenience, download our mobile apps at your provider's app store:
Mobile Dime iPhone® & iPad® App* | Mobile Dime Android™ App*
Our Customer Care Center is available at
1-570-253-1970, option 0,
Holidays (except Thanksgiving & Christmas): 9:00 a.m. - 5:00 p.m.
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* By clicking on any link with an asterisk in this newsletter, you will be leaving The Dime Bank newsletter and connecting to a website not affiliated with The Dime Bank. | |
Moving?
For security reasons, we do not allow the post office to forward your Dime Bank mail. If you are moving or going away for an extended amount of time, please notify us of your address change so we can adjust your mailing address, phone number, and/or email in our records. You may also change this information by logging into your Online Banking account and clicking on Settings > Profile. Thank you for working with us to always keep your accounts secure.
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Digital Banking Tutorials
With so many digital banking features offered at The Dime Bank, learning is a breeze with our Digital Banking Academy. This user friendly, online learning tool features over 40 videos to help you learn how to use our digital banking services.
This month's featured tutorial* will teach you how to add alerts and protections to your debit card.
Start Learning
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Better Banking. In Person and Online.
We are all about your convenience! We offer you many Ways to Bank
so you can choose what works with your schedule on any given day.
Our goal is to provide you with the ultimate customer experience.
Thank you for choosing The Dime Bank!
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The Dime Bank has been helping customers meet their financial needs since 1905. Serving its primary market of Northeastern Pennsylvania, the bank offers a full array of financial services and solutions.
If you're passionate about your future, choose The Dime Bank as your financial partner.
Our focus is on you, our customers. Community banking yields community benefits.
For more information on The Dime Bank and Dimeco, Inc., please visit www.thedimebank.com
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We always welcome your questions and comments. Please add marketing@thedimebank.com
to your safe email list and look for our newsletters for important updates, tips, and product information.
Confidential information should not be sent via email.
Please use our secure portal to send confidential documents.
Protecting your privacy is our top priority. For your security, do not share your personal information such as your ID, password, social security number, debit or credit card number, Personal Identification Number (PIN), or your full account number with anyone. The Dime Bank will never request any sensitive information from you via email. If you receive any emails that appear to be from The Dime Bank asking for your personal information, or you notice suspicious activity in your Dime Bank accounts, contact our fraud department immediately at 570-253-1970 x7790.
The information in this newsletter may not be reproduced in any form for any purpose without prior consent from The Dime Bank.0) 867-5309
515 Ames Blvd
Fort Collins 8052
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