|
Our tellers are often the first and most frequent connection customers have with Coulee Bank. This feature highlights the people behind the counter who make every interaction count.
"Getting to watch our customers' kids become our customers is one of my favorite things. Getting included with them when they are kids / young adults and having them ask to work with us as an adult is a privilege. I always feel like being seen early as a trusted part of the family is a true blessing."
-Mark L.
___________________________________________________________________________
"Working at Coulee Bank has been fun for me. I enjoy listening to every customer’s story and what they are currently working towards.
My favorite customer interactions usually involve individuals who seem flustered or nervous when interacting with our front-line staff. The joy on their faces as we demystify banking and show them that we are normal, personable people is satisfying. It’s like making a new friend every time. I also love all the puppies that come into the bank with customers."
-Chen H.
___________________________________________________________________________
"My favorite customer interaction is watching how their lives unfold.
I get to witness life's changes in real time. A customer may say, “There are these puppies,” then photos of said puppies, a photo of THE puppy, and a visit from the puppy! And treats from the bankers!
Other times I’ve seen customers get engaged, get married, and then come in and open an account for their new baby.
I also love hearing our customers talk about how their businesses are growing. I enjoy hearing how they start with an idea, secure a business loan, share photos of the work and construction underway, and then tell me all about their grand opening."
-Kalie K.
Build a banking relationship with the team in St. Paul.
|