The Focus

June 4th, 2026

Announcements:

TLS and Shallow Subsidy Program Transition Resource Hub is Live Learn More
The FY 26-27 ICMS Implementation Handbook is Now Available! Learn More
New Federal Work Requirements for Some CalFresh Recipients Learn More
New Data Flag for TLS Participants in CHAMP - ICMS Snapshot Learn More
Attend BC's TLS Portal Office Hours - Drop-in as Needed Learn More
CBEST Live Training & Support - Next Office Hour June 9th! Learn More
Pre-Match ICMS Continues to Ramp Down Learn More

FOCUS OF THE MONTH

The FY 26-27 ICMS Implementation Handbook is Now Available!

We are pleased to announce the release of the FY 2026–27 Permanent Housing ICMS Implementation Handbook, a comprehensive resource designed to support Intensive Case Management Services (ICMS) Providers in delivering high-quality, participant-centered services.

This year’s Handbook reflects the continued evolution of the homelessness response system, including the transition to HSH, the integration of Time-Limited Subsidy and Shallow Subsidy programs into Permanent Housing ICMS, updated service delivery and documentation expectations, enhanced billing guidance, and expanded details on monitoring and quality assurance.

We encourage you review the Handbook carefully to familiarize yourself with new requirements, operational updates, and available resources for the upcoming fiscal year. The Handbook serves as a key companion to the ICMS Statement of Work and provides important guidance to support consistent implementation, housing stability, and positive participant outcomes throughout FY 2026–27.

View the New ICMS Implementation Handbook >

Training Resources:

Access Trainings for ICMS

FY 25-26 Program Guide for ICMS

View New Department Site >

Spotlight Update:

We're absolutely thrilled with the number of nominations we're already received for Spotlight features! We have created a photo release consent form that will require completion prior to Spotlight features. We will begin reaching out to nominators directly to begin the process of completing any required documentation.

Upcoming Office Hours

**please note, some dates may be subject to change due to holidays**

Updated Provides an overview of the daily Snapshot & Documentation Requirements, while helping to identify key data points on the Snapshot that can support potential resources, referrals, and care coordination efforts.

Tues @ 10:30 - 11:30AM

Hosted by Brilliant Corners Fridays at 9am. Covers how to access move-in and general assistance funds.

Every other Fri @ 9AM

Available every second Wednesday from 10am - 11am. Provides overview of eligibility and referral process.

Every second Wed @ 10AM

Updated Available every 2nd Thursday of the month. Provides support in submitting completed referrals.

Second Thurs @ 11AM

Available for ICMS agencies working with Foster Youth to Independence (FYI) & Family Unification Program (FUP) housing resources.

LACDA/HACLA FYI/FUP Programs:

Second Wed @ 11AM

Small PHAs: Inglewood, Culver City, Pasadena:

Fourth Wed @ 11AM

ICMS Snapshot Updates

A new flag (highlighted in salmon) was added to the Current Resources and Statuses category in the Participant Level Summary tab for all TLS participants in CHAMP assigned to your agency.

This flag is intended to help agencies identify participants whose current UHA status requires action to support voucher issuance and housing placement efforts.

Providers are expected to:

Review the ICMS Snapshot daily
Coordinate and communicate with TLS providers to complete the UHA process and facilitate a warm handoff
Attend any case conferences assigned to your agency
Encourage clients to lease in place whenever possible, unless extenuating circumstances exist
Elevate housing search concerns and barriers to your assigned HRE Program Manager

For assistance connecting with TLS providers for clients matched to PSH, coordinate with the TLS Point of Contact identified in HMIS or reach out to your assigned HRE Program Manager.

Previous Updates >

AFFIRMATION OF THE MONTH

#MentalHealthAwareness

Do not judge each day by the harvest you reap but by the seeds that you plant.

Plug in to Our Performance Improvement Ecosystem!

ICMS Provider Resources

ICMS Program Glossary

Guides and Cheat Sheets

Trainings, Office Hours, Workshops

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