The Focus

March 5th, 2026

Announcements:

FOCUS OF THE MONTH

Reasonable Accommodations

Reasonable accommodations (RAs) are essential protections that help people with disabilities access and maintain stable housing. Many housing barriers don't stem from noncompliance, but instead from policies or environments that do not account for disability-related needs. By allowing necessary flexibility, RAs ensure individuals can safely and successfully remain housed.


Grounded in federal and state law, these protections help prevent unnecessary housing loss, reduce crises, and promote equitable access. Equal treatment does not always mean identical treatment—sometimes a policy adjustment is required to provide meaningful access.


We recognize that the RA process can be complex and situation-specific, so we have developed a Reasonable Accommodation Support Tip Sheet and accompanying landing page to provide clear, practical guidance.


The tip sheet provides an action-oriented framework, guiding case managers through identifying needs, preparing documentation, submitting requests, following up, and more. Designed as both a reference and workflow tool, it promotes effective advocacy to help participants maintain stable housing.


We hope these resources are helpful to you and we look forward to your feedback!

View the Tip Sheet & Landing Page >

Training Resources:

Access HFH Trainings for ICMS

FY 25-26 Program Guide for ICMS

View the New Department Site >

Spotlight Update:

We're absolutely thrilled with the number of nominations we're already received for Spotlight features! We will soon begin reaching out to nominators/nominees in order to obtain more information and photo consent. We hope to share new Spotlights as soon as our second March release. Stay tuned!

Upcoming Office Hours

**please note, some dates may be subject to change due to holidays**

**Updated** Provides an overview of the daily Snapshot & Documentation Requirements, while helping to identify key data points on the Snapshot that can support potential resources, referrals, and care coordination efforts.

Tues @ 10:00 - 11AM

Intended as a safe space for all service providers to access guidance on solving problems and navigating cases.

Wed @ 11AM

Hosted by Brilliant Corners Fridays at 10am. Covers how to access move-in and general assistance funds.

Fri @ 10AM

Available every second Wednesday from 10am - 11am. Provides overview of eligibility and referral process.

Every second Wed @ 10AM

**Updated** Available every 2nd Thursday of the month. Provides support in submitting completed referrals.

Second Thurs @ 11AM

Available for ICMS agencies working with Foster Youth to Independence (FYI) & Family Unification Program (FUP) housing resources.


LACDA/HACLA FYI/FUP Programs:

Second Wed @ 11AM


Small PHAs: Inglewood, Culver City, Pasadena:

Fourth Wed @ 11AM

ICMS Snapshot Updates

No new updates at this time.


Previous Updates >

AFFIRMATION OF THE MONTH

#MentalHealthAwareness

Positive change often begins with simple, everyday actions.

Plug in to Our Performance Improvement Ecosystem!