Greetings! This month we're excited to share the new Medi-Cal Coverage Support Tip Sheet, compiled to give ICMS providers a practical reference tool for helping participants apply for, renew, and maintain their health coverage. 

This two-page resource explains key terms, outlines eligibility considerations, and provides and overview of coverage changes scheduled for 2027 and 2028.


Providers will find guidance on using BenefitsCal, gathering application documents, tracking renewals, and responding to requests from the Department of Public Social Services (DPSS). The tip sheet emphasizes keeping participants’ mailing addresses, phone numbers, and email addresses current so they receive important notices. It also identifies a mailing option for participants without a reliable address.


The "What's changing and when" timeline highlights changes involving work requirements and exemptions, renewal frequency, managed care participation, dental coverage, premiums, and other benefits. This section can help providers anticipate issues to discuss with participants and connect them with official resources for details.


The sheet also addresses data privacy and immigration-related concerns, including referrals to immigration legal services. It clarifies the case manager’s role: share official information, help participants understand their options, support follow-through, and respect individual decisions without providing legal advice or making promises about data privacy.


We hope this tip sheet is useful while conducting participant check-ins and renewal planning. Our goal is to support informed decisions and help prevent avoidable gaps in coverage. We look forward to your feedback! 

Please continue to revisit the page linked below to stay up-to-date with any ongoing changes to Medi-Cal status requirements. Thank you!