In the Azusa study, interviews of participants in the LEGO SERIOUS PLAY workshop revealed that organizational cultures - before the LSP workshop - were viewed as being “solo driven”. Once awareness of the other was enhanced by making their perspectives transparent, empathy emerged and participants began to reference a collaborative view.
Researchers heard stories of how engagement with the LEGO bricks to build an idea or concept externally of oneself led to deeper learning and perspective-taking in individual participants. Words like “enlightening”, “helpful” and “mutual respect” were used to describe how they now view the other members of their team.
It is challenging to open your mind to new ideas and to admit that you were wrong or that your understanding and vision may have been limited. LSP opens a door to making this possible for everyone without finger-pointing or judgement, but rather through an evolution of empathic understanding that forms the foundation for true collaboration.