STAFF SPOTLIGHT
Dalia Martinez
Guest Experience Associate
Meet our staff who make a difference every day!
Name: Dalia Martinez
What do you do at The Jones Center and how long have you been here? I’m a Guest Experience Associate at the welcome desk in the lobby. When I took this job, it was initially going to be temporary for six months. But I ended up loving it and I stayed. May 16 was my one-year anniversary!
Describe what your job entails: It’s a little bit of everything! I welcome guests and help them sign up for memberships, two-week free trials, day passes and scholarships. I give people information about the classes, activities and events happening here on a daily basis. I also answer the main phone line, occasionally give tours, translate in Spanish, and show guests where things are located and where they need to be for their meeting or class or event.
What do you like about working at The Jones Center? I’m a very happy, friendly and positive person so the welcome desk is a good fit for me. I love our guests, my coworkers and the leadership team here. I feel very appreciated and wanted.
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