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FCP2: Program has a family handbook or contract.
The family handbook or contract must include, at a minimum, the following:
- The program’s mission statement, philosophy, or program values
- How the program encourages family involvement
- How the program incorporates and represents diverse backgrounds of children, schoolagers, families, community, and/or the world
- How the program accommodates and supports children, schoolagers, families, and staff with disabilities
A family handbook and/or contract is the foundation of family and staff communication. A good handbook/contract should lay out all the information parents need to understand what keeps your program running smoothly. Handbooks and contracts should promote:
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Transparency: When families know and understand the program policies and procedures, they know what to expect from the program and what is expected of them.
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Inclusion: When children and families feel they are a part of and represented in the program, they see themselves in the program and how the program represents the community they are in.
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Family involvement: Families can feel welcomed and supported in the program when they feel their voice matters and they are a part of their child’s education.
When writing or updating your handbook, it’s important that families can read and understand the language. This shows families that you care about meeting their needs and shows your desire to be equitable toward all families. Keep in mind the following:
- Are the words you are using easily understood by families? Could you lower the reading level or add more visuals such as charts or graphics to make it more easily understood?
- Do the families you are serving speak a language other than English? Have you translated the handbook into that language?
- Do the policies and procedures include how you support or engage families and staff?
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