A Message From Our Chief Innovation Officer:
My name is Travis Frey and I have had the privilege of being the Chief Innovation Officer at Dover Federal for about 3 years and in the Credit Union industry for over 18 years. I lead the information technology, marketing, facilities, and back office support services for the Credit Union. With my background in information technology, I believe that for Dover Federal to be successful, we must leverage technology to create a better member experience with security and convenience finding balance in any application. For the past several years, Dover FCU has been investing heavily in an infrastructure that will create a foundation for the Credit Union to leverage emerging technology, implement deeper system integrations, and continue our focus on data security to protect our member’s personal information. I could write about the future and the exciting changes we are making to improve our digital offering in the coming months. I could write about future integration projects and future frameworks we will be adopting, but I wanted to take this opportunity to address some simple things
you
, as a member, can
do today that would help protect your data and your accounts!
All those exciting future things are coming, but I feel compelled to help you with a few tips and tricks to protect your information.
ATM skimming is a common form of fraud that is happening in our communities every single day. This is a tactic where the criminal will overlay a simple device on the card reader of an ATM in order to capture your card number, expiration date, and PIN. This fraud is easy to commit and typically difficult to catch as the criminals have expanded to anywhere you insert or swipe a card (gas stations, local grocery stores, etc.). The bad guy will place a very small device and overlay or insert it into the card reader. These devices are paper thin and can be as small as a pencil eraser in size. The device will record card information digitally and then the bad guy can use it later, potentially draining your account! So, some simples steps you can take to reduce the chances of this:
#1 – Use the EMV option to insert the chip side of your card at the merchant terminal whenever possible. This added layer of security makes it impossible to skim the information on your card. So, requesting cash back at the grocery store where you inserted your card is probably your safest bet vs. a gas station ATM.
#2 –
If you are going to swipe, grab whatever you are swiping or inserting your card into...
