Rimrock Trails will soon offer outpatient psychiatric services including full psychiatric evaluations and medication management.

We are now taking referrals and scheduling psychiatric telehealth appointments for early May.

Call (541) 388-8459 or email info@rimrocktrails.org for more information or to make an appointment.
Mental Health Counseling and Substance Use
Treatment Services for Children, Teens, Adults
and Families
A Message From Our Executive Director,
Erica Fuller-Hewitt, MA, LPC, CADCIII
We are living in an exceptional and difficult time. The COVID-19 pandemic is truly uncharted territory for us all. Especially now, the leadership team at Rimrock Trails is committed to making decisions that are best for our employees, clients, and community.

The need for mental health and substance use treatment services is greater than ever and sure to grow in the months ahead, which is exactly why we are innovating our operations to ensure that our counseling services and treatment programs remain as accessible as they have ever been.
We are providing the same high-quality and comprehensive mental health and substance use treatment services in a completely virtual setting known as Telehealth Counseling. This practice ensures our clients can participate in counseling and receive supportive services from home or at a place most convenient to them by computer, smartphone, tablet or landline. Although we have had to postpone in-person appointments for a while, we hope that telehealth counseling will help individuals and families continue their mental health care during this challenging time. The need to care for your mental health has never been greater. Rimrock Trails is here and ready to help. We look forward to connecting with you in the virtual world of telehealth.  

As we weather and grow through this crisis, it is encouraging to keep in mind that Rimrock Trails has been a trusted provider for nearly 30 years. During that time, we have been a place of hope, healing, and safety for our clients and our commitment to continue serving our community into the future remains strong.  We are so appreciative of our clients and our community, and these past weeks have served as an acute reminder of how much so.
Finally, we want to say thank you to our supporters and community partners that have stepped forward asking, "How can we help?" Your unwavering commitment and financial support of our mental health professionals and their work allows us to serve the children, teens, adults, and families of Central Oregon. Thank you!

We are available to answer your questions and are here to provide you and your family assistance. Please contact us at 541-447-2631 with any questions, requests, concerns or to schedule an appointment.
New At Rimrock Trails
Bridging the Gap in Central Oregon
Rimrock Trails Treatment Services is committed to creating lasting change in the lives of individuals and families in Central Oregon by providing timely access to evidence-based and affordable mental health services. We along with Brightways Counseling Group and BestCare Outpatient Treatment Services are partnering with select primary care clinics and the Central Oregon IPA on an 18-month pilot project called, “Bridging the Gap” designed to significantly increase outpatient behavioral health care access and capacity in Central Oregon.

Both access and affordability have been increasing barriers to persons getting the treatment they need in our community. Only about 20% of individuals who are referred to treatment by their primary care provider are able to access services in Central Oregon. The barriers to accessing services include limited options, long waitlists, the cost of treatment and insufficient insurance coverage.

Funded by a $141,915 grant from the Central Oregon Health Council, the innovative “Bridging the Gap” project will focus on four components identified by the primary care clinics as essential for meeting patient’s behavioral health needs. The components include timely access to specialty behavioral health treatment with closed-loop referrals, higher rates of engagement in specialty behavioral health treatment, evidence-based and outcome-oriented treatment utilizing measurement-based care and close coordination with primary care providers.

The grant funds awarded to Rimrock Trails will cover the projects costs and the salary of Behavioral Health Navigator, Maggie Allen. Maggie will manage all referrals coming to the three behavioral health agencies from the primary care clinics participating in the project. 

Katie Keck, Rimrock Trails Outpatient Director believes the project will be a revolutionary step towards breaking down barriers in Central Oregon. Keck shares, “As the single point of contact, the Navigator will ensure timely access to specialty behavioral health, high rates of engagement, and close coordination with primary care practices. Patients will no longer ‘fall through the cracks’ when referred from primary care to specialty behavioral health agencies.”
Thank You To The Rimrock Trails Community
Thank you to our supporters for showering us with donations in April!

We are overwhelmed with gratitude for all who have asked,  “How can I help?”  amid the COVID-19 crisis.

The COVID-19 virus is taking a toll on invidivual's mental health. Sheltering in place is increasing fears and anxiety and social distancing is leading to isolation for those already struggling with anxiety and depression. The best way you can help our most vulnerable children, teens, adults, and families  right now  is by   making a financial contribution .

A financial gift in any amount that is meaningful to you, supports our ability to respond to the ever-changing mental health needs of our community in a flexible and timely manner.  

Thank You For Investing In Central Oregon's Mental Health
Rimrock Trails Receives $31,510 from the Facebook Prineville Data Center
Rimrock Trails is most widely known as Central Oregon’s only specialty adolescent substance use treatment provider. Since 1990, Rimrock Trails has operated a residential treatment program for teens, located in Prineville. Our adolescent residential treatment program is one of only five in the State of Oregon and serves adolescents 12-17 years of age who are struggling with severe mental health and substance use concerns. To date, our residential program has served over 3,000 teens and families. 
Our residential treatment campus provides a safe and supportive therapeutic environment and includes a year-round learning center for school credit recovery and GED program, trauma-informed therapy, and enrichment activities such as equine therapy, crafting, and outdoor adventures. Though the residential treatment program is located in Prineville, teens are referred to us from all over the Northwest with the majority coming from Deschutes County.
The Facebook Prineville Data Center's Community Action Grants were created to address needs in Crook County by putting the power of technology to use for community benefit, connecting people online or off, and improving STEM education. This grant will help ensure the best technology is available in our residential treatment program's classrooms.
Thank You to the Facebook Prineville Data Center for their support of Rimrock Trails and the entire Crook County community!
Providing PPE During the Pandemic

Due to the generosity of the Crook County Rodders, Ginsburg Family Dental Care and the Stitchin Sisters at Our Savior's Lutheran Church in Prineville, we are able to ensure our health professionals have the necessary equipment to protect themselves and the teens in our residential treatment program from the COVID-19 virus.

The Crook County Rodders blessed us with 44 masks.

Our friends at Ginsburg Family Dental gave us disposable gowns.
Our Savior's Stitchin Sisters made us 35 masks for our clients and staff.
The Central Oregon Health Council COVID-19 Mini-Grant
We are so grateful to the Central Oregon Health Council for awarding us $5,000 to support our Telehealth Counseling Infrastructure during the COVID-19 Crisis.

The Central Oregon Health Council works to improve health care while both lowering the cost and raising patient and provider satisfaction. They do this for the nearly 50,000 Central Oregon residents who receive Medicaid/Oregon Health Plan benefits.

“It is both a great honor and privilege to be able to assist our community partners in their endeavors to care for the health of the communities we serve.” - Macayla Arsenault, Central Oregon Health Council
A Special Thank You to the Redmond Service League for Providing Snacks for the Teens in our Residential Treatment Program
Meet Our Team

Maggie Allen
Behavioral Health Navigator
We are thrilled to welcome Maggie Allen to the Rimrock Trails team. On the job for just two weeks, Maggie is fulfilling the required Bridging the Gap Behavioral Health Navigator position.
Prior to moving to Oregon three weeks ago, Maggie worked for seven years in mental health and two years in health care recruitment. In addition to work, Maggie is pursuing a degree in psychology and communications.
Maggie jumped into the position with two feet and is very excited to significantly increase behavioral health care access and capacity. She says, "My vision for the Bridging the Gap Pilot Project is that we eliminate barriers for individuals who are struggling to seek help and support. Over the years I have witnessed individuals 'slip through the cracks' and not continue with their treatment because there were too many steps and they didn't know where to begin. I hope to alleviate the stress of scheduling and help provide a clear path towards treatment."
Maggie is eager to get to know the Rimrock Trails staff and will fit right in with the Central Oregon lifestyle as she enjoys trail running, being outdoors and is planning on adopting a dog soon.

Welcome Maggie
A Life-Changing Lunch

Due to the COVID-19 Crisis, we have postponed our May Fundraising Luncheon with hopes of holding this special event in September 2020.

If you would like more information about the luncheon, please email Michelle Duff at michelle.duff@rimrocktrails.org .
Combat COVID-19 Community Support
Central Oregon's health care community is coming together to bring health and wellness programming directly to people in their living rooms, on their phones, or streaming on a computer through live stream video events.
Get Involved
With the click of a button you can support mental health and substance use telehealth counseling services during the COVID-19 crisis.
Though we have had to suspend our volunteer opportunities due to the COVID-19 crisis, we do have a wishlist on our website.
Despite the COVID-19 crisis, we are hiring for a Masters Level Residential Counselor and a Youth Residential Mentor.
Prineville Location
446 NW 3rd Street 
Prineville, OR 97754
Bend Location
548 SW 13th Street
Bend, OR 97702
Redmond Location
1655 SW Highland Avenue Redmond, OR 97756